ManageEngine ServiceDesk no longer unlimited technicians
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https://www.manageengine.com/products/service-desk/free-it-help-desk-software.html
My license, since 2014, was for 10 techs. I renew it every year and select 10.
I have to renew now but there is no longer a spot to specify how many technicians. The file simply comes down with a limit of 5.
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That sounds shady.
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Looks like a ticket system migration is in your future.
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@aaronstuder said in ManageEngine ServiceDesk no longer unlimited technicians:
Looks like a ticket system migration is in your future.
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Have you reached out to ME sales about it yet?
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@DarienA said in ManageEngine ServiceDesk no longer unlimited technicians:
Have you reached out to ME sales about it yet?
Hit up @Vidya from Zoho / ManageEngine
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@DarienA said in ManageEngine ServiceDesk no longer unlimited technicians:
Have you reached out to ME sales about it yet?
Not yet... Thank you Monday....
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They just want more of your money!
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@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
They just want more of your money!
Which in this case is "any".
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@scottalanmiller said in ManageEngine ServiceDesk no longer unlimited technicians:
@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
They just want more of your money!
Which in this case is "any".
I don't understand - JB already pays them.
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@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
@scottalanmiller said in ManageEngine ServiceDesk no longer unlimited technicians:
@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
They just want more of your money!
Which in this case is "any".
I don't understand - JB already pays them.
For what?
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@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
@scottalanmiller said in ManageEngine ServiceDesk no longer unlimited technicians:
@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
They just want more of your money!
Which in this case is "any".
I don't understand - JB already pays them.
I don't because their Free used to be unlimited. Granted I only have 6 but still.
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@JaredBusch said in ManageEngine ServiceDesk no longer unlimited technicians:
@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
@scottalanmiller said in ManageEngine ServiceDesk no longer unlimited technicians:
@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
They just want more of your money!
Which in this case is "any".
I don't understand - JB already pays them.
I don't because their Free used to be unlimited. Granted I only have 6 but still.
oh - their free level required registration or some such shit?
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@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
@JaredBusch said in ManageEngine ServiceDesk no longer unlimited technicians:
@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
@scottalanmiller said in ManageEngine ServiceDesk no longer unlimited technicians:
@Dashrender said in ManageEngine ServiceDesk no longer unlimited technicians:
They just want more of your money!
Which in this case is "any".
I don't understand - JB already pays them.
I don't because their Free used to be unlimited. Granted I only have 6 but still.
oh - their free level required registration or some such shit?
Yeah, you had to send in for a license key every year.
Fully automated web page and simple.
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That's a common tactic. Make free customers keep thinking about the vendor and that they are getting something for free. VMware does that, too.
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@Reid-Cooper said in ManageEngine ServiceDesk no longer unlimited technicians:
That's a common tactic. Make free customers keep thinking about the vendor and that they are getting something for free. VMware does that, too.
This is really not a big thing to me either.
