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    ScreenConnect on CentOS is sluggish

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    • JaredBuschJ
      JaredBusch
      last edited by

      Support Tech said:

      Ok, 6.1 has our improved video encoding routine.
      You may need to assign more CPU to that.
      Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

      gjacobseG thwrT scottalanmillerS 3 Replies Last reply Reply Quote 0
      • gjacobseG
        gjacobse @JaredBusch
        last edited by

        @JaredBusch said in ScreenConnect on CentOS is sluggish:

        Support Tech said:

        Ok, 6.1 has our improved video encoding routine.
        You may need to assign more CPU to that.
        Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

        Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

        scottalanmillerS 1 Reply Last reply Reply Quote 1
        • thwrT
          thwr @JaredBusch
          last edited by thwr

          @JaredBusch said in ScreenConnect on CentOS is sluggish:

          Support Tech said:
          Ok, 6.1 has our improved video encoding routine.
          You may need to assign more CPU to that.
          Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

          Really? I should definitely stop developing bus drivers which run perfectly fine on Mono. How could I even think about doing such a thing?

          1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch
            last edited by

            Hmm just clicked to a different group of machines and iotop shows this
            0_1486401728366_upload-c2105719-d794-4369-8fcf-632790c63440

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @gjacobse
              last edited by

              @gjacobse said in ScreenConnect on CentOS is sluggish:

              @JaredBusch said in ScreenConnect on CentOS is sluggish:

              Support Tech said:

              Ok, 6.1 has our improved video encoding routine.
              You may need to assign more CPU to that.
              Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

              Yes - They push Windows OS pretty hard. Which is 'okay' but dang it,.. we are on centOS and that is where we are staying.

              Cheaper to push more CPU and RAM at it on Linux. We could double what we have and still be cheaper than where it used to be on Windows. Maybe even quadruple it. And it wasn't that much faster on Windows.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @JaredBusch said in ScreenConnect on CentOS is sluggish:

                Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                thwrT 1 Reply Last reply Reply Quote 1
                • thwrT
                  thwr @scottalanmiller
                  last edited by

                  @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                  @JaredBusch said in ScreenConnect on CentOS is sluggish:

                  Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                  While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                  Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @thwr
                    last edited by

                    @thwr said in ScreenConnect on CentOS is sluggish:

                    @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                    @JaredBusch said in ScreenConnect on CentOS is sluggish:

                    Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                    While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                    Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                    And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                    https://www.microsoft.com/net/core#linuxredhat

                    JaredBuschJ 1 Reply Last reply Reply Quote 1
                    • gjacobseG
                      gjacobse
                      last edited by gjacobse

                      Current htop sorted by memory:

                      0_1486401995311_2017-02-06 12_25_59-gene@dny-lnx-sc_~.png

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @scottalanmiller
                        last edited by

                        @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                        @thwr said in ScreenConnect on CentOS is sluggish:

                        @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                        @JaredBusch said in ScreenConnect on CentOS is sluggish:

                        Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                        While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                        Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                        And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                        https://www.microsoft.com/net/core#linuxredhat

                        That is quite new, and they probably have not spent time to change because they prefer windows.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @JaredBusch
                          last edited by

                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                          @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                          @thwr said in ScreenConnect on CentOS is sluggish:

                          @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                          Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                          While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                          Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                          And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                          https://www.microsoft.com/net/core#linuxredhat

                          That is quite new, and they probably have not spent time to change because they prefer windows.

                          I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                          I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @scottalanmiller
                            last edited by

                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                            @thwr said in ScreenConnect on CentOS is sluggish:

                            @scottalanmiller said in ScreenConnect on CentOS is sluggish:

                            @JaredBusch said in ScreenConnect on CentOS is sluggish:

                            Our server definitely does perform better on a Windows OS as we use .NET instead of Mono.

                            While native .NET does have advantages over Mono, that statement alone doesn't make sense. That's only one piece of the puzzle.

                            Totally agree here. Mono does a pretty good job in most cases, even performance-wise.

                            And why even use Mono? Native .NET is available. I wonder why they don't mention it?

                            https://www.microsoft.com/net/core#linuxredhat

                            That is quite new, and they probably have not spent time to change because they prefer windows.

                            I'm not surprised that they've not put time into it, but just saying that it's slow on Linux because of Mono needs a qualifier like "and we've decided to use Mono for now" or "Native .NET isn't ready yet and lacks something we need". The statement that they make is sensible only because we know Mono is being used by them, but on its own, the statement is weird because Linux is a fully viable Microsoft .NET platform now and it's been a big deal.

                            I'm not upset that they haven't tested or ported yet, but they could present that better, I feel. And it suggests that moving to Windows for .NET isn't a long term thing as we already have it native on Linux now. So we just have to wait for them to start using it.

                            Looks like they are testing it. I asked about it.

                            That was a subject of our meeting with development last week. They hit some kind of roadblock, but it's definitely being looked into.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @JaredBusch
                              last edited by

                              @JaredBusch Cool, if they had it out on that in 6-9 months I'd be thrilled. Our performance has been okay with Mono, but the whole Mono-wrapper thing is an unnecessary bit of overhead. I'm guessing the Linux server will surge forward in speed once they get that working. Hopefully no major roadblocks.

                              1 Reply Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch
                                last edited by JaredBusch

                                Alright, upped the memory to 4gb for testing and wiped the sessions.db file.

                                So far only a single high CPU warning right at boot time, so going to expect/accept that.

                                2017-02-06 11:41:29 CPU user (82.1/84.6/87.0)
                                
                                1 Reply Last reply Reply Quote 1
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  Session.db changed dramatically.

                                  [root@bnasc ~]# ls -l /opt/screenconnect/App_Data/Session.*
                                  -rw-r--r--. 1 root root    794624 Feb  6 11:41 /opt/screenconnect/App_Data/Session.db
                                  -rw-r--r--. 1 root root 322928640 Feb  6 11:29 /opt/screenconnect/App_Data/Session.db.2017.02.06
                                  -rw-r--r--. 1 root root     32768 Feb  6 11:50 /opt/screenconnect/App_Data/Session.db-shm
                                  -rw-r--r--. 1 root root   4128272 Feb  6 11:50 /opt/screenconnect/App_Data/Session.db-wal
                                  
                                  gjacobseG 1 Reply Last reply Reply Quote 1
                                  • gjacobseG
                                    gjacobse @JaredBusch
                                    last edited by

                                    @JaredBusch

                                    Question on that - Do you have the system do DB maintenance?0_1486403889779_2017-02-06 12_57_57-NTG Remote Portal.png

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @gjacobse
                                      last edited by JaredBusch

                                      @gjacobse said in ScreenConnect on CentOS is sluggish:

                                      @JaredBusch

                                      Question on that - Do you have the system do DB maintenance?!

                                      That answer, is no. My bad on that.

                                      gjacobseG 1 Reply Last reply Reply Quote 0
                                      • gjacobseG
                                        gjacobse @JaredBusch
                                        last edited by

                                        @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                        @gjacobse said in ScreenConnect on CentOS is sluggish:

                                        @JaredBusch

                                        Question on that - Do you have the system do DB maintenance?!

                                        That answer, is no. My bad on that.

                                        It wasn't set on the NTG system at first either. But once set, and allowed to cycle it's kept the DB in check. If you set today, it's likely that it won't process until the next run time, which will be Tuesday Night / Wednesday Morning....

                                        At least that is what SC Support explained to me.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @gjacobse
                                          last edited by

                                          @gjacobse said in ScreenConnect on CentOS is sluggish:

                                          @JaredBusch said in ScreenConnect on CentOS is sluggish:

                                          @gjacobse said in ScreenConnect on CentOS is sluggish:

                                          @JaredBusch

                                          Question on that - Do you have the system do DB maintenance?!

                                          That answer, is no. My bad on that.

                                          It wasn't set on the NTG system at first either. But once set, and allowed to cycle it's kept the DB in check. If you set today, it's likely that it won't process until the next run time, which will be Tuesday Night / Wednesday Morning....

                                          At least that is what SC Support explained to me.

                                          I have a clean Session.db, so nothing there now anyway. Debating if I should put the old one back and let this run.

                                          1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by JaredBusch

                                            ok, just moved the new session DB out and copied the old one back in. going to setup the maintenance task and see what happens.

                                            [root@bnasc ~]# ls -l /opt/screenconnect/App_Data/
                                            total 635964
                                            -rw-r--r--. 1 root root       803 Nov  4 12:41 ExtensionConfiguration.xml
                                            drwxr-xr-x. 2 root root        42 Jan 31 17:59 Helper
                                            -rw-r--r--. 1 root root       381 Aug 10 01:05 License.xml
                                            -rw-r--r--. 1 root root     16220 Jan 31 17:59 Role.xml
                                            -rw-r--r--. 1 root root 322928640 Feb  6 17:03 Session.db
                                            -rw-r--r--. 1 root root 322928640 Feb  6 11:29 Session.db.2017.02.06.old
                                            -rw-r--r--. 1 root root   1163264 Feb  6 16:30 Session.db.2017.02.06.new
                                            -rw-r--r--. 1 root root     32768 Feb  6 17:00 Session.db-shm
                                            -rw-r--r--. 1 root root   4132392 Feb  6 17:00 Session.db-wal
                                            -rw-r--r--. 1 root root      1045 Jul  1  2014 SessionEventTrigger.xml
                                            -rw-r--r--. 1 root root      3250 Jun 21  2016 SessionGroup.xml
                                            drwxr-xr-x. 2 root root        86 Jan 31 18:09 Toolbox
                                            -rw-r--r--. 1 root root      6001 Feb  6 12:07 User.xml
                                            
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