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    Did Zoho Just Increase Prices by 50%

    Scheduled Pinned Locked Moved IT Discussion
    zohozoho email
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    • RomoR
      Romo
      last edited by

      I think they did, the free plan was also for 25 users and now it back to only 5.
      0_1534804196492_6d947567-bb06-4fe6-b419-a827d15f3c1e-image.png

      stacksofplatesS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.

        travisdh1T stacksofplatesS 2 Replies Last reply Reply Quote 0
        • RomoR
          Romo
          last edited by

          Yes, the phone thing is such a pain.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • travisdh1T
            travisdh1 @scottalanmiller
            last edited by

            @scottalanmiller said in Did Zoho Just Increase Prices by 50%:

            And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.

            Another example of piss poor planning with predictable results.

            Can we shorten that to PPP=PR? 🤔 Probably shouldn't, but it's too late now.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Romo
              last edited by

              @romo said in Did Zoho Just Increase Prices by 50%:

              Yes, the phone thing is such a pain.

              Show stopper here, but that's okay, saw the pricing and don't care anymore.

              1 Reply Last reply Reply Quote 0
              • RomoR
                Romo
                last edited by

                Still at $3, they are cheaper than the rest on the cheapest plan.

                • Amazon Workmail is $4/month

                • G Suite is $50/year ($4.16)

                • Office 365 -Exchange Online $4/month (annual commitment)

                • Zoho Mail $3 ( annual commitment)

                JaredBuschJ A 2 Replies Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Romo
                  last edited by

                  @romo said in Did Zoho Just Increase Prices by 50%:

                  Still at $3, they are cheaper than the rest on the cheapest plan.

                  • Amazon Workmail is $4/month

                  • G Suite is $50/year ($4.16)

                  • Office 365 -Exchange Online $4/month (annual commitment)

                  • Zoho Mail $3 ( annual commitment)

                  That cost is web access or their app only.

                  RomoR stacksofplatesS 2 Replies Last reply Reply Quote 0
                  • RomoR
                    Romo @JaredBusch
                    last edited by

                    @jaredbusch Really? Don't they offer IMAP access?

                    dbeatoD 1 Reply Last reply Reply Quote 0
                    • A
                      Alex Sage @Romo
                      last edited by Alex Sage

                      @romo Don't forget Rackspace Mail @ $1/user/month

                      https://www.rackspace.com/email-hosting/webmail

                      1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @Romo
                        last edited by

                        @romo said in Did Zoho Just Increase Prices by 50%:

                        @jaredbusch Really? Don't they offer IMAP access?

                        IMAP Access is not free, see below:
                        https://www.zoho.com/mail/help/adminconsole/subscription.html#alink0
                        https://www.zoho.com/mail/help/imap-access.html#EnableIMAP

                        RomoR 1 Reply Last reply Reply Quote 0
                        • RomoR
                          Romo @dbeato
                          last edited by

                          @dbeato that's true, hadn't seen that before. Well they changed that as well, older free accounts did have access to IMAP.

                          stacksofplatesS 1 Reply Last reply Reply Quote 0
                          • stacksofplatesS
                            stacksofplates @scottalanmiller
                            last edited by

                            @scottalanmiller said in Did Zoho Just Increase Prices by 50%:

                            And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.

                            I don't have that issue. I use the app for 2FA.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • stacksofplatesS
                              stacksofplates @Romo
                              last edited by

                              @romo said in Did Zoho Just Increase Prices by 50%:

                              @dbeato that's true, hadn't seen that before. Well they changed that as well, older free accounts did have access to IMAP.

                              It didn't used to be that way. I have some from free domains before that became a rule, so I have activesync and IMAP abilities.

                              dbeatoD 1 Reply Last reply Reply Quote 0
                              • dbeatoD
                                dbeato @stacksofplates
                                last edited by

                                @stacksofplates said in Did Zoho Just Increase Prices by 50%:

                                @romo said in Did Zoho Just Increase Prices by 50%:

                                @dbeato that's true, hadn't seen that before. Well they changed that as well, older free accounts did have access to IMAP.

                                It didn't used to be that way. I have some from free domains before that became a rule, so I have activesync and IMAP abilities.

                                Correct, the second link shows the new accounts as being affected.

                                1 Reply Last reply Reply Quote 0
                                • stacksofplatesS
                                  stacksofplates @JaredBusch
                                  last edited by

                                  @jaredbusch said in Did Zoho Just Increase Prices by 50%:

                                  @romo said in Did Zoho Just Increase Prices by 50%:

                                  Still at $3, they are cheaper than the rest on the cheapest plan.

                                  • Amazon Workmail is $4/month

                                  • G Suite is $50/year ($4.16)

                                  • Office 365 -Exchange Online $4/month (annual commitment)

                                  • Zoho Mail $3 ( annual commitment)

                                  That cost is web access or their app only.

                                  The docs are worth it if you need over 5 users. I think their docs are the best out of the others.

                                  1 Reply Last reply Reply Quote 0
                                  • stacksofplatesS
                                    stacksofplates @Romo
                                    last edited by

                                    @romo said in Did Zoho Just Increase Prices by 50%:

                                    I think they did, the free plan was also for 25 users and now it back to only 5.
                                    0_1534804196492_6d947567-bb06-4fe6-b419-a827d15f3c1e-image.png

                                    In all honesty 25 is a lot of free users. That's a lot of free data storage. I have a feeling they are growing a lot and this is the result of that.

                                    JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @stacksofplates
                                      last edited by

                                      @stacksofplates Yeah, it used to be 5 then 10. The jump to 25 was unexpected, but they also limited it to web and app at that time.

                                      Not surprised they are rolling back down to 5.

                                      1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @stacksofplates
                                        last edited by

                                        @stacksofplates said in Did Zoho Just Increase Prices by 50%:

                                        @romo said in Did Zoho Just Increase Prices by 50%:

                                        I think they did, the free plan was also for 25 users and now it back to only 5.
                                        0_1534804196492_6d947567-bb06-4fe6-b419-a827d15f3c1e-image.png

                                        In all honesty 25 is a lot of free users. That's a lot of free data storage. I have a feeling they are growing a lot and this is the result of that.

                                        I spoke to support and they seemed pretty small. Support call went to the wrong team. Support for mail was a single guy who had to "call me back", but never did.

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @stacksofplates
                                          last edited by

                                          @stacksofplates said in Did Zoho Just Increase Prices by 50%:

                                          @scottalanmiller said in Did Zoho Just Increase Prices by 50%:

                                          And they have all kinds of issues with accounts because they have some broken 2FA process. Loads of people can't get working accounts because you have to have a unique mobile number for everything and if someone else uses it, you can't.

                                          I don't have that issue. I use the app for 2FA.

                                          Try making an account for a customer, requires a NEW mobile number for every account. Then close an old one, you never get your number back.

                                          1 Reply Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            And it looks like pricing was updated.

                                            https://www.zoho.com/workplace/pricing.html?src=zmail
                                            9104c475-e944-4184-917a-d3992fc4979b-image.png

                                            scottalanmillerS 1 Reply Last reply Reply Quote 2
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