Spiceworks doesn't seem any better in screen efficiency, i have to scroll every time just to see the ticket after clicking on one.
The support pipeline can be made smaller to recover some screen real estate. Also looks like the "This is a demo of Helpy" message is taking up a lot of space, which wont be in the actual deployments. Overall i think i like the layout better than spiceworks.
Unfortunately spiceworks is the only help desk that i have actual real world experience, i'm sure that are superior products out there that i just haven't been exposed to.