@art_of_shred said:
Thanks for the help, especially Chad. I doesn't seem very intuitive that you can take a brand new device out of the box, install it, connect it to the (very basic) network, download the controller, see that the controller sees it on the network, see the solid LED display on the device that says it's working properly on the network, and then be required to reset it to factory settings to get it to automatically work perfectly. What about the settings was not "factory" when I took it out of the box 5 minutes ago???
Likely a returned unit.. Maybe a QC unit that didn't get reset after testing.