Unsolved Business number texting services
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@telefox said in Business number texting services:
Why not Twilio?
Doesn't provide for the need at all. One, that's the carrier service, they don't handle texting. And two, that would lock in a phone service that might not be the desired carrier. (And of course, their prices are super high.)
It's a bit like asking who has a recommended car and say "why not take highway 35?"
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@jaredbusch said in Business number texting services:
so @scottalanmiller going to fork over any information? Or should I just look at the other services that no one has recommended?
This is something that will be done for this client.
Working on getting some screenshots for you. Initial pricing is $12 for a deployment. No idea if that's going to be the full release pricing, but it's where we are right now for early adopters.
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@scottalanmiller said in Business number texting services:
@jaredbusch said in Business number texting services:
so @scottalanmiller going to fork over any information? Or should I just look at the other services that no one has recommended?
This is something that will be done for this client.
Working on getting some screenshots for you. Initial pricing is $12 for a deployment. No idea if that's going to be the full release pricing, but it's where we are right now for early adopters.
Still waiting on this.
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@jaredbusch said in Business number texting services:
@scottalanmiller said in Business number texting services:
@jaredbusch said in Business number texting services:
so @scottalanmiller going to fork over any information? Or should I just look at the other services that no one has recommended?
This is something that will be done for this client.
Working on getting some screenshots for you. Initial pricing is $12 for a deployment. No idea if that's going to be the full release pricing, but it's where we are right now for early adopters.
Still waiting on this.
Not to steal business away from Scott, but we're doing a PoC, moving from S4B to Zoom Phone... allows you to port your existing numbers and them use sms within Zoom
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@JaredBusch I'm not exactly sure what you're looking for.
Are you looking for a SMS gateway or software that can communicate with a SMS gateway, for instance a help desk?
And why does the client want texting for the business numbers?
Usually you'd use a short virtual number for 2-way SMS communication. What is the use case here? -
Voip.ms??? Seems pretty basic but not sure what features you are looking for.
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@pete-s said in Business number texting services:
Usually you'd use a short virtual number for 2-way SMS communication
Not anymore. People want their business number to be the only number.
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Postcards won't work? We have customers using it an love it.
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@scottalanmiller said in Business number texting services:
We don't have a cool name for our product, yet. So we are open to anyone providing cool ideas. Yes we wanted to use Textastic, but sadly someone took that domain already.
Textadillo
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@jasgot said in Business number texting services:
Postcards won't work? We have customers using it an love it.
No. It is too restrictive.
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@jaredbusch said in Business number texting services:
@pete-s said in Business number texting services:
Usually you'd use a short virtual number for 2-way SMS communication
Not anymore. People want their business number to be the only number.
OK, but that is only a matter of who is the SMS gateway provider. If you for instance use Skyetel for the SIP trunk then you need to use Skyetel for the SMS gateway (since you want the same number).
And then you need software that interacts with the SMS gateway API so the users can handle the SMS.
For instance here is the setup for Textable to Skyetel API:
https://www.textable.co/docs/skyetel-setup-guide/The real question is what the business want to do with the texting capability. And how they are going to handle it.
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@pete-s said in Business number texting services:
OK, but that is only a matter of who is the SMS gateway provider. If you for instance use Skyetel for the SIP trunk then you need to use Skyetel for the SMS gateway (since you want the same number).
And then you need software that interacts with the SMS gateway API so the users can handle the SMS.
I know how it works.
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@jasgot said in Business number texting services:
Postcards won't work? We have customers using it an love it.
@jaredbusch said in Business number texting services:
No. It is too restrictive.
@pete-s said in Business number texting services:
For instance here is the setup for Textable to Skyetel API:
https://www.textable.co/docs/skyetel-setup-guide/
This seems to be fairly flexible. 10 users is more than needed. Most of the features are more than needed. Number sharing is the big one that is needed.
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@scottalanmiller
Any update on this? I'm interested. -
@krzykat said in Business number texting services:
@scottalanmiller
Any update on this? I'm interested.I've been so busy traveling, it's mind numbing. I'll be stationary by Tuesday. Hit me up, we've got a product. Just zero time to show it to anyone, lol.
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@scottalanmiller said in Business number texting services:
@krzykat said in Business number texting services:
@scottalanmiller
Any update on this? I'm interested.I've been so busy traveling, it's mind numbing. I'll be stationary by Tuesday. Hit me up, we've got a product. Just zero time to show it to anyone, lol.
Been waiting
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@jaredbusch said in Business number texting services:
@scottalanmiller said in Business number texting services:
@krzykat said in Business number texting services:
@scottalanmiller
Any update on this? I'm interested.I've been so busy traveling, it's mind numbing. I'll be stationary by Tuesday. Hit me up, we've got a product. Just zero time to show it to anyone, lol.
Been waiting
I know, I know. This trip is killing me. Watcha doing right now?
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@scottalanmiller said in Business number texting services:
@jaredbusch said in Business number texting services:
@scottalanmiller said in Business number texting services:
@krzykat said in Business number texting services:
@scottalanmiller
Any update on this? I'm interested.I've been so busy traveling, it's mind numbing. I'll be stationary by Tuesday. Hit me up, we've got a product. Just zero time to show it to anyone, lol.
Been waiting
I know, I know. This trip is killing me. Watcha doing right now?
When you posted that? Just cleaning up from yard work and powerwashing the house.
Now, just finished dinner and doing server updates across clients.
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Hm.
A carrier should quitely build an integration with Slack and Microsoft Teams that lets them send & receive SMS/MMS using their company numbers, and then surprise everyone with it as a replacement to an open source project. It would be so cool if you could create a channel for each company number (which you can make private to certain people), then each conversation with someone by SMS would create a thread. It would even be cooler if someone made that whole thing free.
That would be awesome...
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