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    System Administrator Job Description

    IT Careers
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    • scottalanmillerS
      scottalanmiller
      last edited by

      If you want to learn CRM basics and not a specific system, SugarCRM is very popular and is free and open source. You can install it on a Linux VM quite easily. Or you can install it to a system like A Small Orange with a single click. Getting access to a common CRM to play with it would be pretty easy. Then you can say that you have deployed it as well.

      I AVI-NetworkGuyA 2 Replies Last reply Reply Quote 0
      • I
        itsmeagain @scottalanmiller
        last edited by

        @scottalanmiller said:

        If you want to learn CRM basics and not a specific system, SugarCRM is very popular and is free and open source. You can install it on a Linux VM quite easily. Or you can install it to a system like A Small Orange with a single click. Getting access to a common CRM to play with it would be pretty easy. Then you can say that you have deployed it as well.

        Thank you, I will try this later when i get home.

        1 Reply Last reply Reply Quote 0
        • J
          Jason Banned
          last edited by

          We have our own inhouse CRM/ERP as well as Microsoft Great Plains.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Actually on a call to replace our CRM right now because MS CRM is not functioning well.

            1 Reply Last reply Reply Quote 0
            • C
              Carnival Boy
              last edited by

              Not functioning well how? I'm planning on rolling it out next Spring.

              1 Reply Last reply Reply Quote 0
              • Minion QueenM
                Minion Queen Banned
                last edited by Minion Queen

                We are having issues with the Outlook connectors (not crashing outlook every single time you load it), this is for the hosted version.

                1 Reply Last reply Reply Quote 0
                • I
                  itsmeagain
                  last edited by

                  I was reading here on
                  http://www.sugarcrm.com/download
                  There are two options, which one should choose?

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @itsmeagain
                    last edited by

                    @itsmeagain said:

                    I was reading here on
                    http://www.sugarcrm.com/download
                    There are two options, which one should choose?

                    If you have a place to deploy it the community edition would be the one.

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      itsmeagain @coliver
                      last edited by

                      @coliver said:

                      @itsmeagain said:

                      I was reading here on
                      http://www.sugarcrm.com/download
                      There are two options, which one should choose?

                      If you have a place to deploy it the community edition would be the one.

                      I don't have any place to deploy it. Probably just set up it on my Computer.

                      1 Reply Last reply Reply Quote 0
                      • I
                        itsmeagain
                        last edited by

                        Is https://www.atlassian.com/software/jira/
                        is another CRM Tool?
                        Would love to hear if what are the other CRM tools are you using in your environment.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          JIRA is not a CRM, it is a project management system for tracking software development.

                          1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            All Atlassian products are for software developers. They exclusively make development software.

                            1 Reply Last reply Reply Quote 1
                            • coliverC
                              coliver @itsmeagain
                              last edited by

                              @itsmeagain said:

                              Is https://www.atlassian.com/software/jira/
                              is another CRM Tool?
                              Would love to hear if what are the other CRM tools are you using in your environment.

                              Jira isn't a CRM. CRM stands for Customer Relationship Management. Jira is something that is used to track software development progress.

                              1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Popular CRM packages include: MS Dynamics CRM, Salesforce, Zoho CRM, SugarCRM, vTiger, SuiteCRM, etc.

                                1 Reply Last reply Reply Quote 1
                                • I
                                  itsmeagain
                                  last edited by

                                  Oh okay 😳 😕

                                  1 Reply Last reply Reply Quote 0
                                  • I
                                    itsmeagain
                                    last edited by

                                    How about Web portal operation (Share point)?
                                    Where should i start learning about this stuff?
                                    I read it last time @Ambarishrh is working with his share point farm.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      In all of these cases, best thing to do is get a book, fire up a VM and start playing. Sharepoint is huge to learn and takes a lot of time and effort.

                                      1 Reply Last reply Reply Quote 1
                                      • AVI-NetworkGuyA
                                        AVI-NetworkGuy @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        If you want to learn CRM basics and not a specific system, SugarCRM is very popular and is free and open source. You can install it on a Linux VM quite easily. Or you can install it to a system like A Small Orange with a single click. Getting access to a common CRM to play with it would be pretty easy. Then you can say that you have deployed it as well.

                                        Azure has an out of the box SugarCRM in the Web App gallery 🙂

                                        1 Reply Last reply Reply Quote 1
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