@thecreativeone91 said:
@JaredBusch said:
@thecreativeone91 said:
That doesn't work when you have a lot of inbound rules as well as multiple Toll Free lines as well.
Sure it does. You just need an emergency IVR message stating there is a problem with the telephone provider and calls are being rerouted to a backup system. Then dump the calls to a few desginated emergency operators.
We have lines with a roll over agreement between to providers so we don't have to do that.
You're situation is a bit larger than most, so those agreements are definitely a good idea.
Our provider does allow us to designate a failover forward to phone number, so in the case where the SIP traffic can't register, it would auto failover.