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    ScreenConnect on CentOS is sluggish

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    screenconnectcentos 7
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    • gjacobseG
      gjacobse
      last edited by

      How many clients are you running? We currently have 546 running without to much issue.

      Obivous questions:

      • centOS updated?
      • nGinix running?
      • System resources?

      As SAM is more on the OS side, I'd say this is more up his alley than mine. So much of this is still Japanese translated Greek...

      1 Reply Last reply Reply Quote 1
      • JaredBuschJ
        JaredBusch
        last edited by

        Support Tech said:

        Ok, 6.1 has our improved video encoding routine.
        You may need to assign more CPU to that.
        Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

        gjacobseG thwrT scottalanmillerS 3 Replies Last reply Reply Quote 0
        • gjacobseG
          gjacobse @JaredBusch
          last edited by

          @JaredBusch said in ScreenConnect on CentOS is sluggish:

          Support Tech said:

          Ok, 6.1 has our improved video encoding routine.
          You may need to assign more CPU to that.
          Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

          Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • thwrT
            thwr @JaredBusch
            last edited by thwr

            @JaredBusch said in ScreenConnect on CentOS is sluggish:

            Support Tech said:
            Ok, 6.1 has our improved video encoding routine.
            You may need to assign more CPU to that.
            Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

            Really? I should definitely stop developing bus drivers which run perfectly fine on Mono. How could I even think about doing such a thing?

            1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch
              last edited by

              Hmm just clicked to a different group of machines and iotop shows this
              0_1486401728366_upload-c2105719-d794-4369-8fcf-632790c63440

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @gjacobse
                last edited by

                @gjacobse said in ScreenConnect on CentOS is sluggish:

                @JaredBusch said in ScreenConnect on CentOS is sluggish:

                Support Tech said:

                Ok, 6.1 has our improved video encoding routine.
                You may need to assign more CPU to that.
                Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

                Cheaper to push more CPU and RAM at it on Linux. We could double what we have and still be cheaper than where it used to be on Windows. Maybe even quadruple it. And it wasn't that much faster on Windows.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in ScreenConnect on CentOS is sluggish:

                  Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                  While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                  thwrT 1 Reply Last reply Reply Quote 1
                  • thwrT
                    thwr @scottalanmiller
                    last edited by

                    @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                    @JaredBusch said in ScreenConnect on CentOS is sluggish:

                    Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                    While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                    Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @thwr
                      last edited by

                      @thwr said in ScreenConnect on CentOS is sluggish:

                      @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                      @JaredBusch said in ScreenConnect on CentOS is sluggish:

                      Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                      While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                      Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                      And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                      https://www.microsoft.com/net/core#linuxredhat

                      JaredBuschJ 1 Reply Last reply Reply Quote 1
                      • gjacobseG
                        gjacobse
                        last edited by gjacobse

                        Current htop sorted by memory:

                        0_1486401995311_2017-02-06 12_25_59-gene@dny-lnx-sc_~.png

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @scottalanmiller
                          last edited by

                          @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                          @thwr said in ScreenConnect on CentOS is sluggish:

                          @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                          Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                          While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                          Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                          And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                          https://www.microsoft.com/net/core#linuxredhat

                          That is quite new, and they probably have not spent time to change because they prefer windows.

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @JaredBusch
                            last edited by

                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                            @thwr said in ScreenConnect on CentOS is sluggish:

                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                            Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                            While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                            Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                            And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                            https://www.microsoft.com/net/core#linuxredhat

                            That is quite new, and they probably have not spent time to change because they prefer windows.

                            I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                            I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @scottalanmiller
                              last edited by

                              @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                              @JaredBusch said in ScreenConnect on CentOS is sluggish:

                              @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                              @thwr said in ScreenConnect on CentOS is sluggish:

                              @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                              @JaredBusch said in ScreenConnect on CentOS is sluggish:

                              Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                              While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                              Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                              And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                              https://www.microsoft.com/net/core#linuxredhat

                              That is quite new, and they probably have not spent time to change because they prefer windows.

                              I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                              I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                              Looks like they are testing it. I asked about it.

                              That was a subject of our meeting with development last week. They hit some kind of roadblock, but it's definitely being looked into.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @JaredBusch Cool, if they had it out on that in 6-9 months I'd be thrilled. Our performance has been okay with Mono, but the whole Mono-wrapper thing is an unnecessary bit of overhead. I'm guessing the Linux server will surge forward in speed once they get that working. Hopefully no major roadblocks.

                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by JaredBusch

                                  Alright, upped the memory to 4gb for testing and wiped the sessions.db file.

                                  So far only a single high CPU warning right at boot time, so going to expect/accept that.

                                  2017-02-06 11:41:29 CPU user (82.1/84.6/87.0)
                                  
                                  1 Reply Last reply Reply Quote 1
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    Session.db changed dramatically.

                                    [root@bnasc ~]# ls -l /opt/screenconnect/App_Data/Session.*
                                    -rw-r--r--. 1 root root    794624 Feb  6 11:41 /opt/screenconnect/App_Data/Session.db
                                    -rw-r--r--. 1 root root 322928640 Feb  6 11:29 /opt/screenconnect/App_Data/Session.db.2017.02.06
                                    -rw-r--r--. 1 root root     32768 Feb  6 11:50 /opt/screenconnect/App_Data/Session.db-shm
                                    -rw-r--r--. 1 root root   4128272 Feb  6 11:50 /opt/screenconnect/App_Data/Session.db-wal
                                    
                                    gjacobseG 1 Reply Last reply Reply Quote 1
                                    • gjacobseG
                                      gjacobse @JaredBusch
                                      last edited by

                                      @JaredBusch

                                      Question on that - Do you have the system do DB maintenance?0_1486403889779_2017-02-06 12_57_57-NTG Remote Portal.png

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @gjacobse
                                        last edited by JaredBusch

                                        @gjacobse said in ScreenConnect on CentOS is sluggish:

                                        @JaredBusch

                                        Question on that - Do you have the system do DB maintenance?!

                                        That answer, is no. My bad on that.

                                        gjacobseG 1 Reply Last reply Reply Quote 0
                                        • gjacobseG
                                          gjacobse @JaredBusch
                                          last edited by

                                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                          @gjacobse said in ScreenConnect on CentOS is sluggish:

                                          @JaredBusch

                                          Question on that - Do you have the system do DB maintenance?!

                                          That answer, is no. My bad on that.

                                          It wasn't set on the NTG system at first either. But once set, and allowed to cycle it's kept the DB in check. If you set today, it's likely that it won't process until the next run time, which will be Tuesday Night / Wednesday Morning....

                                          At least that is what SC Support explained to me.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @gjacobse
                                            last edited by

                                            @gjacobse said in ScreenConnect on CentOS is sluggish:

                                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                            @gjacobse said in ScreenConnect on CentOS is sluggish:

                                            @JaredBusch

                                            Question on that - Do you have the system do DB maintenance?!

                                            That answer, is no. My bad on that.

                                            It wasn't set on the NTG system at first either. But once set, and allowed to cycle it's kept the DB in check. If you set today, it's likely that it won't process until the next run time, which will be Tuesday Night / Wednesday Morning....

                                            At least that is what SC Support explained to me.

                                            I have a clean Session.db, so nothing there now anyway. Debating if I should put the old one back and let this run.

                                            1 Reply Last reply Reply Quote 0
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