I wonder if chatGPT would be able to help. It certainly does structure things nicely when I've asked it to create a manual for example.
Posts
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RE: Resume workposted in IT Careers
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RE: What did you have for lunch or dinner today?posted in Water Closet
@scottalanmiller What makes nachos breakfast nachos ?
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RE: Management of NAS for SOHO?posted in IT Discussion
I really like Synology for this. Plus you get extra little benefits like complete backups of workstations, and then you can backup your critical synology folders to any cloud platform you like including another dedicated Synology for backups.
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RE: Zoho CRMposted in IT Discussion
@Pete-S That's a commercial module that relies on using their official distro. I use PIAF, and would prefer to find an OSS if available.
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Zoho CRMposted in IT Discussion
Has anyone done a Zoho CRM integration with an asterisk/FreePBX based system?
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Acrobits Softphoneposted in IT Discussion
Has anyone here every bought Acrobits either White-Label or Full-Featured? If so, what's your experience been like? Considering it ... for a main reason can't find a decent desktop VoIP app.
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RE: VitalPBX reportingposted in IT Discussion
@Pete-S Not sure if he even has a CRM setup. Often when clients like an aspect of a current implementation, telling them that you can't, that you must do it a different way isn't always met positively. They say - Yes I want the new better stuff, but I still need this old piece.
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RE: VitalPBX reportingposted in IT Discussion
What is their current system that provides those reports? I've been toying with making a whole external CDR system for asterisk based systems and have contemplated what data is required. Rather like the simple graph of Call Quality with happy faces.
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RE: Alternative to never in stock Ubiquiti EdgeMax lineposted in IT Discussion
@JaredBusch Yeah, that sucks, but I'm holding out hope. I've actually been thinking about getting back into use pfSense on Qotom.
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RE: Alternative to never in stock Ubiquiti EdgeMax lineposted in IT Discussion
@JaredBusch I hope they catch back up. I see they now have the ER-x in stock that hasn't been around for a while. Hoping they get the rest of their supply chain worked out. I did buy a dozen just in case though.
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RE: What Are You Doing Right Nowposted in Water Closet
@scottalanmiller HUH?? What do you/they mean by bundle? Using ZohoOne? Or I assume you already have ZohoOne and you mean using different parts of Zoho apps to talk to other parts of Zoho apps?
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RE: DIY router buildposted in IT Discussion
@Johann Why not use a Qotom box with Intel NIC's, and put pfSense on it?
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RE: Edgerouter ERx In Stockposted in IT Discussion
@JaredBusch I've never used that either, but I like a lot of their stuff. Lots of people use their switches, but Routers don't have functionality that many need.
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Edgerouter ERx In Stockposted in IT Discussion
For price / performance theses things are hard to beat.
UI.com has been out of stock of these forever, but I just got word they're back in.Limit 8
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RE: Changing extension mapping in Endpoint Manager Asteriskposted in IT Discussion
Correct - you should be using PJsip. Also as far as changing extensions, you can run into the same issue even if you use the same extension number but you change the channel driver from SIP to PJSIP. This is how I've accomplished the task for remote phones that you can't touch. From your EPM, issue a reboot. Then real quick, you change the extension to use PJSIP, go to EPM, and then do a rebuild. If you do it properly, the phone will then grab the new settings and reconfigure itself and work just fine. You can of course do the same thing if you are changing the extension number on it.
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RE: Password Managersposted in IT Discussion
People that are using bitwarden, are you self-hosting?
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Password Managersposted in IT Discussion
What are people using for password managers now days? Personal and for Business / Clients.
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RE: VoIP Contracts - Do you have one?posted in IT Business
@jasgot Let me know what you come up with ... I was just reviewing something similar. I was thinking if the wholesale cost of the phone is like $120 and retail is like $180 ... then to charge $10 / month for phones gives you a cost payback in 1 year, and normal profit at 18 months. I'd think if the contract period is 3 years, then you're for sure in the money and you really hope they keep them for 6 years. We do all inclusive pricing on phone setups meaning we roll in setup, management of the call flow, etc. all in there. So charge whatever you do per extension in that contract with the option of the phones as well. Depends on your business model whether they are a profit center or not. If not, then charge enough to make it worth your while, otherwise, let them get them and worry about warranty on them.
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RE: What Are You Doing Right Nowposted in Water Closet
@wrcombs That's why I have a couple power supplies for laptop. Keep one at desk at home, and the other stays in bag. If by chance I accidentally leave the charger at a client's or something, I'm not screwed.