@travisdh1 said in Any outlook guru's here?:

My favorite thing to do in most of these situations is install the PWA version of Outlook, and uninstall the locally installed version.

This also points out another major shortcoming of Micorsoft's Outlook. Nobody knows which Outlook thing it is by just the name. The free email service? The locally installed software? The PWA? There are probably more that I'm not thinking of off the top of my head.

iOS version
Android Version
Windows full client
Mac Full client
Outlook.com
Outlook Web Access (old Exchange)
Outlook on the Web (current Exchange and O365) (can be pinned as PWA)

Plus they are working on a unified version of Outlook

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

This is the issue. They "can't access Google Meets" from the "email client." There seem to be one of two options to this.

1. They are SO dumb that they think that a web URL is going to use Outlook as the web browser instead of the actual web browser.

2. They have received the email instead of Outlook and when they click the link, it does not take them to the meeting.

To "access" something these are the only two logical conclusions from the statement. Either they are trying to access to or access from. Otherwise, how is Outlook even involved?

when he clicks on the meeting invite he gets an error that says "this operation failed" from outlook directly. as for which of the 2 it is, I can't be sure
I found this i was going to try

OK - now we're getting somewhere - do you have a copy of the link you can share that they are clicking on inside Outlook?

I do not, have not been given access to the customer device yet
waiting for him to accept the remote support session , they are in their lunch rush right now

Still have not gotten access so I wont know until maybe tomorrow

but from what I can understand is he just needs to switch to g-mail through google workplace (?) and that will solve 10/11 problems he's having

While that might solve 10/11 problems - the biggest issue you're going to have is getting them to give up Outlook.

I had a customer who had Outlook and On-Premise Exchange - they switched to a third party hosted email solution (not gsuite) through IMAP but refused to give up Outlook. As far as I could tell, there was nothing special about their use of Outlook, they weren't advanced users, used like 5% of the feature. The issue was - it was what they were used to and didn't want to change!

I have a SAMIT video about that exact thing (change, not Outlook) already up and edited and going live any day. I think you'll really like the perspective in it.

How often do you think someone who is currently unwilling to change sees a video like this (any video - not just yours) and actually takes heed to any knowledge in them?

It's not for them, it's for their CEOs and CIOs who are easily tricked by them.

LOl - those are the people I meant. Granted I only work in small companies - but this problem has always stemmed from the top.

The first key tool is to get IT to stop believing them. They lie and too often IT repeats known or suspected lies as if they are true which makes it that much easier to keep lying.

in most of those small/medium businesses - the CEO/CIO is the head of IT - and they are the ones that are lying to themselves or the company at large.

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

This is the issue. They "can't access Google Meets" from the "email client." There seem to be one of two options to this.

1. They are SO dumb that they think that a web URL is going to use Outlook as the web browser instead of the actual web browser.

2. They have received the email instead of Outlook and when they click the link, it does not take them to the meeting.

To "access" something these are the only two logical conclusions from the statement. Either they are trying to access to or access from. Otherwise, how is Outlook even involved?

when he clicks on the meeting invite he gets an error that says "this operation failed" from outlook directly. as for which of the 2 it is, I can't be sure
I found this i was going to try

OK - now we're getting somewhere - do you have a copy of the link you can share that they are clicking on inside Outlook?

I do not, have not been given access to the customer device yet
waiting for him to accept the remote support session , they are in their lunch rush right now

Still have not gotten access so I wont know until maybe tomorrow

but from what I can understand is he just needs to switch to g-mail through google workplace (?) and that will solve 10/11 problems he's having

While that might solve 10/11 problems - the biggest issue you're going to have is getting them to give up Outlook.

I had a customer who had Outlook and On-Premise Exchange - they switched to a third party hosted email solution (not gsuite) through IMAP but refused to give up Outlook. As far as I could tell, there was nothing special about their use of Outlook, they weren't advanced users, used like 5% of the feature. The issue was - it was what they were used to and didn't want to change!

I have a SAMIT video about that exact thing (change, not Outlook) already up and edited and going live any day. I think you'll really like the perspective in it.

How often do you think someone who is currently unwilling to change sees a video like this (any video - not just yours) and actually takes heed to any knowledge in them?

It's not for them, it's for their CEOs and CIOs who are easily tricked by them.

LOl - those are the people I meant. Granted I only work in small companies - but this problem has always stemmed from the top.

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

This is the issue. They "can't access Google Meets" from the "email client." There seem to be one of two options to this.

1. They are SO dumb that they think that a web URL is going to use Outlook as the web browser instead of the actual web browser.

2. They have received the email instead of Outlook and when they click the link, it does not take them to the meeting.

To "access" something these are the only two logical conclusions from the statement. Either they are trying to access to or access from. Otherwise, how is Outlook even involved?

when he clicks on the meeting invite he gets an error that says "this operation failed" from outlook directly. as for which of the 2 it is, I can't be sure
I found this i was going to try

OK - now we're getting somewhere - do you have a copy of the link you can share that they are clicking on inside Outlook?

I do not, have not been given access to the customer device yet
waiting for him to accept the remote support session , they are in their lunch rush right now

Still have not gotten access so I wont know until maybe tomorrow

but from what I can understand is he just needs to switch to g-mail through google workplace (?) and that will solve 10/11 problems he's having

While that might solve 10/11 problems - the biggest issue you're going to have is getting them to give up Outlook.

I had a customer who had Outlook and On-Premise Exchange - they switched to a third party hosted email solution (not gsuite) through IMAP but refused to give up Outlook. As far as I could tell, there was nothing special about their use of Outlook, they weren't advanced users, used like 5% of the feature. The issue was - it was what they were used to and didn't want to change!

I have a SAMIT video about that exact thing (change, not Outlook) already up and edited and going live any day. I think you'll really like the perspective in it.

How often do you think someone who is currently unwilling to change sees a video like this (any video - not just yours) and actually takes heed to any knowledge in them?

@WrCombs said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

This is the issue. They "can't access Google Meets" from the "email client." There seem to be one of two options to this.

1. They are SO dumb that they think that a web URL is going to use Outlook as the web browser instead of the actual web browser.

2. They have received the email instead of Outlook and when they click the link, it does not take them to the meeting.

To "access" something these are the only two logical conclusions from the statement. Either they are trying to access to or access from. Otherwise, how is Outlook even involved?

when he clicks on the meeting invite he gets an error that says "this operation failed" from outlook directly. as for which of the 2 it is, I can't be sure
I found this i was going to try

OK - now we're getting somewhere - do you have a copy of the link you can share that they are clicking on inside Outlook?

I do not, have not been given access to the customer device yet
waiting for him to accept the remote support session , they are in their lunch rush right now

Still have not gotten access so I wont know until maybe tomorrow

but from what I can understand is he just needs to switch to g-mail through google workplace (?) and that will solve 10/11 problems he's having

While that might solve 10/11 problems - the biggest issue you're going to have is getting them to give up Outlook.

I had a customer who had Outlook and On-Premise Exchange - they switched to a third party hosted email solution (not gsuite) through IMAP but refused to give up Outlook. As far as I could tell, there was nothing special about their use of Outlook, they weren't advanced users, used like 5% of the feature. The issue was - it was what they were used to and didn't want to change!

@scottalanmiller said in Decentralized Identity:

@Dashrender said in Decentralized Identity:

@scottalanmiller said in Decentralized Identity:

@Dashrender said in Decentralized Identity:

And those situations exist why? because Google and Facebook make a mint knowing more about YOU - the product.

But twitter, GitHub, Discord, Apple and others don't and exist too. It's an easy thing to provide.

Do those platforms offer centralized authentication? And - is it open to anyone to use? i.e. could ML choose to use Apple's APIs to do authentication?

Yes, very common. We have hooks for many (not apple I don't think) available but it's a pain to maintain as they are third party and is it really valuable?

Some sites that I use offer Apple for sure. I see it all the time.

Is it valuable? I'd love the ability to use everything off my MS account - so yes, I think so.

But a websites need to support dozens or more "centralized" or as the stupid video puts it - decentralized - authentication providers would definitely be a PITA for them.

@WrCombs said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

This is the issue. They "can't access Google Meets" from the "email client." There seem to be one of two options to this.

1. They are SO dumb that they think that a web URL is going to use Outlook as the web browser instead of the actual web browser.

2. They have received the email instead of Outlook and when they click the link, it does not take them to the meeting.

To "access" something these are the only two logical conclusions from the statement. Either they are trying to access to or access from. Otherwise, how is Outlook even involved?

when he clicks on the meeting invite he gets an error that says "this operation failed" from outlook directly. as for which of the 2 it is, I can't be sure
I found this i was going to try

OK - now we're getting somewhere - do you have a copy of the link you can share that they are clicking on inside Outlook?

@scottalanmiller said in Decentralized Identity:

@Dashrender said in Decentralized Identity:

And those situations exist why? because Google and Facebook make a mint knowing more about YOU - the product.

But twitter, GitHub, Discord, Apple and others don't and exist too. It's an easy thing to provide.

Do those platforms offer centralized authentication? And - is it open to anyone to use? i.e. could ML choose to use Apple's APIs to do authentication?

@scottalanmiller said in Decentralized Identity:

@Dashrender said in Decentralized Identity:

Well then - we already have decentralized identity - and everyone hates what we have today...

That's basically what "customers designing systems" typically looks like. Remember Spiceworks? Everyone always made crazy demands that normally they already had because they didn't understand what they were asking. And they didn't like the results that they demanded.

Decentralized identity is a pretty awful idea. Someone needs to explain to me why they see this as beneficial.

The US is actually mocked worldwide for attempting (and failing obviously and dramatically) at decentralized ID for citizens when all other countries have it centralized and working easily.

Well - the US in general doesn't trust it's gov't - that's why they don't want a gov't controlled centralized ID.

Of course the gov't could make an ID that doesn't include any type of tracking (but come on - this is post Snowden - we know they'll never go for that) but the gov't won't do that.

China already has this (or mostly does) and they track the hell out of people.

There is one feature in local Outlook I miss in OotW - The ability to flag an email for a specific date. OotW is limited to what you see below.

If I want to pend something out 3 weeks, I don't have that option.

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

I don't! But our supervisors do.. /sigh.

Middle managers always like things that make people inefficient but that can be blamed on something or someone else. That's the American employment dream.... being a manager with no purpose and no need to do anything. Slowness is someone else's problem, get paid just for breathing.

Well - if your example is going to be slowness - I can't give that one to you (in general) for local Outlook versus Outlook on the Web. OotW is bloody slow. Local Outlook with cached data is lightening fast.

Which of course you're going to say - you shouldn't be using O365 then

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

because - it's somehow better.

Because it helps to hide middle management ineptitude.

Do you have any specific examples of this specifically with regards to Outlook use?

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

I'm guessing that the link is being clicked on in gmail (before or after the email is delivered to outlook), the appointment is being added to the gmail calendar and the email deleted from gmail. When it's deleted from gmail - it's also deleted from Outlook via IMAP - so there's never a chance to click the email ics link in Outlook.

Not being in the right application and not having the link is very different from the link that is there not working.

True - but we don't actually know the situation.

We know -

@WrCombs said in Any outlook guru's here?:

they can't access it from outlook

@WrCombs said in Any outlook guru's here?:

he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not

At this point all we can do is guess what the issue is. i.e. why Outlook isn't "showing correctly"?

@scottalanmiller said in Decentralized Identity:

@Dashrender said in Decentralized Identity:

I'm not sure how listing these four vendors is an example of decentralization (frankly I don't agree with the videos calling their examples decentralized either).

If there is more than one vendor, it is decentralized. That's what decentralized means. That's all it means.

Well then - we already have decentralized identity - and everyone hates what we have today...

It's why so many people jumped on the - log in with Google - log in with Facebook - options.

And those situations exist why? because Google and Facebook make a mint knowing more about YOU - the product.

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

anyone seen this before?

I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?

Do any links in Outlook emails work?

he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this time

That doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.

It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.

I think you can but need a plugin.

wow - those are so bloody flakey.. everytime you hear about an outlook plugin - you're hearing about a horror story!

Of course they are, they are for Outlook. Outlook = flaky. That's what Outlook is. It's the one big "what is Outlook"... "it's a flaky piece of crap with little real world purpose." It doesn't solve a normal issue of any sort, it's an extra layer of problems that you add to email to ensure that email that is otherwise stable becomes slow and flaky. Literally, it seems like "being flaky" is the one and only function of Outlook (I'm not being funny, I actually mean that.)

I know you do... I migrated my entire company away from the local Windows based Outlook client to Outlook on the Web. 6 months later our new CEO demanded that all supervisors be given local Outlook - because - it's somehow better.

Now all that said - I like the local Outlook client interface much better than the web interface - BUT I dislike all the issues that come with it, so while I could have Local Outlook - I don't! But our supervisors do.. /sigh.

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

What does that have to do with a google meet meeting?

Right, it's just a link in the email. So presumably the email arrives or else we'd have said that. So the issue has to be that the links don't work when clicked in Outlook.

I'm guessing that the link is being clicked on in gmail (before or after the email is delivered to outlook), the appointment is being added to the gmail calendar and the email deleted from gmail. When it's deleted from gmail - it's also deleted from Outlook via IMAP - so there's never a chance to click the email ics link in Outlook.

Or just as likely - the appointment is made by this customer in their gmail account (because they can't make a google meet meeting in Outlook) and the appointment only exists in the gmail calendar.

@scottalanmiller said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

anyone seen this before?

I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?

Do any links in Outlook emails work?

he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this time

That doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.

It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.

I think you can but need a plugin.

wow - those are so bloody flakey.. everytime you hear about an outlook plugin - you're hearing about a horror story!

@WrCombs said in Any outlook guru's here?:

he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this time

What does that have to do with a google meet meeting? I assume the answer is - since the appointment didn't sync to Outlook - there was nothing in Outlook for them to click - and that's the problem.

Potential easy fix for that - whoever is sending the google meet appointment send an invite to the email used by the Outlook client. Once the email invite is downloaded to Outlook - accept the meeting and it should populate the calendar - of course this won't push the information to gmail.

@WrCombs said in Any outlook guru's here?:

@Dashrender said in Any outlook guru's here?:

@WrCombs said in Any outlook guru's here?:

the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

anyone seen this before?

I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?

Do any links in Outlook emails work?

he wants to sync the 2 calendars - the google workplace calendar is showing correctly, outlook is not-
to answer your question, i dont know at this time

That doesn't work well at all! IMAP and POP3 don't support it - you have to setup calendar stuff - I'm not sure there is even a way to sync Google Calendar with stand alone Outlook. I know Outlook can import ical into Outlook, but it's a one time deal - it's not a real time sync.

It's likely time to really get this customer to move to a new solution. If they demand the use of Outlook - they should run all of their email and calendars through Exchange - i.e. move to O365 or (god forbid) outlook.com (personal accounts - but they don't allow vanity domains anymore).
or move away fromOutlook itself and find some other product that solves their needs.
Start by asking - besides, using it forever, why do you use Outlook? what feature does it provide other solutions don't? (likely they've never looked so don't know.

@WrCombs said in Any outlook guru's here?:

the saga continues - they had a meeting today - google meets meeting , and they can't access it from outlook - my guess is that it's something similar to the above - told them to copy the url below the "link" and paste it in the web browser to see if it would go for the meeting-

anyone seen this before?

I'm assuming they click the link and either nothing happens or the browser opens and goes to a different website?

Do any links in Outlook emails work?