@fateknollogee said in Sodium-New feature-Helpdesk!:
I guess I’m not finding the place users go to submit tickets?
Maybe I need to first add some users 😄 ?
Currently there is only the one interface for tickets. We do absolutely acknowledge the need for a form of web portal though/email input. This is definitely high on the list of requirements for our ticketing system. We are revamping a good portion of that system though, so likely in that revamp we will be including the web portal as well.
I think it was mentioned somewhere else we are on boarding some developers currently so hopefully we can attack more things at once.