Resume
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Technology Proficiency/Skills
• Configuring and Managing Windows Server
• Design and Configuration of Active Directory in Small Business Environment
• System Support across multiple clients, operating systems, and networks
• Windows Patching and support across multiple Windows operating systems
• Network Design and Implementation with Ubiquity and Unifi network gear
• Virtualization of servers and desktops
• Help Desk supportProfessional Experience
RDS (Retail Data Systems) http://www.rdspos.com/ 4/2018- Present
Support Technician
Skills used: Windows 10 , Windows Server 2019, RDP, NCR Aloha POS Software , Teamviewer, Bomgar , Backups, System Maintenance
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• Managed and Delivered Software Deployments to remote systems
• Performed Back-end Data Administration on software solution
• Delivered Staff Training to customers
• Implemented System upgrades and patches
• Deployed and performed troubleshooting on receipt printers
• Provided detailed documentation for internal use of IT department to help resolve common and uncommon issues. -
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Technology Proficiency/Skills
• Configuring and Managing Windows Server
• Design and Configuration of Active Directory in Small Business Environment
• System Support across multiple clients, operating systems, and networks
• Windows Patching and support across multiple Windows operating systems
• Network Design and Implementation with Ubiquity and Unifi network gear
• Virtualization of servers and desktops
• Help Desk supportProfessional Experience
RDS (Retail Data Systems) http://www.rdspos.com/ 4/2018- Present
Support Technician
Skills used: Windows 10 , Windows Server 2019, RDP, NCR Aloha POS Software , Teamviewer, Bomgar , Backups, System Maintenance
•
• Managed and Delivered Software Deployments to remote systems
• Performed Back-end Data Administration on software solution
• Delivered Staff Training to customers
• Implemented System upgrades and patches
• Deployed and performed troubleshooting on receipt printers
• Provided detailed documentation for internal use of IT department to help resolve common and uncommon issues.It's Amazing that you came up with this out of the information given, almost sounds like Way more than what I've done.
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What do you put in your cover letter when turning in Resumes?
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My cover letter is basically the first part of my resume which I posted here
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If you were applying to be a CTO of a college for example, you'd submit a cover letter, but at this experience level and where we expect you to be applying too. I doubt you'd actually be looked down on for not submitting one.
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fair enough
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Now if the job posting says a Cover letter is required, well in that case you'd do it.
But again. . . real world things to consider here. Just trying to get you out of the hellhole you're in today.
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There are a few things on that update resume that I highlighted that needs some word smithing.
Not quite sure how I'd phrase those to make more sense in the scheme of your work experience.
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@DustinB3403 said in Resume:
There are a few things on that update resume that I highlighted that needs some word smithing.
Not quite sure how I'd phrase those to make more sense in the scheme of your work experience.
we don't do "backups"
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@DustinB3403 said in Resume:
There are a few things on that update resume that I highlighted that needs some word smithing.
Not quite sure how I'd phrase those to make more sense in the scheme of your work experience.
we don't do "backups"
You don't keep a copy of any configuration files or anything at all with a tool like Veeam or Symantec Backup Exec?
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System maintenance is good though.
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@DustinB3403 said in Resume:
@DustinB3403 said in Resume:
There are a few things on that update resume that I highlighted that needs some word smithing.
Not quite sure how I'd phrase those to make more sense in the scheme of your work experience.
we don't do "backups"
You don't keep a copy of any configuration files or anything at all with a tool like Veeam or Symantec Backup Exec?
foreign languages wont help you here Dustin.
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What do you put in your cover letter when turning in Resumes?
I would never do a cover letter. Tells the hiring manager that you are desperate and don't understand the statistics of hiring. It's too much time investment on a single submission.
There are jobs that require cover letters, you don't want them. You are already working at one of them.
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Generally speaking, no backups means that nothing in your business (or the clients) is actually worthwhile, is that true? Have you put consideration into how you would offer and manage backups in these scenarios?
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@DustinB3403 said in Resume:
If you were applying to be a CTO of a college for example, you'd submit a cover letter, but at this experience level and where we expect you to be applying too. I doubt you'd actually be looked down on for not submitting one.
Are you saying because a college CTO is one step above intern? Cover letters are for the lowest of positions, below the professional level (so college might qualify.)
But by the time you hit a full help desk tech, they are not something you would do. Certainly not for a senior position of any type.
