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    Solved difference between IP PBX and IP Centrex

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    • scottalanmillerS
      scottalanmiller @IT-ADMIN
      last edited by

      @IT-ADMIN said:

      so i have a question here, you said that you host the PBX and you have nothing to do with connecting it to the PSTN, so how it is connected to the PSTN, is the customer pay the telephone company to provide you with the POTS lines or ISDN line or your service is limited to connect the PBX to the PSTN via internet telephony (voip trunk)

      VoicePulse, voip.ms or any trunk provider that you want. Same as if you hosted on premises. Nothing changes when it goes hosted except you get support and it is in an enterprise datacenter.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        This is VoIP, you would never get POTS or ISDN.

        1 Reply Last reply Reply Quote 1
        • IT-ADMINI
          IT-ADMIN
          last edited by

          great i understand now
          thank you

          1 Reply Last reply Reply Quote 0
          • IT-ADMINI
            IT-ADMIN
            last edited by

            i know that you hate connecting the PBX via POTS or ISDN, lol
            you are all the time recommending using Voip Providers 😉

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @IT-ADMIN
              last edited by

              @IT-ADMIN said:

              i know that you hate connecting the PBX via POTS or ISDN, lol
              you are all the time recommending using Voip Providers 😉

              Well we are way past 2003. I recommend email over snail mail and telephones over screaming from tree tops.

              1 Reply Last reply Reply Quote 0
              • IT-ADMINI
                IT-ADMIN
                last edited by

                by the way, not all countries allow VOIP Providers, even the UAE (United Arab Emirat) the famous country in the middle east which has booming Dubai city, i had a conversation with @Ambarishrh who is working in UAE, he told me that they have the same problem, VOIP Providers are not allowed
                i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                scottalanmillerS 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  by the way, not all countries allow VOIP Providers, even the UAE (United Arab Emirat) the famous country in the middle east which has booming Dubai city, i had a conversation with @Ambarishrh who is working in UAE, he told me that they have the same problem, VOIP Providers are not allowed

                  Yup, it's a backwards part of the world, I'm afraid. Not much that you can do. VoIP is allowed unofficially, of course, it is used all of the time. They don't actually crack down on it like you imagine that they do. Is it officially allowed, maybe, maybe not. People rarely understand the technical terms or the laws so there is every possibility that it is allowed and just very misunderstood.

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                  • scottalanmillerS
                    scottalanmiller @IT-ADMIN
                    last edited by

                    @IT-ADMIN said:

                    i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                    I'm sure that they are. But remember that Office 365, Google Apps, most instant messaging platforms, WebEx, Join.me and others are all VoIP platforms too. Do you have any of those?

                    IT-ADMINI 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      It's sad when super poor countries like Nicaragua are so far and away more business friendly and technologically advanced. No issues with VoIP or anything else here. No legal restrictions on communications.

                      1 Reply Last reply Reply Quote 0
                      • IT-ADMINI
                        IT-ADMIN @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        @IT-ADMIN said:

                        i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                        I'm sure that they are. But remember that Office 365, Google Apps, most instant messaging platforms, WebEx, Join.me and others are all VoIP platforms too. Do you have any of those?

                        lol, of course i have,
                        but when it come to telephony, most businesses need local phone numbers not long strange numbers that the voip provider give, this is the limitation we have when it comes to telephony,

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @IT-ADMIN
                          last edited by

                          @IT-ADMIN said:

                          @scottalanmiller said:

                          @IT-ADMIN said:

                          i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                          I'm sure that they are. But remember that Office 365, Google Apps, most instant messaging platforms, WebEx, Join.me and others are all VoIP platforms too. Do you have any of those?

                          lol, of course i have,
                          but when it come to telephony, most businesses need local phone numbers not long strange numbers that the voip provider give, this is the limitation we have when it comes to telephony,

                          Those are all telephony platforms. Your limitations are that local numbers are owned by the government and has nothing to do with VoIP. You are mixing concepts. You are not limited from having VoIP. You are only restricted from getting local numbers from enterprise, modern carriers. Those might have similar effects but are not at all the same problem.

                          You can get VoIP no problem. Tons of businesses even in the US don't use local numbers that often. Sure they "all" have them, but their use is declining. If businesses were in such a country and using local numbers guaranteed that you were using old, backwards technology it seems that competent companies would look for alternatives and business partners that do alternatives quickly.

                          IT-ADMINI 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            I realize the complications caused by not being able to get "government recognized local numbers." But like many things, what "is local" is only valuable because all of the companies that you do business with make it valuable. If the companies wanted to they could stop recognizing what the government forces them to use as "local" or even as "competent" and move on. There is a business-class solution there that people are ignoring for whatever reason. Laziness, cluelessness, lack of caring, whatever.

                            Just because you lack democracy politically does not mean that you do not have it financially. The issue that you have blocking VoIP as a solution is caused by a "group think" mentality in the businesses, not strictly by the government.

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                            • IT-ADMINI
                              IT-ADMIN @scottalanmiller
                              last edited by

                              @scottalanmiller yeah you can use VOIP even freely like skype, viber..... but VOIP without local number doesn't make any sense at least in our local culture, no one will call you business phone number if it is strange, i mean it is useless, so VOIP without the ability to get local numbers is like nothing

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @IT-ADMIN
                                last edited by

                                @IT-ADMIN said:

                                @scottalanmiller yeah you can use VOIP even freely like skype, viber..... but VOIP without local number doesn't make any sense at least in our local culture, no one will call you business phone number if it is strange, i mean it is useless, so VOIP without the ability to get local numbers is like nothing

                                That's the decision of the local culture, though, and completely different than restricting VoIP. It is a decision that every person behaving that way makes to empower the government monopoly. I realize that culture is what culture is, but it is very important that the government is simply taking advantage of a power that the people are willfully and voluntarily handing to them every day. At any moment the people could simply wake up, realize how ridiculous they are being and be free of those costs and problems overnight.

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                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  In much of the world, especially the developed world, the idea of "local numbers" is rapidly fading. Even in the US where those feelings were strong people struggle to even know what people mean by local numbers anymore. And the US did not have the kinds of problems that Qatar has.

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                                  • IT-ADMINI
                                    IT-ADMIN
                                    last edited by

                                    yeah i see what you mean, we are the ones who created this limitation for ourselves, and the winner is the ISP 😉
                                    actually it is very hard to change this idea from the peoples mind

                                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @IT-ADMIN
                                      last edited by

                                      @IT-ADMIN said:

                                      yeah i see what you mean, we are the ones who created this limitation for ourselves, and the winner is the ISP 😉
                                      actually it is very hard to change this idea from the peoples mind

                                      Correct, the people and the businesses have allowed their "rights", in a way, to be eroded away by being lazy. Or by having bizarre prejudice based on a phone number. People everywhere are very easily manipulated in these ways, it is not unique to being there, but it does show just how incredibly easily it can happen and how impactful something that seems really small can be.

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                                      • DashrenderD
                                        Dashrender
                                        last edited by

                                        It's not as simple as all that though.

                                        Let's say that his office decided to change to another countries phone number, That more than likely means that all of their customers will have to make long distance calls to call them. Unless their wireless carriers are like US ones where calling between states is no longer considered long distance (yet most home service still considers it long distance) most people would be charged for calling them. This can be a huge blow to business.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          It's not as simple as all that though.

                                          Let's say that his office decided to change to another countries phone number, That more than likely means that all of their customers will have to make long distance calls to call them. Unless their wireless carriers are like US ones where calling between states is no longer considered long distance (yet most home service still considers it long distance) most people would be charged for calling them. This can be a huge blow to business.

                                          That's a risk, of course, but only if they go to another country's phone numbers. There are two good choices here:

                                          1. Everyone agree to use a country that is large, near and practical. That might be India, Egypt or Turkey. I'm not sure which country has the scale, infrastructure and good laws to make this make the most sense. Then just use those numbers and everything works just fine.
                                          2. Drop the PSTN completely and leapfrog the rest of the world. Go to Skype and leave the rest of us in the technology dust.
                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            1. Drop the PSTN completely and leapfrog the rest of the world. Go to Skype and leave the rest of us in the technology dust.

                                            how would that work? Skype? really?

                                            coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
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