O365 Email search for Attorney -
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It seems that I need to recompile a O365 email litigation search for a client who's attorney can't seemingly open the included PST file.
I've done this in the past, and I'm just learning that it too seemingly wasn't helpful. So I wonder if I have managed to follow a process (twice now) to export emails for a keyword search incorrectly.
Performing the search seems to be pretty simple and straight forward - but the export seemingly doesn't 'work'. I get the CSV list report, and also the PST, but of course they need the full email.
Are there any suggestions on how to tune this process so that I get the information? and it seems that they would rather have it as a PDF rather than a PST.
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What are you using? The Security and Compliance Center is the best way to go about this. Search by keyword or subject name and it will export it as a pst file. We've had to do it a few times and it works without an issue every time.
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Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
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@coliver said in O365 Email search for Attorney -:
What are you using? The Security and Compliance Center is the best way to go about this. Search by keyword or subject name and it will export it as a pst file. We've had to do it a few times and it works without an issue every time.
Yes,.. That is where I am at;
Security and Compliance / Search & investigation / Content Search.
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@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
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I think the issue may be with how I did the initial export. I've recompiled it using this:
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@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
Why would an office being large dictate the use of Outlook?
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@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
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@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
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@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
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@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
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@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
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@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
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@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
Again, no idea what you are talking about.
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@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
Why would clients be bringing you data in PST form?
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@dashrender said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
Why would clients be bringing you data in PST form?
In this case, because that is how Microsoft exports it.
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@jaredbusch said in O365 Email search for Attorney -:
@dashrender said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
Why would clients be bringing you data in PST form?
In this case, because that is how Microsoft exports it.
At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..
Give them the PST file,.. or you PRINT OUT on paper. Which is it?
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@gjacobse said in O365 Email search for Attorney -:
@jaredbusch said in O365 Email search for Attorney -:
@dashrender said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
Why would clients be bringing you data in PST form?
In this case, because that is how Microsoft exports it.
At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..
Give them the PST file,.. or you PRINT OUT on paper. Which is it?
Sure, so this is a single instance. So there might be a need for one or two people to have full outlook for this reason. But not a general expectation that Outlook will be in a large business.
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@jaredbusch said in O365 Email search for Attorney -:
@dashrender said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
Why would clients be bringing you data in PST form?
In this case, because that is how Microsoft exports it.
But why is a PST being sent to an attorney, rather than to IT or whoever is doing the searches?
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@gjacobse said in O365 Email search for Attorney -:
@jaredbusch said in O365 Email search for Attorney -:
@dashrender said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@scottalanmiller said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@coliver said in O365 Email search for Attorney -:
@gjacobse said in O365 Email search for Attorney -:
@mike-davis said in O365 Email search for Attorney -:
Have you asked if they have the full version of Microsoft Outlook so they can open the .pst file?
No - I would think that a decent size office should have Outlook.. but there I go thinking again and assuming...
That's my biggest complaint about this. I don't have Outlook installed locally. So this is always an issue.
I don't use Outlook any longer either.. but I see it as a Business Use case here....
What's the use case?
Working with a client's data.
I can see an Accounting firm using Xero or some other better tooll... but they have a client come to them with Quickboots. Is the firm suppose to turn away clients - and therefore work because they used QB? heck no. Saddle up, get it,. .and move on....
I don't understand any of this.
Serious? Client bring you data... it's irrelevant what it is in.. you either have the tools to work with it, or you get them. You don't stay in business by turning away work.
Why would clients be bringing you data in PST form?
In this case, because that is how Microsoft exports it.
At least someone understand. If you want to be able to actively work WITH the data, you have to have the 'original'... PDFs are great,..
Give them the PST file,.. or you PRINT OUT on paper. Which is it?
I still don't understand. Why is an attorney getting any of this?
