Ars Technica Less Than Impressed with Surface Pro Serviceability
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Mostly attached together with glue, the Microsoft Surface Pro is so impossible to service that even replacing the SSD is not an option as it is soldered directly to the motherboard.
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@mlnews said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
Mostly attached together with glue, the Microsoft Surface Pro is so impossible to service that even replacing the SSD is not an option as it is soldered directly to the motherboard.
They aren't the only ones not impressed with the serviceability of the Surface Pro.
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The Surface Pro line I consider to be exactly like iPads, non upgradeable. The brand new Surface Laptop on the other hand, completely unforgivable in my mind. My super thin Lenovo Yoga Pro has upgradeable SSD and wireless.
What's weird is that I think MS thinks that total un-upgradeable stuff is somehow cool - a la Apple. psst.
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@Dashrender said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
The Surface Pro line I consider to be exactly like iPads, non upgradeable.
Maybe in that one way, but polar opposites in quality. Only works for iPad because they are so rock solid. Surface line is as far from that as broadly available gear gets.
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@Dashrender said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
What's weird is that I think MS thinks that total un-upgradeable stuff is somehow cool - a la Apple. psst.
All they care is that their fans will buy it anyway. That's how MS and Apple are alike here.
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@scottalanmiller said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Dashrender said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
What's weird is that I think MS thinks that total un-upgradeable stuff is somehow cool - a la Apple. psst.
All they care is that their fans will buy it anyway. That's how MS and Apple are alike here.
I consider myself a MS fan - but I don't buy this shit!
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These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
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@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
The issue here (I use both SurfacePro and iPads) that the Surface DOES go bad and quickly. I have an iPad that is now over 4 years old and have no issues with it other than I need to clean apps etc. off of it from time to time cause I filled it up.
Surface's on the other hand we see as much as a 50% fail rate after one year!
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At $1,400, I'd buy a decent gaming laptop for anything I wanted to do... That's the price tag on the Surface Laptops around here... And the one I've dealt with came with Windows 10S on it.
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@dafyre said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
At $1,400, I'd buy a decent gaming laptop for anything I wanted to do... That's the price tag on the Surface Laptops around here... And the one I've dealt with came with Windows 10S on it.
They all come with Windows 10 S - they also all come with a free upgrade to Windows 10 Pro until at least Nov 2017.
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@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
Want to? All the time. Get to? Never.
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@dafyre said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
At $1,400, I'd buy a decent gaming laptop for anything I wanted to do... That's the price tag on the Surface Laptops around here... And the one I've dealt with came with Windows 10S on it.
Way beyond decent. A good gamer is like $1,000 - $1,100.
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@Minion-Queen said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
The issue here (I use both SurfacePro and iPads) that the Surface DOES go bad and quickly. I have an iPad that is now over 4 years old and have no issues with it other than I need to clean apps etc. off of it from time to time cause I filled it up.
Surface's on the other hand we see as much as a 50% fail rate after one year!
And a fair number DOA!
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@scottalanmiller said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Minion-Queen said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
The issue here (I use both SurfacePro and iPads) that the Surface DOES go bad and quickly. I have an iPad that is now over 4 years old and have no issues with it other than I need to clean apps etc. off of it from time to time cause I filled it up.
Surface's on the other hand we see as much as a 50% fail rate after one year!
And a fair number DOA!
I would say ~10% of ours are DOA. It's crazy.
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@coliver said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@scottalanmiller said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Minion-Queen said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
The issue here (I use both SurfacePro and iPads) that the Surface DOES go bad and quickly. I have an iPad that is now over 4 years old and have no issues with it other than I need to clean apps etc. off of it from time to time cause I filled it up.
Surface's on the other hand we see as much as a 50% fail rate after one year!
And a fair number DOA!
I would say ~10% of ours are DOA. It's crazy.
.......
That's horrific!
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@coliver said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@scottalanmiller said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Minion-Queen said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
The issue here (I use both SurfacePro and iPads) that the Surface DOES go bad and quickly. I have an iPad that is now over 4 years old and have no issues with it other than I need to clean apps etc. off of it from time to time cause I filled it up.
Surface's on the other hand we see as much as a 50% fail rate after one year!
And a fair number DOA!
I would say ~10% of ours are DOA. It's crazy.
That's actually horrible.
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@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@coliver said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@scottalanmiller said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Minion-Queen said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
@Tim_G said in Ars Technica Less Than Impressed with Surface Pro Serviceability:
These things, like the iPad stuff, aren't built for serviceability. You buy it with what you want. And if the SSD goes out, you don't replace it. They deal with that. If you need more RAM, then you should have bought one with more RAM, or a different system altogether.
How often do you want to replace the SSD in your phone or iPad?
The issue here (I use both SurfacePro and iPads) that the Surface DOES go bad and quickly. I have an iPad that is now over 4 years old and have no issues with it other than I need to clean apps etc. off of it from time to time cause I filled it up.
Surface's on the other hand we see as much as a 50% fail rate after one year!
And a fair number DOA!
I would say ~10% of ours are DOA. It's crazy.
That's actually horrible.
That's what we see as well.
