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    Dell Latitude e5440 issue with airplane mode

    Scheduled Pinned Locked Moved IT Discussion
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    • LakshmanaL
      Lakshmana @scottalanmiller
      last edited by

      @scottalanmiller The modem is detecting in the machine but unable to connect the same in the laptop.The modem is working fine in other machines.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Lakshmana
        last edited by

        @Lakshmana said:

        @scottalanmiller The modem is detecting in the machine but unable to connect the same in the laptop.The modem is working fine in other machines.

        is the machine and the laptop the same device here?

        LakshmanaL 1 Reply Last reply Reply Quote 0
        • LakshmanaL
          Lakshmana @scottalanmiller
          last edited by

          @scottalanmiller The Laptop is the device where the user is using.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Lakshmana
            last edited by

            @Lakshmana said:

            @scottalanmiller The Laptop is the device where the user is using.

            But you said that it was detecting in the machine. Is that the machine that is also the laptop? The question is, does the laptop detect the modem. Just yes or no.

            LakshmanaL 1 Reply Last reply Reply Quote 0
            • LakshmanaL
              Lakshmana @scottalanmiller
              last edited by

              @scottalanmiller Laptop detects the modem.The modem is also checked in the desktop which is working fine

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              • scottalanmillerS
                scottalanmiller
                last edited by

                Okay, if detected it will show up in the device manager. Any issues there? Exclamation point or anything? Is the driver loaded correctly?

                LakshmanaL 1 Reply Last reply Reply Quote 0
                • LakshmanaL
                  Lakshmana @scottalanmiller
                  last edited by

                  @scottalanmiller There is no exclamation mark present.I have tried the drivers from the Dell site for Airplane mode.But the airplane mode is grade out

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Where does airplane mode come from? Airplane mode has nothing to do with modems.

                    LakshmanaL 1 Reply Last reply Reply Quote 0
                    • LakshmanaL
                      Lakshmana @scottalanmiller
                      last edited by

                      @scottalanmiller Right but when i disconnect the LAN cable the laptop is in Airplane mode only

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Lakshmana
                        last edited by

                        @Lakshmana said:

                        @scottalanmiller Right but when i disconnect the LAN cable the laptop is in Airplane mode only

                        So the issue is the airplane mode, not the modem? The modem is a red herring, perhaps?

                        LakshmanaL 1 Reply Last reply Reply Quote 0
                        • LakshmanaL
                          Lakshmana @scottalanmiller
                          last edited by

                          @scottalanmiller What may be the solution for this issue?/

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                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Can you completely disable or remote airplane mode?

                            LakshmanaL 1 Reply Last reply Reply Quote 0
                            • LakshmanaL
                              Lakshmana @scottalanmiller
                              last edited by

                              @scottalanmiller I have tried by changing some regedit values but no use in it.
                              Whether any hardware issue ??

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Lakshmana
                                last edited by

                                @Lakshmana said:

                                @scottalanmiller I have tried by changing some regedit values but no use in it.
                                Whether any hardware issue ??

                                That's possible.

                                1 Reply Last reply Reply Quote 0
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