@guyinpv said in Suggestion for decent, free, ticketing with simple needs?:

I already have an account on Freshdesk which is an actual ticketing system, but I have it set up more for public support at our ecommerce, not internal tickets.

Can you not just create another Freshdesk site and use that?
So have:
https://mysite1.freshdesk.com (public)
https://mysite2.freshdesk.com (internal)

@Tim_G I can't recommend that enough... I'll probably never outgrow it (until software specs require more than it has at least).

@scottalanmiller said in Need a DB option for archiving ecommerce data:

Nothing illogical about the relational, in fact, it's a "relationship" and exactly the kind of thing that relational databases are designed for. And since it is ecommerce data, it fits very, very much into the wheelhouse of relational. I'd argue that you are actually demonstrating the very use case that is where relational actually makes sense, rather than one where it doesn't.

Yes, this is very much a relational design.

I've been looking at ERPNext casually and think that it looks decent. Just looking casually like looking at their web progress. Looks promising.

A true backup is read only and can not be [easily] modified. Otherwise it's replication.

Very solid write up. I only skimmed it, but it answered some questions I had.

@wirestyle22 said in OwnCloud or NextCloud etc?:

@ashish1521 I thought owncloud became nextcloud?

The people that made ownCloud left to make NextCloud. Both products continued, but NextCloud grew and ownCloud nearly went out of business and for all intents and purposes doesn't exist anymore. But technically, it is still out there.

@guyinpv i would agree. Nothing to worry about.

@Spiral said in Home business ideas for transition out of 9-5?:

I would say at any age, depending on one's facts and circumstances, you presumably could make the switch. Currently, during this economic environment, there are many opportunities for entrepreneurial pursuits. Because of the inherent risk of starting a business and complicated by current uncertainty, the SBA has many loan programs in the 7a series, which, if applied for before September 27, 2020 qualify for 6 months of tax free principle and interest paid by the SBA. https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/sba-debt-relief For example, if you took out a $500k 7a working capital loan, the SBA would basically give you a $33k tax free gift. Along with the SBA programs, there are also many other grant programs for small businesses out there.

Good info. Can be an excellent time to attempt starting a new business, for sure.

@Dashrender said in Best way to maintain some remote control but not absolute?:

@guyinpv said in Best way to maintain some remote control but not absolute?:

If all else fails, I can always tell the client to run a Join.me session from somewhere else in the network.

assuming they can get on the internet when your server is down. 😉

At some point in the escalation process, the physical visit will be necessary.

Usually this is me asking them to look at their router and cable modem for the lights, tell them to call the ISP.
Check for lights on the server. Lights on the NIC port, etc.

Sometimes I'll have a savvy person ping stuff for me.

@guyinpv said in What do you use to track client data and logs and more?:

Speaking of security, if a note is just a file in OneDrive, can't it be shared out to a client that way?

Should be able to, yes.

That's not super easy unless the script is holding the file open currently or the script is altering the file as a user that is only used by that script. There isn't a residual "this is the script that created the process that altered this file" metadata anywhere. You have to connect the file to the process that changed it to the script that made that process. That's a bit.

The easiest thing to do, I'm sure, is to approach this from the application side and find out what it uses to do these tasks and handle it that way.

xByte would be a great option, I bet that they would have a solution for you with this.

Try the other install template.

@guyinpv said in Compare ClearOS with Zentyal:

@scottalanmiller said in Compare ClearOS with Zentyal:

@guyinpv said in Compare ClearOS with Zentyal:

And so many things feel so arbitrary.

The other day I think I was using the find command or something, and found out that there is an alias "simplified" version of the command that overwrites the "real" one. So it goes, if you want the ability to use all the command options, you have to specifically reference the executable location like /usr/bin/find because this gives full options and the useless simplified secret alias version doesn't have all the options.

I hate little "gotchas" like this. So arbitrary, so useless and "undocumented".

What overwrites find? What OS were you on? I've never seen that. It does not appear to be happening on my systems.

I was reading a how-to for doing some advanced file-finding. It was either the find command or some other one. It said that their was a simplified alias version (built in to Bash?) that didn't have the advanced switches I needed, so they said to always reference the usr/bin version directly when using it.

Wish I could find it for you.

If you do find it, be sure to throw it away, uck.

@Jason, thank you for your suggestions. We will try to make the information about free desktop editors easier to find.