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    Unsolved Business number texting services

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    • dbeatoD
      dbeato @JaredBusch
      last edited by dbeato

      @jaredbusch 8x8 has that functionality however I am not sure if the cost is too prohibitive for this customer.
      https://support.8x8.com/cloud-phone-service/voice/Work-SMS/8x8_Work_SMS_FAQ

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        What, not textadillo?

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @dashrender said in Business number texting services:

          What, not textadillo?

          LOL, well....

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            so @scottalanmiller going to fork over any information? Or should I just look at the other services that no one has recommended?

            This is something that will be done for this client.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • TeleFoxT
              TeleFox
              last edited by

              Why not Twilio?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @TeleFox
                last edited by

                @telefox said in Business number texting services:

                Why not Twilio?

                Doesn't provide for the need at all. One, that's the carrier service, they don't handle texting. And two, that would lock in a phone service that might not be the desired carrier. (And of course, their prices are super high.)

                It's a bit like asking who has a recommended car and say "why not take highway 35?"

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @jaredbusch said in Business number texting services:

                  so @scottalanmiller going to fork over any information? Or should I just look at the other services that no one has recommended?

                  This is something that will be done for this client.

                  Working on getting some screenshots for you. Initial pricing is $12 for a deployment. No idea if that's going to be the full release pricing, but it's where we are right now for early adopters.

                  JaredBuschJ K 2 Replies Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in Business number texting services:

                    @jaredbusch said in Business number texting services:

                    so @scottalanmiller going to fork over any information? Or should I just look at the other services that no one has recommended?

                    This is something that will be done for this client.

                    Working on getting some screenshots for you. Initial pricing is $12 for a deployment. No idea if that's going to be the full release pricing, but it's where we are right now for early adopters.

                    Still waiting on this.

                    notverypunnyN 1 Reply Last reply Reply Quote 0
                    • notverypunnyN
                      notverypunny @JaredBusch
                      last edited by

                      @jaredbusch said in Business number texting services:

                      @scottalanmiller said in Business number texting services:

                      @jaredbusch said in Business number texting services:

                      so @scottalanmiller going to fork over any information? Or should I just look at the other services that no one has recommended?

                      This is something that will be done for this client.

                      Working on getting some screenshots for you. Initial pricing is $12 for a deployment. No idea if that's going to be the full release pricing, but it's where we are right now for early adopters.

                      Still waiting on this.

                      Not to steal business away from Scott, but we're doing a PoC, moving from S4B to Zoom Phone... allows you to port your existing numbers and them use sms within Zoom

                      1 Reply Last reply Reply Quote 0
                      • 1
                        1337
                        last edited by 1337

                        @JaredBusch I'm not exactly sure what you're looking for.

                        Are you looking for a SMS gateway or software that can communicate with a SMS gateway, for instance a help desk?

                        And why does the client want texting for the business numbers?
                        Usually you'd use a short virtual number for 2-way SMS communication. What is the use case here?

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • syko24S
                          syko24
                          last edited by

                          Voip.ms??? Seems pretty basic but not sure what features you are looking for.

                          https://wiki.voip.ms/article/SMS

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @1337
                            last edited by

                            @pete-s said in Business number texting services:

                            Usually you'd use a short virtual number for 2-way SMS communication

                            Not anymore. People want their business number to be the only number.

                            1 1 Reply Last reply Reply Quote 0
                            • J
                              JasGot
                              last edited by

                              Postcards won't work? We have customers using it an love it.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • ObsolesceO
                                Obsolesce @scottalanmiller
                                last edited by Obsolesce

                                @scottalanmiller said in Business number texting services:

                                We don't have a cool name for our product, yet. So we are open to anyone providing cool ideas. Yes we wanted to use Textastic, but sadly someone took that domain already.

                                Textadillo

                                8bcfa301-2a4f-49b7-a93c-5370973d569e-image.png

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @JasGot
                                  last edited by

                                  @jasgot said in Business number texting services:

                                  Postcards won't work? We have customers using it an love it.

                                  No. It is too restrictive.

                                  1 Reply Last reply Reply Quote 0
                                  • 1
                                    1337 @JaredBusch
                                    last edited by 1337

                                    @jaredbusch said in Business number texting services:

                                    @pete-s said in Business number texting services:

                                    Usually you'd use a short virtual number for 2-way SMS communication

                                    Not anymore. People want their business number to be the only number.

                                    OK, but that is only a matter of who is the SMS gateway provider. If you for instance use Skyetel for the SIP trunk then you need to use Skyetel for the SMS gateway (since you want the same number).

                                    And then you need software that interacts with the SMS gateway API so the users can handle the SMS.

                                    For instance here is the setup for Textable to Skyetel API:
                                    https://www.textable.co/docs/skyetel-setup-guide/

                                    The real question is what the business want to do with the texting capability. And how they are going to handle it.

                                    JaredBuschJ 2 Replies Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @1337
                                      last edited by

                                      @pete-s said in Business number texting services:

                                      OK, but that is only a matter of who is the SMS gateway provider. If you for instance use Skyetel for the SIP trunk then you need to use Skyetel for the SMS gateway (since you want the same number).

                                      And then you need software that interacts with the SMS gateway API so the users can handle the SMS.

                                      I know how it works.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @1337
                                        last edited by

                                        @jasgot said in Business number texting services:

                                        Postcards won't work? We have customers using it an love it.

                                        @jaredbusch said in Business number texting services:

                                        No. It is too restrictive.

                                        @pete-s said in Business number texting services:

                                        For instance here is the setup for Textable to Skyetel API:
                                        https://www.textable.co/docs/skyetel-setup-guide/

                                        014757a7-e00e-4de9-9e9b-54bf7860fe9d-image.png
                                        63d56f8d-b6df-45cb-9459-63226e09730c-image.png

                                        This seems to be fairly flexible. 10 users is more than needed. Most of the features are more than needed. Number sharing is the big one that is needed.

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          krzykat @scottalanmiller
                                          last edited by

                                          @scottalanmiller
                                          Any update on this? I'm interested.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @krzykat
                                            last edited by

                                            @krzykat said in Business number texting services:

                                            @scottalanmiller
                                            Any update on this? I'm interested.

                                            I've been so busy traveling, it's mind numbing. I'll be stationary by Tuesday. Hit me up, we've got a product. Just zero time to show it to anyone, lol.

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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