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    Exploring VitalPBX

    IT Discussion
    voip pbx vitalpbx asterisk sip telephony
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    • JaredBuschJ
      JaredBusch @Dashrender
      last edited by

      @Dashrender said in Exploring VitalPBX:

      @WLS-ITGuy said in Exploring VitalPBX:

      Rather than create a new thread, would I be correct that any hardware that works in FreePBX also works in VitalPBX?

      I have a Sangoma wanpipe card that connects into our PRI and before I break things and move to VitalPBX I'd like to know for sure that it works.

      Curious why you're switching?

      Having hardware from Sangoma does not imply switching from FreePBX. Sangoma has made hardware for years and years before buying FreePBX from Schmooze.

      1 Reply Last reply Reply Quote 0
      • WLS-ITGuyW
        WLS-ITGuy @Dashrender
        last edited by

        @Dashrender said in Exploring VitalPBX:

        @WLS-ITGuy said in Exploring VitalPBX:

        Rather than create a new thread, would I be correct that any hardware that works in FreePBX also works in VitalPBX?

        I have a Sangoma wanpipe card that connects into our PRI and before I break things and move to VitalPBX I'd like to know for sure that it works.

        Curious why you're switching?

        Not 100% on switching but would like to test. Before I tested it all and possibly found I liked it better I wanted to make sure the hardware I was using worked.

        1 Reply Last reply Reply Quote 0
        • A
          andrewbyrd70
          last edited by

          Here is my experience with Vitalpbx

          I have used FREEPBX for years - minor resolveable issues.

          Vitalpbx installs fast, has a clean looking GUI, has a great back up option
          But all this is pointless if your PJSIP extensions won't register with hard devices such as a common Yealink T29g or a Cisco SPA 525 G2. It shows a "green" registration on the phone itself, but is not really registered. The logs indicate a problem

          I sent those logs to Migues with Vitalpbx. They can't figure it out. I wasted too much time trying to get it to work so I abandoned it for now. I am sure somewhere down the road they will figure it out.

          In the meantime, there auto provisioning does NOT support PJSIP. Unreal! A technology like PJSIP which is quickly replacing chansip should have been first priority. They keep saying next release.
          But that is pointless anyway if you can easily register a pjsip extension.

          My advice to those starting up or even advanced users - stick with Freepbx or even Fusionpbx (based on Freeswitch). These platforms are much more stable, reliable, dependable and have really developed pjsip as part of their infrastructure.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @andrewbyrd70
            last edited by JaredBusch

            @andrewbyrd70 said in Exploring VitalPBX:

            In the meantime, there auto provisioning does NOT support PJSIP. Unreal! A technology like PJSIP which is quickly replacing chansip should have been first priority. They keep saying next release.

            Not quickly replacing. Replaced years ago. The fault here lies with VitalPBX. It is one of the main reasons, after the closed source crappiness, that I refuse to use it yet.

            CCWTechC 1 Reply Last reply Reply Quote 0
            • CCWTechC
              CCWTech @JaredBusch
              last edited by

              I have been told that this is in progress ETA end of the month (hopefully) if not end of Sept.

              scottalanmillerS 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @CCWTech
                last edited by

                @CCWTech said in Exploring VitalPBX:

                I have been told that this is in progress ETA end of the month (hopefully) if not end of Sept.

                Fingers crossed, it's a big deal.

                1 Reply Last reply Reply Quote 1
                • A
                  andrewbyrd70
                  last edited by

                  I tried 2 days ago to spin up a server with Vitalpbx. I am using PJSIP extensions. I should be able to call ext to ext with no sip trunks. The "green" lights on the Yealink T29g show green. BUT - when I look at the logs, it says it can not establish a route for PJSIP. I made sure that I was using port 5062 - no success

                  Miguel at Vital suggested I not use any special characters in my passwords even though their own documentation says to use special charactors. I tried that. No success.

                  I spend too many hours trying to get it to work.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @andrewbyrd70
                    last edited by

                    @andrewbyrd70 said in Exploring VitalPBX:

                    I tried 2 days ago to spin up a server with Vitalpbx. I am using PJSIP extensions. I should be able to call ext to ext with no sip trunks. The "green" lights on the Yealink T29g show green. BUT - when I look at the logs, it says it can not establish a route for PJSIP. I made sure that I was using port 5062 - no success

                    Miguel at Vital suggested I not use any special characters in my passwords even though their own documentation says to use special charactors. I tried that. No success.

                    I spend too many hours trying to get it to work.

                    not sure where we have a T29G, but we have several series of Yealinks and no issues with PJSIP on VitalPBX.

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by JaredBusch

                      That is a really old phone, but should work just fine. Are you sure everything was setup correctly within VitalPBX?

                      Devices do not know anything about the channel driver used by the server.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • A
                        andrewbyrd70
                        last edited by andrewbyrd70

                        Yes, I am - I went to the extensions tab, created new ext 1001, selected PJSIP, , saved, and my key turned green. If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext

                        The logs when I tried to dial ext to ext or inbound said, "could not create pjsip route . . . )

                        I compare it to Freepbx - I can register pjsip extensions with Cisco SPA525g2 and with Yealinks (any model) without issue.

                        On the phone side (yealink T29G) I enabled the account, typed in the IP address, changed default port of 5060 to port 5062, hit confirm

                        I loaded Vital from ISO once, and then tried reinstalling with the Centos script from Github. One thing I noticed was with ISO, I had some network settings pre-installed and populating. With the script it said that the network was not installed.

                        scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @JaredBusch
                          last edited by

                          @JaredBusch said in Exploring VitalPBX:

                          That is a really old phone, but should work just fine. Are you sure everything was setup correctly within VitalPBX?

                          Newer than mine, I have the T38G. LOL

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @andrewbyrd70
                            last edited by

                            @andrewbyrd70 said in Exploring VitalPBX:

                            If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext

                            That tells you that the extension is registered and working and that PJSIP or the phone connection cannot be the problem. That's a real issue, but nothing like you are picturing that it is.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @andrewbyrd70
                              last edited by

                              @andrewbyrd70 said in Exploring VitalPBX:

                              On the phone side (yealink T29G) I enabled the account, typed in the IP address, changed default port of 5060 to port 5062, hit confirm

                              It definitely worked since you were able to make calls.

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                              • A
                                andrewbyrd70
                                last edited by

                                That is true. But ext to ext would go straight to the extensions VM

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @andrewbyrd70
                                  last edited by

                                  @andrewbyrd70 said in Exploring VitalPBX:

                                  That is true. But ext to ext would go straight to the extensions VM

                                  Sure. But since the extension is known to be working, we know for certain that the issue is in the ext to ext routing and can't be with PJSIP or the extension itself.

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    andrewbyrd70
                                    last edited by

                                    Something to note:

                                    I went to the Vitalpbx GUI - PBX - Extension Status

                                    1001 - showed unavailable
                                    1002 - showed unavailable

                                    yet, they both could make outbound calls - Just could not receive calls nor call ext to ext

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @andrewbyrd70
                                      last edited by

                                      @andrewbyrd70 said in Exploring VitalPBX:

                                      yet, they both could make outbound calls - Just could not receive calls nor call ext to ext

                                      Routing issue

                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        andrewbyrd70
                                        last edited by

                                        When I explained this to support at Vitalpbx (Miguel) he told me:

                                        1. Change your password on your extensions ???????? I did it anyway to no avail

                                        2. Said to change my qualify settings on the sip devices ??????

                                        My confidence level in his knowledge of this issue lowered with each response.

                                        scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @andrewbyrd70
                                          last edited by

                                          @andrewbyrd70 said in Exploring VitalPBX:

                                          When I explained this to support at Vitalpbx (Miguel) he told me:

                                          1. Change your password on your extensions ???????? I did it anyway to no avail

                                          2. Said to change my qualify settings on the sip devices ??????

                                          My confidence level in his knowledge of this issue lowered with each response.

                                          Well, if you want to have zero confidence, talk to the FreePBX creator. Literally the second most incompetence IT person I've ever spoken to (after the famous VCR "programmer" guy.)

                                          When you spoke to Miguel, did you tell him that the extensions were not registering, or did he know that they were working and try that anyway?

                                          A 1 Reply Last reply Reply Quote 1
                                          • A
                                            andrewbyrd70 @scottalanmiller
                                            last edited by

                                            This post is deleted!
                                            scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
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