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    Recent Best Controversial
    • RE: Decentralized Identity

      The first thing that comes to my mind is - why would anyone trust the ledger (as it's called in the OKTA video)? Not to mention there are 80+ ledgers today according to the OKTA video.

      Since you make your own identity and publish it to the ledger - why should I believe that?

      posted in IT Discussion
      DashrenderD
      Dashrender
    • Decentralized Identity

      Youtube Video

      Youtube Video

      I'm curious about other's thoughts on decentralized identity as discussed in these two videos.

      posted in IT Discussion dashrender decentralized identity
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @pmoncho said in POTS line replacement:

      @Dashrender said in POTS line replacement:

      Of course that doesn't solve the sending issue. People just don't want to deal with scanning a document, then uploading to a service, then sending from that service, etc...

      They want to walk to the machine choose from the address book and hit send.

      Offices with an EMR are easier to transition as they can just print to PDF, open website to reply with attachment and done. Some of these PDFs are 50-80 pages too, so they actually save time and money (long distance) if the fax bombs out half way through.

      yeah, this is a constant issue for us.

      We have some people who have fully embraced the PDF print/upload solution. Then we have those who just push back against pretty much any change.

      Our EMR has two ways to get a piece of paper into it.
      a)

      1. scan document
      2. open patient chart
      3. upload file
      4. label file

      b)

      1. open patient chart
      2. create label
      3. print label and place on document
      4. scan document
      5. upload document (automated process sorts document into desired location)
        forgotten step - make sure document appears

      There is actually yet another process
      c)

      1. open patient chart
      2. create label
      3. print label and place on document
      4. fax document (automated process sorts document into desired location based on barcode)
        forgotten step - make sure document appears

      While the number of arguable steps is the same as the first option, it does have the added expense of the label.
      If you need to make sure the document actually arrived - then you are absolutely spending more time on option C than option A.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @scottalanmiller said in POTS line replacement:

      @Dashrender said in POTS line replacement:

      Of course that doesn't solve the sending issue. People just don't want to deal with scanning a document, then uploading to a service, then sending from that service, etc...

      They want to walk to the machine choose from the address book and hit send.

      Which only happens if you have paper already, start by solving that and that paper based machine gets super complicated.

      I can't demand other parties not use the forms they force on us. And I'm in no position to force the company to use another vendor who has better processes (and clearly most management won't either).

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      We are lucky - our EMR includes faxing service (in and out). While we still have a not insignificant amount of physical paper to send out, the EMR handing that is generally pretty nice - expect when there are problems, then they blame it 100% on the sending/receiving side, it's never a problem on my EMR's side. /sigh.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      Of course that doesn't solve the sending issue. People just don't want to deal with scanning a document, then uploading to a service, then sending from that service, etc...

      They want to walk to the machine choose from the address book and hit send.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @pmoncho said in POTS line replacement:

      Using our Hylafax server with a Samba Share has worked well for a while especially when we were getting even more faxes but the lines only costed us $24 per line which included calling anywhere in the 48 States.

      Exactly - no service comes even close in cost for the amount of faxes that you and I are looking at - I want to say I was north of 7000 pages a month when I was last looking.

      I have a few small clients who receive their faxes through their FreePBX. FreePBX then emails it to their O365 tenant, where a powerautomation script runs, pulls out the attachment and puts it into a sharepoint site.

      The users all have that folder in sharepoint pinned in their OneDrive for Business - in the end, the users just see files showing up in a 'network share' - which they can easily upload into their EMR.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @scottalanmiller said in POTS line replacement:

      @Dashrender said in POTS line replacement:

      @scottalanmiller said in POTS line replacement:

      @Dashrender said in POTS line replacement:

      @scottalanmiller said in POTS line replacement:

      @pmoncho said in POTS line replacement:

      I have been pushing my clients with MFP's scan/print to PDF and send via encrypted email. Just cannot seem to convince the remaining clients to change.

      When you say "encrypted", do you mean normal email (which is encrypted.) Or what people call "encrypted email" which isn't email at all and is often a huge pain.

      This is oversimplifying things. While the number is small, and getting smaller - some email providers still do not support SSL/TLS SMTP connections. Of course - the OP could setup their own rule saying, if someone tries to sent them email that isn't on SSL/TLS, don't accept, he'd likely need management approval for that.

      It's not. In the same way someone using "encrypted mail" could unencrypt it and distribute things on their end. In both cases, once you hand off, the issue is theirs not yours. That's all encryption ever means. You never control it once they've take responsibility for it.

      You're missing the whole encrypted part - not even talking about the sharing shit part.

      if you don't have SSL/TLS encryption on transmission, then you don't have HIPAA compliance - so to say all email is encrypted is wrong. - sure 99%+ is because most SMTP now allow for opportunistic TLS, but not all do.

      Sure, but it's a pointless argument. Set your email correctly and voila, as you know. You should not have your email set up incorrectly. It's that simple.

      uh - what? You don't get to control the other side, only your own side - and I'm guessing that you don't reject all non SSL/TLS connected transmissions, which would be the only thing you could control.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: Zoho Zillum - family oriented mail and cloud storage

      @scottalanmiller said in Zoho Zillum - family oriented mail and cloud storage:

      @Dashrender said in Zoho Zillum - family oriented mail and cloud storage:

      @scottalanmiller said in Zoho Zillum - family oriented mail and cloud storage:

      @Dashrender said in Zoho Zillum - family oriented mail and cloud storage:

      @scottalanmiller said in Zoho Zillum - family oriented mail and cloud storage:

      @Pete-S said in Zoho Zillum - family oriented mail and cloud storage:

      I think these are collaboration tools more than pure business apps like say Zoho CRM or Zoho Project. We are going to use all of them in our family (windows, linux, chromebook & android devices).
      Zillum also has it's own unified app/site so it's easier to move between Mail, Workdrive, Cliq etc.

      I know, we use all of that. But there isn't much of a family price break. I wonder how well it works if you are already on Zoho for work, I bet it doesn't play nicely. But my kids don't want to use those tools, nor does my wife. It would only be me.

      what do they want to use?

      Nothing. Most people dont want to use spreadsheets and documents like that.

      oh yeah, well sure - but come on - most people at one point in their life or another need a spreadsheet... that's not to say they should buy this for that 'some day' situation.

      That's not really relevant. Nor is it true. Most people do not want a spreadsheet at some point. But what is relevant is if they want to pay for it monthly. Welcome to the real world, people don't want spreadsheets, let alone paying for them.

      When you DO need one, Google and LibreOffice are free. Of people who use them once in a while at home, is nearly always Google Sheets.

      People may not want spread sheets - but I am still of the opinion that at one point or another - they will want to make one, at least once in their adult life - if for no other reason than a list.

      And I agree - NO ONE wants to pay for it. most would likely use google sheets or excel online as part of OneDrive/Outlook.com (which is also completely free).

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @scottalanmiller said in POTS line replacement:

      @Dashrender said in POTS line replacement:

      @scottalanmiller said in POTS line replacement:

      @pmoncho said in POTS line replacement:

      I have been pushing my clients with MFP's scan/print to PDF and send via encrypted email. Just cannot seem to convince the remaining clients to change.

      When you say "encrypted", do you mean normal email (which is encrypted.) Or what people call "encrypted email" which isn't email at all and is often a huge pain.

      This is oversimplifying things. While the number is small, and getting smaller - some email providers still do not support SSL/TLS SMTP connections. Of course - the OP could setup their own rule saying, if someone tries to sent them email that isn't on SSL/TLS, don't accept, he'd likely need management approval for that.

      It's not. In the same way someone using "encrypted mail" could unencrypt it and distribute things on their end. In both cases, once you hand off, the issue is theirs not yours. That's all encryption ever means. You never control it once they've take responsibility for it.

      You're missing the whole encrypted part - not even talking about the sharing shit part.

      if you don't have SSL/TLS encryption on transmission, then you don't have HIPAA compliance - so to say all email is encrypted is wrong. - sure 99%+ is because most SMTP now allow for opportunistic TLS, but not all do.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: Zoho Zillum - family oriented mail and cloud storage

      @scottalanmiller said in Zoho Zillum - family oriented mail and cloud storage:

      @Dashrender said in Zoho Zillum - family oriented mail and cloud storage:

      @scottalanmiller said in Zoho Zillum - family oriented mail and cloud storage:

      @Pete-S said in Zoho Zillum - family oriented mail and cloud storage:

      I think these are collaboration tools more than pure business apps like say Zoho CRM or Zoho Project. We are going to use all of them in our family (windows, linux, chromebook & android devices).
      Zillum also has it's own unified app/site so it's easier to move between Mail, Workdrive, Cliq etc.

      I know, we use all of that. But there isn't much of a family price break. I wonder how well it works if you are already on Zoho for work, I bet it doesn't play nicely. But my kids don't want to use those tools, nor does my wife. It would only be me.

      what do they want to use?

      Nothing. Most people dont want to use spreadsheets and documents like that.

      oh yeah, well sure - but come on - most people at one point in their life or another need a spreadsheet... that's not to say they should buy this for that 'some day' situation.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @scottalanmiller said in POTS line replacement:

      @pmoncho said in POTS line replacement:

      I have been pushing my clients with MFP's scan/print to PDF and send via encrypted email. Just cannot seem to convince the remaining clients to change.

      When you say "encrypted", do you mean normal email (which is encrypted.) Or what people call "encrypted email" which isn't email at all and is often a huge pain.

      This is oversimplifying things. While the number is small, and getting smaller - some email providers still do not support SSL/TLS SMTP connections. Of course - the OP could setup their own rule saying, if someone tries to sent them email that isn't on SSL/TLS, don't accept, he'd likely need management approval for that.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @pmoncho said in POTS line replacement:

      I looked at the total faxes pages for the last 45 days and we have roughly 9000 pages of faxes.

      I just can't recall how many pages a month we do when I last looked, but I do recall the monthly charge from a 'fax service' was going to be around $900/month. I didn't even bother bringing that to management - there was less than 1% chance of that happening.

      Bringing in faxes to our own physical machines, then saving to a network share was costing around $30/month per line (we have three). We might be able to save money moving to using full on VOIP from VOIP.ms or Skyetel, but that project has been to high on the tree. I say full on VOIP because Cox (our local dial tone provider) is all VOIP behind the equipment they drop on our doorstep, from there it's analog. We have had the typical VOIP related issues - Cox's network had a HUGE amount of line noise on coax causing packet loss which caused faxes to fail like crazy - after 6 months they finally found some bad taps at neighbors up the street and fixed the cable issue, which fixed our fax failure issue.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @pmoncho said in POTS line replacement:

      I have been pushing my clients with MFP's scan/print to PDF and send via encrypted email. Just cannot seem to convince the remaining clients to change.

      Sadly that is entirely to much effort for them to invest. If their IT can make it happen, the device could send to an email address of their own- then run a process that then emails any attachments to that address to you via encrypted email.

      another option - one my EMR is investigating - IF their MFP support scan to secure FTP - you could setup a secure FTP site, provide credentials to your customers (different for each) and your customers could update the MFP to save to the secure FTP site. This leaves the amount of work for the end users to be exactly the same - choose your company from the phonebook, drop the pages on the ADF, press go - done. Should be the same as faxing.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: Zoho Zillum - family oriented mail and cloud storage

      @scottalanmiller said in Zoho Zillum - family oriented mail and cloud storage:

      @Pete-S said in Zoho Zillum - family oriented mail and cloud storage:

      I think these are collaboration tools more than pure business apps like say Zoho CRM or Zoho Project. We are going to use all of them in our family (windows, linux, chromebook & android devices).
      Zillum also has it's own unified app/site so it's easier to move between Mail, Workdrive, Cliq etc.

      I know, we use all of that. But there isn't much of a family price break. I wonder how well it works if you are already on Zoho for work, I bet it doesn't play nicely. But my kids don't want to use those tools, nor does my wife. It would only be me.

      what do they want to use?

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: ScreenConnect Unable to Start on Fedora 33

      @scottalanmiller said in ScreenConnect Unable to Start on Fedora 33:

      You can use an RDP client if you want for Windows users.

      I've read that - I need to figure how how that works.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: POTS line replacement

      @scottalanmiller said in POTS line replacement:

      @Pete-S said in POTS line replacement:

      @pmoncho said in POTS line replacement:

      @Pete-S said in POTS line replacement:

      @pmoncho said in POTS line replacement:

      We also have a call into our Security/Fire Alarm company on the costs of a replacement alarm system is and if it can work over cellular. We will then see which will have the best ROI depending on years of service.

      It's highly unlikely that you need to replace the alarm system, as most commercial security systems can be expanded with different modules. Moving from POTS to IP or cellular is very common.

      It's also very possible that your alarm system will not work over your AT&T ATA (POTS emulation). Some alarm systems don't use the same signaling as a modem or fax would.

      I found the manual online and this is the section describing the transmitter itself.

      "Digital Alarm Communicator/Transmitter
      Two modular phone jacks allow easy connection to telephone lines. Modular jacks are labeled PH1 for Primary Phone Line and PH2 for
      Secondary Phone Line. Two telephone line active red LEDs are provided as well as a green Kissoff LED. The integral digital communicator provides the following functions:
      • Line Seizure: takes control of the phone lines disconnecting any premises phones
      • Off/On Hook: performs on and off-hook status to the phone lines
      • Listen for dial tone: 440 Hz tone typical in most networks
      • Dialing the Central Station(s) number: default is Touch-Tone®, programmable to rotary
      • For tone burst or touchtone type formats: discern proper Ack and Kissoff tone(s). The frequency and time duration of the tone(s)
      varies with the transmission format. The control panel will adjust accordingly.
      • Communicate in the following formats:
      Ademco Contact ID
      SIA-DCS-8
      SIA-DCS-20"

      With regards to signaling, this is the only thing that stuck out to me.

      It has for sure more capability than your typical ATA. For instance I've never seen line seizure, off/on hook and rotary dialing. It's likely that they use a specific codec optimized for tones and not talk as well.

      Yeah, never seen line seizure either.

      Odd, I've definitely seen/heard of this before.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: ScreenConnect Unable to Start on Fedora 33

      @scottalanmiller said in ScreenConnect Unable to Start on Fedora 33:

      @travisdh1 said in ScreenConnect Unable to Start on Fedora 33:

      @toomanytoons said in ScreenConnect Unable to Start on Fedora 33:

      @scottalanmiller Probably not worth the effort at this point. Everything else on the system is working and since Screenconnect for linux is EOL, I need to move away from it. Someone else (on reddit) suggested migrating to a Windows install temporarily to help migrate the clients to whatever is next; they at least have a guide for that on the website, seems like it should be easy. Gonna have to install MeshCentral and give it a go I think. I looked like about the only low cost (free in this instance) self hosted multiple client option I could find.

      TacticalRMM includes a MeshCentral instance. You can use the MeshCentral instance as a standalone if you want. I'm using TacticalRMM for a bunch of personal stuff, and I've not had an issue with it yet.

      We replaced ScreenConnect with MeshCentral and years ago the transition was rough, but today MC is beyond parity and by far the leader rather than the follower. More features, way better everything. We added Tactical later, but if you are deploying new today, yeah, start with Tactical and get both for free right from the beginning.

      being stuck in the browser still sucks compared to the stand alone window of SC.

      posted in IT Discussion
      DashrenderD
      Dashrender
    • RE: Weekend Plans

      @scottalanmiller said in Weekend Plans:

      It's a surprisingly cheap and easy bus to take. it's like $1.20 per person and maybe 45 minutes. Very easy. And they sell you snacks and drinks as you get onto the bus and it drops you off in a market with lots of taxis and food stalls.

      I assumed, but thought I'd ask - you don't have a car there, right?

      posted in Water Closet
      DashrenderD
      Dashrender
    • RE: Weekend Plans

      @scottalanmiller said in Weekend Plans:

      Chinandega

      took the bus?

      posted in Water Closet
      DashrenderD
      Dashrender
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