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    Zoho ManageEngine ServiceDesk Plus is Now Free!

    Scheduled Pinned Locked Moved IT Discussion
    zohomanageengineservice desk plushelpdesksaas
    126 Posts 22 Posters 40.5k Views
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    • IRJI
      IRJ
      last edited by

      I wish they made their AD Manager free 😞 I really like it.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @thanksajdotcom
        last edited by

        @ajstringham they still feel the app is the product.

        thanksajdotcomT 1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom @scottalanmiller
          last edited by

          @scottalanmiller Who does? If it's anyone it's the exec team. I can guarantee the sales team knows it ain't. The CMs know it ain't. Anyone working IT there knows it ain't.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            IT team? You mean one guy?

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom @scottalanmiller
              last edited by

              @scottalanmiller Yea...poor Kris...

              1 Reply Last reply Reply Quote 0
              • thanksajdotcomT
                thanksajdotcom
                last edited by

                @scottalanmiller Doesn't change the point of my post though. Only people who might be clinging to legacy thinking as far as the company are founding/early members.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @scottalanmiller
                  last edited by

                  Well, we already have our ServiceDesk Plus demo up and running on Rackspace!

                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @scottalanmiller
                    last edited by

                    @scottalanmiller when'd you do that? Just now?!

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @thanksajdotcom
                      last edited by

                      @ajstringham said:

                      @scottalanmiller when'd you do that? Just now?!

                      Yes. Details are up in Yammer.

                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @scottalanmiller
                        last edited by

                        @scottalanmiller Okey dokey.

                        1 Reply Last reply Reply Quote 0
                        • C
                          ChristopherO
                          last edited by

                          I'm playing with the SaaS model this morning. Love what I'm seeing so far, but trying to import my AD users isn't going well. The provisioning app refuses to bind - tells me I have the wrong username or password...but the same combinations work fine in LDP.exe 😕

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Is the SaaS model free too?

                            1 Reply Last reply Reply Quote 0
                            • PSX_DefectorP
                              PSX_Defector
                              last edited by

                              Eh, doesn't matter for us. We have two custom created ticketing systems along with Remedy and one we finally phased out a year ago. We are supposed to be folding in all the others into our one single product, but that's gonna be way down the road.

                              Although it might be good to have it under my belt when it comes around to looking for jobs. Also doesn't hurt that one of our customer's uses it for their service.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                It runs on JBoss which is interesting.

                                1 Reply Last reply Reply Quote 0
                                • PSX_DefectorP
                                  PSX_Defector
                                  last edited by

                                  Assuming MySQL is driving the DB?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @PSX_Defector
                                    last edited by

                                    @PSX_Defector said:

                                    Assuming MySQL is driving the DB?

                                    PostgreSQL by default. MS SQL Server as an option.

                                    1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User
                                      last edited by

                                      Anyone seen anything about the MSP version yet?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @A Former User
                                        last edited by

                                        @Aaron-Studer said:

                                        Anyone seen anything about the MSP version yet?

                                        Nope.

                                        1 Reply Last reply Reply Quote 0
                                        • C
                                          ChristopherO
                                          last edited by

                                          I "bought" 10 tech licenses for the SaaS model for $0.00, so it looks like it to me. I starts out in a trial mode, but go to buy licenses and the standard price is 0.

                                          ? scottalanmillerS 3 Replies Last reply Reply Quote 0
                                          • ?
                                            A Former User @ChristopherO
                                            last edited by

                                            @ChristopherO Really? Wow..... Going to try that now.....

                                            1 Reply Last reply Reply Quote 0
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