RMM Ideas for MSP
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@jmoore I have to say, having used NinjaRMM and now testing Itarian, I don't think you'd convince me to pay for the difference. Itarian might not be "as nice", but from a profit standpoint, it's going to do much better.
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@scottalanmiller said in RMM Ideas for MSP:
@jmoore I have to say, having used NinjaRMM and now testing Itarian, I don't think you'd convince me to pay for the difference. Itarian might not be "as nice", but from a profit standpoint, it's going to do much better.
We had looked at Commodo's suite of products and it all seemed to be FOSS stuff stitched together and rebranded (for example, their ticketing system is just OSTicket with custom branding). If that's the case for the RMM you might be able to roll your own if you can see what's under the covers.
You could do something with GLPI and fusioninventory. There isn't much out of the box, but you can build reporting and dashboards, the patching would require creating the packages and managing the deployment but it would be fully FOSS and should be able to scale as big as you want.
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@scottalanmiller said in RMM Ideas for MSP:
@jmoore said in RMM Ideas for MSP:
What is the pricing like on NinjaRmm?
Varies, you have to negotiate. If you look at Reddit, you will find people saying that they pay as low as $1 to as high as $4 per end point depending on their sales person and negotiation tactics.
And volume. Higher volume better pricing leverage
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@dave_c said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@jmoore said in RMM Ideas for MSP:
What is the pricing like on NinjaRmm?
Varies, you have to negotiate. If you look at Reddit, you will find people saying that they pay as low as $1 to as high as $4 per end point depending on their sales person and negotiation tactics.
And volume. Higher volume better pricing leverage
Of course, volume is part of your negotiating power. that and just knowing what others are paying
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@notverypunny said in RMM Ideas for MSP:
If that's the case for the RMM you might be able to roll your own if you can see what's under the covers.
No open source RMM of which I know, that appears to be their own custom solution.
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@scottalanmiller Ok thanks. I really don't "need" something like this but just wanted to try it and see what I was missing.
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@jmoore said in RMM Ideas for MSP:
@scottalanmiller Ok thanks. I really don't "need" something like this but just wanted to try it and see what I was missing.
Itarian is free. So for that purpose, unbeatable. Even if it isn't the best (and it isn't), it's completely free so you don't just get a 30 day trial or pay for something, you can deploy it at home, or on family machines and "use it" like a business, even if just for two or three machines. That's a great way to get used to having something like it and form a better opinion.
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@scottalanmiller Got it thanks, that makes a lot of sense.
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@scottalanmiller said in RMM Ideas for MSP:
@jmoore said in RMM Ideas for MSP:
@scottalanmiller Ok thanks. I really don't "need" something like this but just wanted to try it and see what I was missing.
Itarian is free. So for that purpose, unbeatable. Even if it isn't the best (and it isn't), it's completely free so you don't just get a 30 day trial or pay for something, you can deploy it at home, or on family machines and "use it" like a business, even if just for two or three machines. That's a great way to get used to having something like it and form a better opinion.
Have the sales guys come pestering you yet?
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@dafyre said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@jmoore said in RMM Ideas for MSP:
@scottalanmiller Ok thanks. I really don't "need" something like this but just wanted to try it and see what I was missing.
Itarian is free. So for that purpose, unbeatable. Even if it isn't the best (and it isn't), it's completely free so you don't just get a 30 day trial or pay for something, you can deploy it at home, or on family machines and "use it" like a business, even if just for two or three machines. That's a great way to get used to having something like it and form a better opinion.
Have the sales guys come pestering you yet?
Not this time. in the past it was awful.
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@dafyre said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@jmoore said in RMM Ideas for MSP:
@scottalanmiller Ok thanks. I really don't "need" something like this but just wanted to try it and see what I was missing.
Itarian is free. So for that purpose, unbeatable. Even if it isn't the best (and it isn't), it's completely free so you don't just get a 30 day trial or pay for something, you can deploy it at home, or on family machines and "use it" like a business, even if just for two or three machines. That's a great way to get used to having something like it and form a better opinion.
Have the sales guys come pestering you yet?
You don't even get the confirmation email before they start blowing you up.
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Are there any other MSPs in here? I'm using SolarWinds NCentral. Most of the "free" ones make their money by charging for the add ons. There are a lot of things to consider when choosing a RMM, like requirements of your client base and integrations with your PSA. When you're small, you can get by without integrations, but it's tough to scale.
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Add Windows Admin Center, I tried to add Windows PC but i was unable too
It can be installed on Win 10 and then manage other Win 10 devices
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@Mike-Davis said in RMM Ideas for MSP:
Are there any other MSPs in here?
Tons. Probably close to half of the community.
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@Mike-Davis said in RMM Ideas for MSP:
Are there any other MSPs in here? I'm using SolarWinds NCentral. Most of the "free" ones make their money by charging for the add ons. There are a lot of things to consider when choosing a RMM, like requirements of your client base and integrations with your PSA. When you're small, you can get by without integrations, but it's tough to scale.
We do both consulting and MSP, I am not classified here as a service provider but we do provide MSP Services.
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@scottalanmiller said in RMM Ideas for MSP:
@Mike-Davis said in RMM Ideas for MSP:
Are there any other MSPs in here?
Tons. Probably close to half of the community.
wow. That really surprises me. I've been on here since the beginning and I never got that sense.
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@Mike-Davis said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@Mike-Davis said in RMM Ideas for MSP:
Are there any other MSPs in here?
Tons. Probably close to half of the community.
wow. That really surprises me. I've been on here since the beginning and I never got that sense.
A lot of people are one man shops, some are part time shops. It's all over the place. But loads of MSPs of different sorts.
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@scottalanmiller said in RMM Ideas for MSP:
@Mike-Davis said in RMM Ideas for MSP:
@scottalanmiller said in RMM Ideas for MSP:
@Mike-Davis said in RMM Ideas for MSP:
Are there any other MSPs in here?
Tons. Probably close to half of the community.
wow. That really surprises me. I've been on here since the beginning and I never got that sense.
A lot of people are one man shops, some are part time shops. It's all over the place. But loads of MSPs of different sorts.
Some of us have hopped around a lot as well. I was the guy for a small business for a long time, now I work at an MSP.
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Ok @scottalanmiller now I see why you were saying your heavily on MeshCommander. I like it actually, it just needs an interface change and add reporting and more exports of data and it would really be the open-source champ. The remote tool works but possibly needs a few options added. It's very similar to how Google built Chrome Remote Desktop which basically works out of the box also.
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@krisleslie said in RMM Ideas for MSP:
now I see why you were saying your heavily on MeshCommander.
MechCentral. MeshCommander is just for vPro.
