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    RMM Ideas for MSP

    IT Business
    rmm msp labtech ninjarmm comodo one solarwinds msp syncromsp
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Itarian is a total fail. It is 1) broken and we can't get their hosted product to work at all and 2) doesn't support our environment. So that one, while tempting, was easy to rule out.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        For remote access we plan to focus on MeshCentral, so inclusion of remote access or what they use isn't important.

        1 Reply Last reply Reply Quote 0
        • F
          flaxking
          last edited by

          Salt isn't cutting it?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • F
            flaxking
            last edited by flaxking

            I've heard that https://techstogether.com/ is an alternate Kaseya VSA provider than can offer per endpoint pricing

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @flaxking
              last edited by

              @flaxking said in RMM Ideas for MSP:

              I've heard that https://techstogether.com/ is an alternate Kaseya VSA provider than can offer per endpoint pricing

              Interesting, thanks for the heads up!

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @flaxking
                last edited by

                @flaxking said in RMM Ideas for MSP:

                Salt isn't cutting it?

                Not for the monitoring that we want. This is just a stop gap till we have that were we want to be. That is still our plan.

                F 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @scottalanmiller
                  last edited by

                  @scottalanmiller said in RMM Ideas for MSP:

                  Itarian is a total fail. It is 1) broken and we can't get their hosted product to work at all and 2) doesn't support our environment. So that one, while tempting, was easy to rule out.

                  Okay, it was a corrupted account (which worries me some.) But making a new account, it is working now. So testing this for reals.

                  1 Reply Last reply Reply Quote 0
                  • F
                    flaxking @scottalanmiller
                    last edited by

                    @scottalanmiller said in RMM Ideas for MSP:

                    @flaxking said in RMM Ideas for MSP:

                    Salt isn't cutting it?

                    Not for the monitoring that we want. This is just a stop gap till we have that were we want to be. That is still our plan.

                    What about using Prometheus with Pushgateway and Grafana?

                    F 1 Reply Last reply Reply Quote 0
                    • dbeatoD
                      dbeato @scottalanmiller
                      last edited by dbeato

                      Autotask was bought by Datto, it is expensive but works well. It is pricing per tech which is the hard part.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato
                        last edited by

                        Check Action1, they came up new when I was researching things and they have a free edition
                        https://www.action1.com/

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                        • dbeatoD
                          dbeato
                          last edited by dbeato

                          You can also check:

                          1- PulseWay
                          https://www.pulseway.com/pricing

                          2- OpenNMS
                          https://www.opennms.org/en

                          and old was was this one (So no recommended at all)
                          http://openrsm.sourceforge.net/index.html

                          1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato
                            last edited by

                            Others
                            Naverisk

                            https://naverisk.com/

                            Litemanager
                            http://www.litemanager.com/

                            OCS Inventory
                            https://www.ocsinventory-ng.org/en/

                            GOverlan
                            https://www.goverlan.com/pricing

                            1 Reply Last reply Reply Quote 0
                            • F
                              flaxking @flaxking
                              last edited by

                              @flaxking said in RMM Ideas for MSP:

                              @scottalanmiller said in RMM Ideas for MSP:

                              @flaxking said in RMM Ideas for MSP:

                              Salt isn't cutting it?

                              Not for the monitoring that we want. This is just a stop gap till we have that were we want to be. That is still our plan.

                              What about using Prometheus with Pushgateway and Grafana?

                              Or Maybe something with using Beats + Logstash instead?

                              Like Beats - Logstash - Elasticsearch - Grafana
                              Or look at the other Logstash output plugins? Maybe Beats - Logstash - Graphite?

                              1 Reply Last reply Reply Quote 0
                              • Emad RE
                                Emad R @scottalanmiller
                                last edited by

                                @scottalanmiller

                                This will come of surprise, but after looking at what RMM does, and mainly the alerting expect, Zabbix can do similar with its default built in templates.

                                For the management, you can use FOSS or RDP stuff or VNC.

                                However I am eyeing the WAC, windows admin center, free tool from MS and can be installed ontop of Win10

                                either that or I dont get RMM

                                scottalanmillerS 3 Replies Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Emad R
                                  last edited by

                                  @Emad-R said in RMM Ideas for MSP:

                                  This will come of surprise, but after looking at what RMM does, and mainly the alerting expect, Zabbix can do similar with its default built in templates.

                                  That had come to mind and I had been thinking that that might be a good idea.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Emad R
                                    last edited by

                                    @Emad-R said in RMM Ideas for MSP:

                                    For the management, you can use FOSS or RDP stuff or VNC

                                    We already have MeshCentral (also FOSS) there and does it perfectly.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @dbeato
                                      last edited by

                                      @dbeato said in RMM Ideas for MSP:

                                      Autotask was bought by Datto, it is expensive but works well. It is pricing per tech which is the hard part.

                                      Oh well, that makes ruling that one out easy for us then.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Emad R
                                        last edited by

                                        @Emad-R said in RMM Ideas for MSP:

                                        Zabbix can do similar with its default built in templates.

                                        What Zabbix lacks is patch management type stuff. That's a big deal.

                                        F 1 Reply Last reply Reply Quote 0
                                        • F
                                          flaxking @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in RMM Ideas for MSP:

                                          @Emad-R said in RMM Ideas for MSP:

                                          Zabbix can do similar with its default built in templates.

                                          What Zabbix lacks is patch management type stuff. That's a big deal.

                                          Where is Salt falling short for patch management?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @flaxking
                                            last edited by

                                            @flaxking said in RMM Ideas for MSP:

                                            @scottalanmiller said in RMM Ideas for MSP:

                                            @Emad-R said in RMM Ideas for MSP:

                                            Zabbix can do similar with its default built in templates.

                                            What Zabbix lacks is patch management type stuff. That's a big deal.

                                            Where is Salt falling short for patch management?

                                            Integration. Zabbix and Salt together might handle what is needed.

                                            F 1 Reply Last reply Reply Quote 0
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