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    O365 Email search for Attorney -

    Scheduled Pinned Locked Moved IT Discussion
    o365exchange onlineexchangeoutlookpstexportlegalattorneylitigationinvestigation
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    • Mike DavisM
      Mike Davis
      last edited by

      Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

      gjacobseG 1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse @coliver
        last edited by

        @coliver said in O365 Email search for Attorney -:

        What are you using? The Security and Compliance Center is the best way to go about this. Search by keyword or subject name and it will export it as a pst file. We've had to do it a few times and it works without an issue every time.

        Yes,.. That is where I am at;

        Security and Compliance / Search & investigation / Content Search.

        1 Reply Last reply Reply Quote 0
        • gjacobseG
          gjacobse @Mike Davis
          last edited by

          @mike-davis said in O365 Email search for Attorney -:

          Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

          No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

          scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
          • gjacobseG
            gjacobse
            last edited by

            I think the issue may be with how I did the initial export. I've recompiled it using this:

            0_1508770041527_2017-10-23 10_10_56-Export search results - Internet Explorer.png

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @gjacobse
              last edited by

              @gjacobse said in O365 Email search for Attorney -:

              @mike-davis said in O365 Email search for Attorney -:

              Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

              No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

              Why would an office being large dictate the use of Outlook?

              1 Reply Last reply Reply Quote 0
              • coliverC
                coliver @gjacobse
                last edited by

                @gjacobse said in O365 Email search for Attorney -:

                @mike-davis said in O365 Email search for Attorney -:

                Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                gjacobseG 1 Reply Last reply Reply Quote 0
                • gjacobseG
                  gjacobse @coliver
                  last edited by

                  @coliver said in O365 Email search for Attorney -:

                  @gjacobse said in O365 Email search for Attorney -:

                  @mike-davis said in O365 Email search for Attorney -:

                  Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                  No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                  That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                  I don't use Outlook any longer either.. but I see it as a Business Use case here....

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @gjacobse
                    last edited by

                    @gjacobse said in O365 Email search for Attorney -:

                    @coliver said in O365 Email search for Attorney -:

                    @gjacobse said in O365 Email search for Attorney -:

                    @mike-davis said in O365 Email search for Attorney -:

                    Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                    No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                    That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                    I don't use Outlook any longer either.. but I see it as a Business Use case here....

                    What's the use case?

                    gjacobseG 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @scottalanmiller
                      last edited by

                      @scottalanmiller said in O365 Email search for Attorney -:

                      @gjacobse said in O365 Email search for Attorney -:

                      @coliver said in O365 Email search for Attorney -:

                      @gjacobse said in O365 Email search for Attorney -:

                      @mike-davis said in O365 Email search for Attorney -:

                      Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                      No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                      That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                      I don't use Outlook any longer either.. but I see it as a Business Use case here....

                      What's the use case?

                      Working with a client's data.

                      I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @gjacobse
                        last edited by

                        @gjacobse said in O365 Email search for Attorney -:

                        @scottalanmiller said in O365 Email search for Attorney -:

                        @gjacobse said in O365 Email search for Attorney -:

                        @coliver said in O365 Email search for Attorney -:

                        @gjacobse said in O365 Email search for Attorney -:

                        @mike-davis said in O365 Email search for Attorney -:

                        Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                        No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                        That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                        I don't use Outlook any longer either.. but I see it as a Business Use case here....

                        What's the use case?

                        Working with a client's data.

                        I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                        I don't understand any of this.

                        gjacobseG 1 Reply Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse @scottalanmiller
                          last edited by

                          @scottalanmiller said in O365 Email search for Attorney -:

                          @gjacobse said in O365 Email search for Attorney -:

                          @scottalanmiller said in O365 Email search for Attorney -:

                          @gjacobse said in O365 Email search for Attorney -:

                          @coliver said in O365 Email search for Attorney -:

                          @gjacobse said in O365 Email search for Attorney -:

                          @mike-davis said in O365 Email search for Attorney -:

                          Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                          No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                          That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                          I don't use Outlook any longer either.. but I see it as a Business Use case here....

                          What's the use case?

                          Working with a client's data.

                          I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                          I don't understand any of this.

                          Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                          scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @gjacobse
                            last edited by

                            @gjacobse said in O365 Email search for Attorney -:

                            @scottalanmiller said in O365 Email search for Attorney -:

                            @gjacobse said in O365 Email search for Attorney -:

                            @scottalanmiller said in O365 Email search for Attorney -:

                            @gjacobse said in O365 Email search for Attorney -:

                            @coliver said in O365 Email search for Attorney -:

                            @gjacobse said in O365 Email search for Attorney -:

                            @mike-davis said in O365 Email search for Attorney -:

                            Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                            No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                            That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                            I don't use Outlook any longer either.. but I see it as a Business Use case here....

                            What's the use case?

                            Working with a client's data.

                            I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                            I don't understand any of this.

                            Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                            Again, no idea what you are talking about.

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @gjacobse
                              last edited by

                              @gjacobse said in O365 Email search for Attorney -:

                              @scottalanmiller said in O365 Email search for Attorney -:

                              @gjacobse said in O365 Email search for Attorney -:

                              @scottalanmiller said in O365 Email search for Attorney -:

                              @gjacobse said in O365 Email search for Attorney -:

                              @coliver said in O365 Email search for Attorney -:

                              @gjacobse said in O365 Email search for Attorney -:

                              @mike-davis said in O365 Email search for Attorney -:

                              Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                              No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                              That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                              I don't use Outlook any longer either.. but I see it as a Business Use case here....

                              What's the use case?

                              Working with a client's data.

                              I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                              I don't understand any of this.

                              Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                              Why would clients be bringing you data in PST form?

                              JaredBuschJ 1 Reply Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch @Dashrender
                                last edited by

                                @dashrender said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @scottalanmiller said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @scottalanmiller said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @coliver said in O365 Email search for Attorney -:

                                @gjacobse said in O365 Email search for Attorney -:

                                @mike-davis said in O365 Email search for Attorney -:

                                Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                What's the use case?

                                Working with a client's data.

                                I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                I don't understand any of this.

                                Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                Why would clients be bringing you data in PST form?

                                In this case, because that is how Microsoft exports it.

                                gjacobseG scottalanmillerS 2 Replies Last reply Reply Quote 1
                                • gjacobseG
                                  gjacobse @JaredBusch
                                  last edited by

                                  @jaredbusch said in O365 Email search for Attorney -:

                                  @dashrender said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @scottalanmiller said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @scottalanmiller said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @coliver said in O365 Email search for Attorney -:

                                  @gjacobse said in O365 Email search for Attorney -:

                                  @mike-davis said in O365 Email search for Attorney -:

                                  Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                  No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                  That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                  I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                  What's the use case?

                                  Working with a client's data.

                                  I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                  I don't understand any of this.

                                  Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                  Why would clients be bringing you data in PST form?

                                  In this case, because that is how Microsoft exports it.

                                  At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                                  Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                                  DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @gjacobse
                                    last edited by

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @jaredbusch said in O365 Email search for Attorney -:

                                    @dashrender said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @scottalanmiller said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @scottalanmiller said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @coliver said in O365 Email search for Attorney -:

                                    @gjacobse said in O365 Email search for Attorney -:

                                    @mike-davis said in O365 Email search for Attorney -:

                                    Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                    No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                    That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                    I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                    What's the use case?

                                    Working with a client's data.

                                    I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                    I don't understand any of this.

                                    Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                    Why would clients be bringing you data in PST form?

                                    In this case, because that is how Microsoft exports it.

                                    At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                                    Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                                    Sure, so this is a single instance. So there might be a need for one or two people to have full outlook for this reason. But not a general expectation that Outlook will be in a large business.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @JaredBusch
                                      last edited by

                                      @jaredbusch said in O365 Email search for Attorney -:

                                      @dashrender said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @scottalanmiller said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @scottalanmiller said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @coliver said in O365 Email search for Attorney -:

                                      @gjacobse said in O365 Email search for Attorney -:

                                      @mike-davis said in O365 Email search for Attorney -:

                                      Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                      No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                      That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                      I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                      What's the use case?

                                      Working with a client's data.

                                      I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                      I don't understand any of this.

                                      Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                      Why would clients be bringing you data in PST form?

                                      In this case, because that is how Microsoft exports it.

                                      But why is a PST being sent to an attorney, rather than to IT or whoever is doing the searches?

                                      gjacobseG 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @gjacobse
                                        last edited by

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @jaredbusch said in O365 Email search for Attorney -:

                                        @dashrender said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @scottalanmiller said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @scottalanmiller said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @coliver said in O365 Email search for Attorney -:

                                        @gjacobse said in O365 Email search for Attorney -:

                                        @mike-davis said in O365 Email search for Attorney -:

                                        Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                        No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                        That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                        I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                        What's the use case?

                                        Working with a client's data.

                                        I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                        I don't understand any of this.

                                        Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                        Why would clients be bringing you data in PST form?

                                        In this case, because that is how Microsoft exports it.

                                        At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                                        Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                                        I still don't understand. Why is an attorney getting any of this?

                                        gjacobseG 1 Reply Last reply Reply Quote 0
                                        • gjacobseG
                                          gjacobse @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in O365 Email search for Attorney -:

                                          @jaredbusch said in O365 Email search for Attorney -:

                                          @dashrender said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @scottalanmiller said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @scottalanmiller said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @coliver said in O365 Email search for Attorney -:

                                          @gjacobse said in O365 Email search for Attorney -:

                                          @mike-davis said in O365 Email search for Attorney -:

                                          Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                          No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                          That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                          I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                          What's the use case?

                                          Working with a client's data.

                                          I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                          I don't understand any of this.

                                          Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                          Why would clients be bringing you data in PST form?

                                          In this case, because that is how Microsoft exports it.

                                          But why is a PST being sent to an attorney, rather than to IT or whoever is doing the searches?

                                          We are IT, We are the person doing the searches. It's being sent to the Company Owners - who is then forwarding them to the Attorney because of litigation.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • gjacobseG
                                            gjacobse @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @jaredbusch said in O365 Email search for Attorney -:

                                            @dashrender said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @scottalanmiller said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @scottalanmiller said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @coliver said in O365 Email search for Attorney -:

                                            @gjacobse said in O365 Email search for Attorney -:

                                            @mike-davis said in O365 Email search for Attorney -:

                                            Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?

                                            No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...

                                            That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.

                                            I don't use Outlook any longer either.. but I see it as a Business Use case here....

                                            What's the use case?

                                            Working with a client's data.

                                            I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....

                                            I don't understand any of this.

                                            Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.

                                            Why would clients be bringing you data in PST form?

                                            In this case, because that is how Microsoft exports it.

                                            At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..

                                            Give them the PST file,.. or you PRINT OUT on paper. Which is it?

                                            I still don't understand. Why is an attorney getting any of this?

                                            An attorney would normally get this sort of thing for a Civil or other pending court case.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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