Actually I have seen some shitty network rooms but this takes the cake

I gotta vent because no one here at work seems to get it. Back story, we are a school with 19 homes on campus (Profs live there) and dorms for 84 students. In September our deal for bulk TV was up. We renegotiated so we could get the TV and internet for the homes and all 84 student rooms (Main campus has fiber, students do not get individual internet) on one bill. Before the deal, 17 homes had Business Class internet @ 15 down and 2 up. 2 other homes had residential internet, which was separate from everything else. The deal was everything was included and the residences and student areas pay nothing.

November the deal goes live and Spectrum says, send your residents down to the local store and they can get their new modem and set top box. December comes and we get 4 new bills. One for the new agreement, one still charging for the business class at the 17 homes, 1 for the set top boxes, and one for the 2 other homes that had residential internet.

Call in December to attempt to get the bills squared away and they make adjustments to 3 of the residences and nothing else. Call again and no changes. Get a guy higher up and he is getting places until Spectrum cuts off what he used to be able to do and removes his ability to help us. We escalate and no one seems to be able to get their crap together.

We are now in March and TV services were getting shut off at homes even though we are getting credits on some bills but not others. The billing is now so eff'd up that we're spending most of our time going through bills, credits, and charges to figure out what we should and shouldn't pay.

We actually just reached out to our state reps this morning because we were told by one of our Spectrum reps that we are in violation of the contract.

Worst part of all of it is there isn't another service provider that could match the services, if they were all working.

I spent 4 years in the Marines. Was curious if anyone else spent time in the service.

I also know how that is. My first MSP job was the same way. I was tasked with getting Kaseya up and running. Then it snowballed from there. New job responsibilities, no support, no help, and of course, no increase in pay. Stayed there for 3 years and then finally called my boss a fat lazy bastard and left. I didn't just burn the bridge I poured gas on it and stood on the other side laughing.

post your questions here because you don't like sifting through the crap responses you get over there, at ? [moderated as per new guidelines we can't mention said community]

ALL I CAN SAY IS WTF!!!!!!!

@WLS-ITGuy said in Any former military here?:

Not exactly the same as former military but how about anyone that IT is a 2nd or 3rd or later career move.

If you guys can't tell I don't really want to work today

I'm posting in the VMWare forums as well but curious to know why when I move a machine live via vmotion it causes the machine to get a corrupt file system. Usually in /dev/sda1/ on a linux box but has also happened on windows boxes as well.

I know you're working on things but I just wanted to report that none of my machines have checked in since at least May26th. I've rebooted, restarted Salt-Minion to no change.

That is all

All good. I dove way too deep on this one :crazy_face:

Turns out when I upgraded Moodle I forgot to put a log directory back in place and it was failing on the Apache restart.

@dashrender said in Linode to be acquired by Akamai:

Is there a reason to not like Akamai? Why leave other than reasons you already mentioned.

I was just curious. I don't see a reason other than what I said but with all things when a company gets bought out or migrates with another company there are always those that jump ship.

@eddiejennings

Anyone plan on jumping ship? We only have one site there now and that one might be brought back in house as 95% of the users are internal.

Previous IT director didn't want anything in-house.

I have two physical servers that would take a great deal of time to rebuild to virtual so a conversion from P2V would be ideal. What are you guys using to do P2V conversions?

I was looking for VMWare's converter but I don't think it exists anymore.

@pete-s

Doesn't FreePBX use their own distro though? Or is that something different?

@dashrender said in FreePBX DAHDI card not connecting:

Total Linux Noob here - is that really a new kernel or just a patched kernel? Hell is there a difference?

Good question. Maybe @JaredBusch can answer that one.

@pete-s said in FreePBX DAHDI card not connecting:

@wls-itguy said in FreePBX DAHDI card not connecting:

Turns out the updated kernel doesn't like the Dahdi card. So support had to roll back the kernel version until the engineering team fixes it. No kernel updates for me until then.

How can you get kernel updates on CentOS? I thought you'd only get security patches on the same kernel. Exactly for the reason to avoid the problem you had.

@dashrender said in FreePBX DAHDI card not connecting:

@pete-s said in FreePBX DAHDI card not connecting:

@wls-itguy said in FreePBX DAHDI card not connecting:

Turns out the updated kernel doesn't like the Dahdi card. So support had to roll back the kernel version until the engineering team fixes it. No kernel updates for me until then.

How can you get kernel updates on CentOS? I thought you'd only get security patches on the same kernel. Exactly for the reason to avoid the problem you had.

Did you mean on FreePBX?

I have Update Manager module and this is the kernel header they rolled back to:

kernel-headers.x86_64 3.10.0.1127.10.1.el7. The newest release is 3.10.0-1127.19.1.el7 which is the one that has the issue with my Dahdi card.

Turns out the updated kernel doesn't like the Dahdi card. So support had to roll back the kernel version until the engineering team fixes it. No kernel updates for me until then.

@jaredbusch

Not anymore those got removed when we got rid of the POTS lines.

@jaredbusch said in FreePBX DAHDI card not connecting:

Make sure the OS can even see the card(s)?

lspci

[[email protected] ~]# lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 (rev 04)
00:16.3 Serial controller: Intel Corporation 7 Series/C210 Series Chipset Family KT Controller (rev 04)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (Lewisville) (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.4 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 5 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev a4)
00:1f.0 ISA bridge: Intel Corporation C216 Series Chipset LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation SATA Controller [RAID mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller (rev 04)
02:00.0 PCI bridge: PLX Technology, Inc. PEX8112 x1 Lane PCI Express-to-PCI Bridge (rev aa)
03:04.0 Network controller: Sangoma Technologies Corp. A200/Remora FXO/FXS Analog AFT card

Doesn't look like it even sees the card.

@wls-itguy said in FreePBX DAHDI card not connecting:

Yesterday we had an accidental reboot of our FreePBX server. Yes, I wasn't paying attention and power cycled the machine. Anyway...

Once the machine came back online the DAHDI card won't connect. It shows the card but I cannot edit anything. Internal calls all work.

@JaredBusch Any kick in the right direction to get this back online would be helpful.

Checking the status of the dahdi service I get this:

[[email protected] ~]# systemctl start dahdi
Job for dahdi.service failed because the control process exited with error code. See "systemctl status dahdi.service" and "journalctl -xe" for details.

checking for details:

[[email protected] ~]# systemctl status dahdi.service
● dahdi.service - LSB: DAHDI kernel modules
   Loaded: loaded (/etc/rc.d/init.d/dahdi; bad; vendor preset: disabled)
   Active: failed (Result: exit-code) since Wed 2022-02-02 10:26:28 CST; 1min 47s ago
     Docs: man:systemd-sysv-generator(8)
  Process: 5799 ExecStart=/etc/rc.d/init.d/dahdi start (code=exited, status=1/FAILURE)

Feb 02 10:26:28 pbxhost.url.local dahdi[5799]: wcb4xxp:  [  OK  ]
Feb 02 10:26:28 pbxhost.url.local dahdi[5799]: wctc4xxp:  [  OK  ]
Feb 02 10:26:28pbxhost.url.local dahdi[5799]: xpp_usb:  modprobe: FATAL: Module xpp_usb not found.
Feb 02 10:26:28 pbxhost.url.local dahdi[5799]: [FAILED]
Feb 02 10:26:28 pbxhost.url.local dahdi[5799]: Running dahdi_cfg:  DAHDI_SPANCONFIG failed on span 1: No suc... (6)
Feb 02 10:26:28 pbxhost.url.local dahdi[5799]: [FAILED]
Feb 02 10:26:28 pbxhost.url.local systemd[1]: dahdi.service: control process exited, code=exited status=1
Feb 02 10:26:28 pbxhost.url.local systemd[1]: Failed to start LSB: DAHDI kernel modules.
Feb 02 10:26:28pbxhost.url.local systemd[1]: Unit dahdi.service entered failed state.
Feb 02 10:26:28 pbxhost.url.local systemd[1]: dahdi.service failed.
Hint: Some lines were ellipsized, use -l to show in full.

checking Journal:

[[email protected] ~]# journalctl -xe
Feb 02 10:29:01 pbxhost.url.local systemd[1]: Started Session 3726 of user asterisk.
-- Subject: Unit session-3726.scope has finished start-up
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit session-3726.scope has finished starting up.
-- 
-- The start-up result is done.
Feb 02 10:29:01 pbxhost.url.local CROND[6367]: (asterisk) CMD (/usr/sbin/fwconsole queuestats --syncall >> /tmp/rea
Feb 02 10:29:01 pbxhost.url.local CROND[6368]: (asterisk) CMD (/usr/local/sbin/fwconsole pms wu_alert > /dev/null 2
Feb 02 10:29:01 pbxhost.url.local CROND[6369]: (asterisk) CMD ([ -e /usr/sbin/fwconsole ] && sleep $((RANDOM%30)) &
Feb 02 10:29:10 pbxhost.url.local crontab[6409]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6411]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6413]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6415]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6417]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6418]: (asterisk) REPLACE (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6420]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6422]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6423]: (asterisk) REPLACE (asterisk)
Feb 02 10:29:10 pbxhost.url.local crontab[6425]: (asterisk) LIST (asterisk)
Feb 02 10:29:10 pbxhost.url.local systemd[1]: Removed slice User Slice of asterisk.
-- Subject: Unit user-995.slice has finished shutting down
-- Defined-By: systemd
-- Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit user-995.slice has finished shutting down.