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    2. WLS-ITGuy
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    • Topics 126
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    Posts

    Recent Best Controversial
    • GPO issue

      I have a user who is in the Faculty OU but is part of the library group as well. The Faculty GPO works fine but the library GPO does not.

      I have checked everything based on this thread at 🌶 but nothing sticks out.

      I can \\SERVER\SharedDrive to the shared location.

      posted in IT Discussion mapped drive gpo
      WLS-ITGuyW
      WLS-ITGuy
    • RE: Cron Job - Troobleshooting

      @Curtis said in Cron Job - Troobleshooting:

      I have a script that runs a backup, and works perfectly, but for some reason it's not working via Cron. What is the best way to troubleshoot it?

      Can you give a screenshot of the cron job?

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • RE: Raspberry Pi 4

      @scottalanmiller said in Raspberry Pi 4:

      $60 for the 4GB model. Getting a little RAM raises the price astronomically.

      Seriously? With dual monitor and 4GB and the size of a credit card? $60 is pricey?

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • Raspberry Pi 4

      https://www.raspberrypi.org/products/raspberry-pi-4-model-b/

      Dual display and up to 4GB of RAM. WOW!

      posted in IT Discussion raspberry pi 4
      WLS-ITGuyW
      WLS-ITGuy
    • RE: Raspberry Pi down?

      @scottalanmiller said in Raspberry Pi down?:

      Did it finally download?

      Yes, I think it might have been because I had my dropbox syncing in full speed as well.

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • Raspberry Pi down?

      I have been trying to download an ISO of Raspbian for our library catalog Pi's but it fails. I am just double checking to make sure I don't have internet issues.

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • RE: Block Spam callers

      @JaredBusch said in Block Spam callers:

      @WLS-ITGuy said in Block Spam callers:

      @JaredBusch said in Block Spam callers:

      @WLS-ITGuy said in Block Spam callers:

      @JaredBusch said in Block Spam callers:

      @WLS-ITGuy said in Block Spam callers:

      This time I did a search first 😄

      We are getting hammered with cold calls and I am wondering if those of you who have FreePBX have some system/way to block cold/robo calls?

      Use the blacklist, there is a feature code for it. But realistically, the numbers change all the time. So not much you can do but play whack-a-mole.

      Implement an IVR and don’t let calls go straight to reception.

      The IVR can be super simple. “Thanks for calling Bob’s Widget Co. We are getting hit hard by robo calls. Please press 1 to reach the operator.”

      Add option 1 for the operator. And then set the timeout destination and invalid destination to terminate the call.

      Can I do this for a direct extension call also?

      Blacklist? It is checked always on inbound calls. There is no way to not check it without writing custom dialplan.

      Making an IVR? Sure. You just make the "Press 1" destination be their extension.

      There are lots of creative custom things you can do, but those are the easy built in options.

      Sorry, Meant the IVR.

      Create a recording that states "Getting spam calls. Press 1 for Bob."
      Create Bob spam IVR using the above recording as its announcement.
      Set the option 1 to go to Bob's extension.
      Set the timeout and invalid destinations to terminate call.
      Go to the inbound route that sends the call to Bob's extension now and change it to go to the Bob spam IVR.

      @JaredBusch said in Block Spam callers:

      You would need a unique IVR for every DID you want this used for.

      It would make it easier on the receptionist and everyone else as well.

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • RE: Block Spam callers

      @JaredBusch said in Block Spam callers:

      @WLS-ITGuy said in Block Spam callers:

      @JaredBusch said in Block Spam callers:

      @WLS-ITGuy said in Block Spam callers:

      This time I did a search first 😄

      We are getting hammered with cold calls and I am wondering if those of you who have FreePBX have some system/way to block cold/robo calls?

      Use the blacklist, there is a feature code for it. But realistically, the numbers change all the time. So not much you can do but play whack-a-mole.

      Implement an IVR and don’t let calls go straight to reception.

      The IVR can be super simple. “Thanks for calling Bob’s Widget Co. We are getting hit hard by robo calls. Please press 1 to reach the operator.”

      Add option 1 for the operator. And then set the timeout destination and invalid destination to terminate the call.

      Can I do this for a direct extension call also?

      Blacklist? It is checked always on inbound calls. There is no way to not check it without writing custom dialplan.

      Making an IVR? Sure. You just make the "Press 1" destination be their extension.

      There are lots of creative custom things you can do, but those are the easy built in options.

      Sorry, Meant the IVR.

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • RE: Block Spam callers

      @JaredBusch said in Block Spam callers:

      @WLS-ITGuy said in Block Spam callers:

      This time I did a search first 😄

      We are getting hammered with cold calls and I am wondering if those of you who have FreePBX have some system/way to block cold/robo calls?

      Use the blacklist, there is a feature code for it. But realistically, the numbers change all the time. So not much you can do but play whack-a-mole.

      Implement an IVR and don’t let calls go straight to reception.

      The IVR can be super simple. “Thanks for calling Bob’s Widget Co. We are getting hit hard by robo calls. Please press 1 to reach the operator.”

      Add option 1 for the operator. And then set the timeout destination and invalid destination to terminate the call.

      Can I do this for a direct extension call also?

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • Block Spam callers

      This time I did a search first 😄

      We are getting hammered with cold calls and I am wondering if those of you who have FreePBX have some system/way to block cold/robo calls?

      posted in IT Discussion robocall freepbx
      WLS-ITGuyW
      WLS-ITGuy
    • RE: Sharepoint licensing

      @Dashrender said in Sharepoint licensing:

      You have Sharepoint in house? Not as part of O365?

      We are a non-profit/school but do not have EDU status (still working on that). So we don't qualify for low/no cost O365 yet. I have 45 faculty and staff and 250 students. I currently do not have sharepoint at all. We have exchange in house but we have departments that are spreading all their files over Dropbox, Google Drive, etc.

      I am trying to figure out the best way to wrangle all those files back in house instead of having all of them all over the place and fighting with the departments for sharing rights to certain files.

      posted in IT Discussion
      WLS-ITGuyW
      WLS-ITGuy
    • Sharepoint licensing

      Am I correct in that If I have 45 domain users with Windows 10 laptops I need a Sharepoint CAL for every in house user?

      I hate the way Microsoft licensing explanations are written. I know there is a thread for this somewhere but wasn't sure if SharePoint was covered in that.

      posted in IT Discussion cals windows server sharepoint
      WLS-ITGuyW
      WLS-ITGuy
    • RE: DuoLingo Challenge

      @Obsolesce said in DuoLingo Challenge:

      I got my 6.5 year old daughter set up with DuoLingo on her tablet. She loves it!

      My two daughters (15 and 12) and I are battling. They are kicking my ass.

      posted in Water Closet
      WLS-ITGuyW
      WLS-ITGuy
    • RE: What would you do...

      @scottalanmiller said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      What @WLS-ITGuy is saying and @bnrstnr is now suggesting is that the customer has already fired him. When they haven't. They simply picked another vendor who possibly proposed the same solution.

      It may be that the customer wants @Pete-S to consult on the project but not have the entire project because his proposal was way more expensive.

      A lost bid is not a termination.

      No, I am saying I would have fired the customer. I gave my bid/proposal, you went with vendor B, I'm not fixing the shit they can't do, even if I am getting paid. That's the price they pay for going with cut rate vendors.

      That's basically all of IT. If I wasn't willing to fix what other people broke, there would be no business.

      True. I meant more so, I wasn't going to come in and fix it based on my original proposal, even though I didn't clearly state that.

      posted in IT Business
      WLS-ITGuyW
      WLS-ITGuy
    • RE: What would you do...

      @JaredBusch said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @JaredBusch said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      What @WLS-ITGuy is saying and @bnrstnr is now suggesting is that the customer has already fired him. When they haven't. They simply picked another vendor who possibly proposed the same solution.

      It may be that the customer wants @Pete-S to consult on the project but not have the entire project because his proposal was way more expensive.

      A lost bid is not a termination.

      No, I am saying I would have fired the customer. I gave my bid/proposal, you went with vendor B, I'm not fixing the shit they can't do, even if I am getting paid. That's the price they pay for going with cut rate vendors.

      That's fine, that is an option I listed above. If you wish to fire the end customer, make no bones about it. That is perfectly fine.

      But if you want/need the money you have only 1 other option.

      I'm not sure I need/want the money that bad to get into that mess. Unless you rewrite a proposal that clearly states that it is not a block amount of time anymore for the job because you don't know what they screwed up and how much you have to undo to get it working the right way from the beginning.

      Absolutely, yeah a set block of time would be putting the @Pete-S on retainer. He would need to be an outside consultant paid for every minute worked (likely in 15 minute intervals).

      I'd say billed on the 5s 🙂

      Stop being a jackass just because a client picked someone other than you.

      If it were my company I wouldn't take the client after this so I can be however the fuck I want to be.

      :crying_face: :crying_face: :crying_face: :crying_face: :crying_face: :crying_face: :crying_face: :crying_face: :crying_face: :crying_face: :crying_face: :crying_face:

      This is also the reason I got out of MSP/break fix and work in house now. I don't have to deal with this at all.

      posted in IT Business
      WLS-ITGuyW
      WLS-ITGuy
    • RE: What would you do...

      @JaredBusch said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      What @WLS-ITGuy is saying and @bnrstnr is now suggesting is that the customer has already fired him. When they haven't. They simply picked another vendor who possibly proposed the same solution.

      It may be that the customer wants @Pete-S to consult on the project but not have the entire project because his proposal was way more expensive.

      A lost bid is not a termination.

      No, I am saying I would have fired the customer. I gave my bid/proposal, you went with vendor B, I'm not fixing the shit they can't do, even if I am getting paid. That's the price they pay for going with cut rate vendors.

      That's fine, that is an option I listed above. If you wish to fire the end customer, make no bones about it. That is perfectly fine.

      But if you want/need the money you have only 1 other option.

      I'm not sure I need/want the money that bad to get into that mess. Unless you rewrite a proposal that clearly states that it is not a block amount of time anymore for the job because you don't know what they screwed up and how much you have to undo to get it working the right way from the beginning.

      Absolutely, yeah a set block of time would be putting the @Pete-S on retainer. He would need to be an outside consultant paid for every minute worked (likely in 15 minute intervals).

      I'd say billed on the 5s 🙂

      Stop being a jackass just because a client picked someone other than you.

      If it were my company I wouldn't take the client after this so I can be however the fuck I want to be.

      posted in IT Business
      WLS-ITGuyW
      WLS-ITGuy
    • RE: What would you do...

      @DustinB3403 said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      What @WLS-ITGuy is saying and @bnrstnr is now suggesting is that the customer has already fired him. When they haven't. They simply picked another vendor who possibly proposed the same solution.

      It may be that the customer wants @Pete-S to consult on the project but not have the entire project because his proposal was way more expensive.

      A lost bid is not a termination.

      No, I am saying I would have fired the customer. I gave my bid/proposal, you went with vendor B, I'm not fixing the shit they can't do, even if I am getting paid. That's the price they pay for going with cut rate vendors.

      That's fine, that is an option I listed above. If you wish to fire the end customer, make no bones about it. That is perfectly fine.

      But if you want/need the money you have only 1 other option.

      I'm not sure I need/want the money that bad to get into that mess. Unless you rewrite a proposal that clearly states that it is not a block amount of time anymore for the job because you don't know what they screwed up and how much you have to undo to get it working the right way from the beginning.

      Absolutely, yeah a set block of time would be putting the @Pete-S on retainer. He would need to be an outside consultant paid for every minute worked (likely in 15 minute intervals).

      I'd say billed on the 5s 🙂

      posted in IT Business
      WLS-ITGuyW
      WLS-ITGuy
    • RE: What would you do...

      @DustinB3403 said in What would you do...:

      @WLS-ITGuy said in What would you do...:

      @DustinB3403 said in What would you do...:

      What @WLS-ITGuy is saying and @bnrstnr is now suggesting is that the customer has already fired him. When they haven't. They simply picked another vendor who possibly proposed the same solution.

      It may be that the customer wants @Pete-S to consult on the project but not have the entire project because his proposal was way more expensive.

      A lost bid is not a termination.

      No, I am saying I would have fired the customer. I gave my bid/proposal, you went with vendor B, I'm not fixing the shit they can't do, even if I am getting paid. That's the price they pay for going with cut rate vendors.

      That's fine, that is an option I listed above. If you wish to fire the end customer, make no bones about it. That is perfectly fine.

      But if you want/need the money you have only 1 other option.

      I'm not sure I need/want the money that bad to get into that mess. Unless you rewrite a proposal that clearly states that it is not a block amount of time anymore for the job because you don't know what they screwed up and how much you have to undo to get it working the right way from the beginning.

      posted in IT Business
      WLS-ITGuyW
      WLS-ITGuy
    • RE: What would you do...

      @DustinB3403 said in What would you do...:

      What @WLS-ITGuy is saying and @bnrstnr is now suggesting is that the customer has already fired him. When they haven't. They simply picked another vendor who possibly proposed the same solution.

      It may be that the customer wants @Pete-S to consult on the project but not have the entire project because his proposal was way more expensive.

      A lost bid is not a termination.

      No, I am saying I would have fired the customer. I gave my bid/proposal, you went with vendor B, I'm not fixing the shit they can't do, even if I am getting paid. That's the price they pay for going with cut rate vendors.

      posted in IT Business
      WLS-ITGuyW
      WLS-ITGuy
    • RE: What would you do...

      I haven't been in the MSP/break-fix side of things for 8 years now but if I had to assist a competitor on getting their shit in order to finish the job I would have to say: YOU'RE FIRED!

      You had my proposal, you chose another vendor, your problem.

      posted in IT Business
      WLS-ITGuyW
      WLS-ITGuy
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