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    Unifi cloud controller going the way of home office?

    IT Discussion
    unifi routers msp
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    • CCWTechC
      CCWTech
      last edited by

      Unifi cloud controller user management has gone from bad to worse.

      You used to be able to add super admins and they would have access to all sites.

      Sadly to delete them you have to change them from a super admin to an admin and delete them from each site manually.

      Now you can't even add a super admin. You have to add them site by site in the new Unifi UI.

      We are currently looking for alternatives to Unifi as they have shown they aren't interested in working with MSP's... But who?

      J 1 Reply Last reply Reply Quote 1
      • J
        JasGot @CCWTech
        last edited by

        @CCWTech said in Unifi cloud controller going the way of home office?:

        We are currently looking for alternatives to Unifi as they have shown they aren't interested in working with MSP's... But who?

        We are searching too. They're so hard to get any information from..... And product we want has been out of stock for almost 3 years.

        CCWTechC 1 Reply Last reply Reply Quote 1
        • CCWTechC
          CCWTech @JasGot
          last edited by

          @JasGot Stock is finally coming back, but that has been a HUGE issue.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Yeah, overall they seem to be headed in a poor direction. I'm not doom and gloom, their new Dream Machine strategy is extremely foolish to me, taking something that worked so well and making it convoluted and fragile by comparison. It's not the worst thing, but there are benefits to the old, proven approach.

            I'm not 100% against the Dream Machines now that they have the rack mount units. But they used to have a far better lineup of hardware and the software approach was better and now documentation has gotten even worse.

            CCWTechC 1 Reply Last reply Reply Quote 1
            • CCWTechC
              CCWTech @scottalanmiller
              last edited by

              Anyone have experience with Aruba instant on?

              jt1001001J 1 Reply Last reply Reply Quote 0
              • jt1001001J
                jt1001001 @CCWTech
                last edited by

                My company is looking at TP-Link's Omada line, I'll have a demo with them set up for next week; will let you all know

                CCWTechC scottalanmillerS 2 Replies Last reply Reply Quote 0
                • CCWTechC
                  CCWTech @jt1001001
                  last edited by

                  @jt1001001 I have always regarded TP Link as consumer grade garbage... am I wrong?

                  jt1001001J dbeatoD 2 Replies Last reply Reply Quote 1
                  • jt1001001J
                    jt1001001 @CCWTech
                    last edited by

                    @CCWTech The Omada products "mirror" Ubiquiti; so much so that I wonder if they stole Ubiquiti's interface? They use a model of hardware controller; self hosted software controller, or their cloud controller; that model requiring a license per device per year. I have some demo hardware at my office we're just getting set up to play with I'll let you know the results later this week. You can have super administrators with access to all sites and an admin per site.

                    scottalanmillerS jt1001001J 2 Replies Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @jt1001001
                      last edited by

                      @jt1001001 said in Unifi cloud controller going the way of home office?:

                      @CCWTech The Omada products "mirror" Ubiquiti; so much so that I wonder if they stole Ubiquiti's interface? They use a model of hardware controller; self hosted software controller, or their cloud controller; that model requiring a license per device per year. I have some demo hardware at my office we're just getting set up to play with I'll let you know the results later this week. You can have super administrators with access to all sites and an admin per site.

                      Now that is honestly promising.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @jt1001001
                        last edited by

                        @jt1001001 said in Unifi cloud controller going the way of home office?:

                        My company is looking at TP-Link's Omada line, I'll have a demo with them set up for next week; will let you all know

                        Oh wow, that looks super interesting. Check out those prices!

                        I want to get some to try.

                        1 Reply Last reply Reply Quote 2
                        • dbeatoD
                          dbeato @CCWTech
                          last edited by

                          @CCWTech They haven't been garbage for a while. Their switches have been one of the most reliable I have had .

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • jt1001001J
                            jt1001001 @jt1001001
                            last edited by

                            One bad mark already (well,for me anyways) right off the bat; the software controller requires Java.

                            gjacobseG scottalanmillerS 2 Replies Last reply Reply Quote 2
                            • gjacobseG
                              gjacobse @jt1001001
                              last edited by

                              @jt1001001 said in Unifi cloud controller going the way of home office?:

                              One bad mark already (well,for me anyways) right off the bat; the software controller requires Java.

                              Ouch,.. but so does Ubnt controller Iirc.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @jt1001001
                                last edited by

                                @jt1001001 said in Unifi cloud controller going the way of home office?:

                                One bad mark already (well,for me anyways) right off the bat; the software controller requires Java.

                                For the controller, I don't see that as a problem. My preferred way to do it, obviously not. But it's not bad at all. Java on the server has always been good, just extra effort. But this is Java's wheelhouse. Java on the CLIENT, that's insane. Java should never be used for a GUI.

                                1 Reply Last reply Reply Quote 2
                                • scottalanmillerS
                                  scottalanmiller @gjacobse
                                  last edited by

                                  @gjacobse said in Unifi cloud controller going the way of home office?:

                                  @jt1001001 said in Unifi cloud controller going the way of home office?:

                                  One bad mark already (well,for me anyways) right off the bat; the software controller requires Java.

                                  Ouch,.. but so does Ubnt controller Iirc.

                                  Yeah, hence the suspicion that it was copied.

                                  1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @dbeato
                                    last edited by

                                    @dbeato said in Unifi cloud controller going the way of home office?:

                                    @CCWTech They haven't been garbage for a while. Their switches have been one of the most reliable I have had .

                                    I have a few here in Nicaragua in my house for our PoE distribution.

                                    1 Reply Last reply Reply Quote 2
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      but server side Java is where java supposed to be. It is not like a desktop app requiring java.

                                      1 Reply Last reply Reply Quote 3
                                      • AdamFA
                                        AdamF
                                        last edited by

                                        I was looking at the Omada line recently too. I still have not found a direct replacement for the EdgeRouter lineup. Which is a real shame, because they are such great devices. Then I found Omada on a blog somewhere but haven't pulled the trigger on getting a unit to try. I might have to though, as I have been waiting for an EdgeRouter 4 for over a year or more.

                                        JaredBuschJ 1 Reply Last reply Reply Quote 1
                                        • JaredBuschJ
                                          JaredBusch @AdamF
                                          last edited by

                                          @AdamF said in Unifi cloud controller going the way of home office?:

                                          I was looking at the Omada line recently too. I still have not found a direct replacement for the EdgeRouter lineup. Which is a real shame, because they are such great devices. Then I found Omada on a blog somewhere but haven't pulled the trigger on getting a unit to try. I might have to though, as I have been waiting for an EdgeRouter 4 for over a year or more.

                                          I don't have a good replacement for the EdgeRouter line either.

                                          The Omada/TP_Link switches and wifi are fine replacements for Ubiquiti gear.

                                          jt1001001J 1 Reply Last reply Reply Quote 1
                                          • jt1001001J
                                            jt1001001 @JaredBusch
                                            last edited by

                                            As @JaredBusch said the Omada line is a good replacement for the Ubiquiti's Uni-Fi line. The controller interface is almost identical. Product is good and can be managed from a controller that is a physical box; or a software controller that runs on Windows or Linux or they have a cloud offering they run. Set up is similar to the adoption process of Ubiquiti. The router solution they have is definintely NOT a replacement for the Edgerouer; more consumer looking that pro looking. I'll continue to play with it as our company's looking to resell this line shortly.
                                            I did see the Ubiquiti has EdgeRouter 12's in stock but pricing is higher than the 4's

                                            1 Reply Last reply Reply Quote 1
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