Ipad guru for Site connectivity issue

[WrCombs]

@JaredBusch said in Ipad guru for Site connectivity issue:

@scottalanmiller said in Ipad guru for Site connectivity issue:

@JaredBusch said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@JaredBusch said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

he looked me dead in the eye and said "does that make sense?"

and your answer?

"not really.."

Perfect.

Might make it worse.

Make what worse? I'm assuming he is in an at-will employement state. So honestly, if they want him gone he's gone. This matters not. It is also the appropriate answer to the question. Because it is the truth.

That is correct.

[JaredBusch]

@scottalanmiller said in Ipad guru for Site connectivity issue:

@JaredBusch said in Ipad guru for Site connectivity issue:

@scottalanmiller said in Ipad guru for Site connectivity issue:

@JaredBusch said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@JaredBusch said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

he looked me dead in the eye and said "does that make sense?"

and your answer?

"not really.."

Perfect.

Might make it worse.

Make what worse? I'm assuming he is in an at-will employement state. So honestly, if they want him gone he's gone. This matters not. It is also the appropriate answer to the question. Because it is the truth.

I just meant that the additional APs and higher power on the APs might exacerbate the networking issues.

Of course. That is why I said it was the perfect answer. Your make it worse read to me that his response to his boss would make it worse.

[WrCombs]

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

[Dashrender]

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

Isn't there an issue floating around right now between iOS devices and Unifi APs and some firmware version? I suppose I could be dreaming too..

[wirestyle22]

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

[Dashrender]

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

[WrCombs]

@Dashrender said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

Isn't there an issue floating around right now between iOS devices and Unifi APs and some firmware version? I suppose I could be dreaming too..

I know there's an issue with IOS v14.x.x and "Private Addresses" causing connection issues.. not sure if it has anything to do with Unifi APs. .

[WrCombs]

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

[Dashrender]

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

You don't handle the network - doesn't sound like you have a choice.

[wirestyle22]

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

[WrCombs]

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

[Dashrender]

@WrCombs said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

What is a socket server?

[WrCombs]

@Dashrender said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

What is a socket server?

I honestly have no idea, my assumption is that it's the tablet that is constantly connected to the cloud, and the rest of them connect to the socket server, but like I said, I have no idea.

[scottalanmiller]

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

This implies that their DHCP server isn't working properly.

[scottalanmiller]

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

Maybe not even that. Maybe it just appears to be working because they were fiddling. Might go right back.

[scottalanmiller]

@Dashrender said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

What is a socket server?

Just some words that they made up to make people stop digging in to figure out what happened, I'm guessing. No one called their bluff, so it worked.

[scottalanmiller]

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

What is a socket server?

I honestly have no idea, my assumption is that it's the tablet that is constantly connected to the cloud, and the rest of them connect to the socket server, but like I said, I have no idea.

They have a wifi enabeld tabled-based server? OMG

[WrCombs]

@scottalanmiller said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

What is a socket server?

I honestly have no idea, my assumption is that it's the tablet that is constantly connected to the cloud, and the rest of them connect to the socket server, but like I said, I have no idea.

They have a wifi enabeld tabled-based server? OMG

I literally said " I dont know, here's my assumption" so, I have no idea how you even remotely came up with that.

[WrCombs]

@scottalanmiller said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

What is a socket server?

Just some words that they made up to make people stop digging in to figure out what happened, I'm guessing. No one called their bluff, so it worked.

Probably.

[Dashrender]

@WrCombs said in Ipad guru for Site connectivity issue:

@scottalanmiller said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

@Dashrender said in Ipad guru for Site connectivity issue:

@wirestyle22 said in Ipad guru for Site connectivity issue:

@WrCombs said in Ipad guru for Site connectivity issue:

So update on this:
We ended up "Hard wiring" the "socket Server" iPad, and setting all Ipads to Static IPs resolved this issue, there are other issues but not with the connectivity. .

It's great that it's working. I wish we knew the root cause but it is what it is.

Actually doesn’t sound like it’s fixed... just bandaided

pretty much.. but this is how we're going to keep it.

So the issue you were working on had more odd behavior initially or they "solved" that specific problem but their "solution" introduced other issues?

I dont understand the question.

the fix was taking the socket server off of the wireless network, seemed to have fixed the issue for now.
time will tell.

What is a socket server?

I honestly have no idea, my assumption is that it's the tablet that is constantly connected to the cloud, and the rest of them connect to the socket server, but like I said, I have no idea.

They have a wifi enabeld tabled-based server? OMG

I literally said " I dont know, here's my assumption" so, I have no idea how you even remotely came up with that.

Well, if their 'words' are to have any real value at all - then Scott's assumption has value.