Outsourced IT Helpdesk services for IT Providers?
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We have a customer that would like 24/7 helpdesk support. We are not able to provide this. Are there companies how offer helpdesk services as a reseller service?
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@JasGot said in Outsourced IT Helpdesk services for IT Providers?:
We have a customer that would like 24/7 helpdesk support. We are not able to provide this. Are there companies how offer helpdesk services as a reseller service?
NTG... @scottalanmiller You'd be the source for this, but sounds like it's something NTG would do.
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@JasGot said in Outsourced IT Helpdesk services for IT Providers?:
We have a customer that would like 24/7 helpdesk support. We are not able to provide this. Are there companies how offer helpdesk services as a reseller service?
if it was a restaurant I'd suggest Science on Call (my current employer)
What kind of business? -
@WrCombs Public Safety.
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@JasGot said in Outsourced IT Helpdesk services for IT Providers?:
@WrCombs Public Safety.
is it an extensive tech stack ?
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@WrCombs Not really. Windows 10/11, MS 365, Hosted Exchange, Active Directory.
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@travisdh1 said in Outsourced IT Helpdesk services for IT Providers?:
@JasGot said in Outsourced IT Helpdesk services for IT Providers?:
We have a customer that would like 24/7 helpdesk support. We are not able to provide this. Are there companies how offer helpdesk services as a reseller service?
NTG... @scottalanmiller You'd be the source for this, but sounds like it's something NTG would do.
We do
