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    Dell Latitude e5440 issue with airplane mode

    Scheduled Pinned Locked Moved IT Discussion
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    • scottalanmillerS
      scottalanmiller @Lakshmana
      last edited by

      @Lakshmana said:

      @scottalanmiller The Laptop is the device where the user is using.

      But you said that it was detecting in the machine. Is that the machine that is also the laptop? The question is, does the laptop detect the modem. Just yes or no.

      LakshmanaL 1 Reply Last reply Reply Quote 0
      • LakshmanaL
        Lakshmana @scottalanmiller
        last edited by

        @scottalanmiller Laptop detects the modem.The modem is also checked in the desktop which is working fine

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Okay, if detected it will show up in the device manager. Any issues there? Exclamation point or anything? Is the driver loaded correctly?

          LakshmanaL 1 Reply Last reply Reply Quote 0
          • LakshmanaL
            Lakshmana @scottalanmiller
            last edited by

            @scottalanmiller There is no exclamation mark present.I have tried the drivers from the Dell site for Airplane mode.But the airplane mode is grade out

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            • scottalanmillerS
              scottalanmiller
              last edited by

              Where does airplane mode come from? Airplane mode has nothing to do with modems.

              LakshmanaL 1 Reply Last reply Reply Quote 0
              • LakshmanaL
                Lakshmana @scottalanmiller
                last edited by

                @scottalanmiller Right but when i disconnect the LAN cable the laptop is in Airplane mode only

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Lakshmana
                  last edited by

                  @Lakshmana said:

                  @scottalanmiller Right but when i disconnect the LAN cable the laptop is in Airplane mode only

                  So the issue is the airplane mode, not the modem? The modem is a red herring, perhaps?

                  LakshmanaL 1 Reply Last reply Reply Quote 0
                  • LakshmanaL
                    Lakshmana @scottalanmiller
                    last edited by

                    @scottalanmiller What may be the solution for this issue?/

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Can you completely disable or remote airplane mode?

                      LakshmanaL 1 Reply Last reply Reply Quote 0
                      • LakshmanaL
                        Lakshmana @scottalanmiller
                        last edited by

                        @scottalanmiller I have tried by changing some regedit values but no use in it.
                        Whether any hardware issue ??

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Lakshmana
                          last edited by

                          @Lakshmana said:

                          @scottalanmiller I have tried by changing some regedit values but no use in it.
                          Whether any hardware issue ??

                          That's possible.

                          1 Reply Last reply Reply Quote 0
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