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    Exchange 2013 not sending email to Junk Folder

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    exchange 2013 on-premise spam
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    • JaredBuschJ
      JaredBusch
      last edited by JaredBusch

      I have mail with the junk header set, but not oing into the junk folder.

      My google is not working worth a shit this morning. Can anyone point me in a good direction?

      SCL:5 means spam.
      CAT:PHISH means spam

      But it is in the inbox.

      X-EOPAttributedMessage: 0
      X-EOPTenantAttributedMessage: 64b13977-e368-48dd-a7b1-c4b988436e43:0
      X-Forefront-Antispam-Report: CIP:142.0.162.30;IPV:;CTRY:US;EFV:NLI;SFV:SPM;SFS:(10001);DIR:INB;SFP:;SCL:5;SRVR:SN6PR08MB5104;H:e30.dc6.en25.com;FPR:;SPF:None;LANG:en;CAT:PHISH;
      X-MS-PublicTrafficType: Email
      X-MS-Office365-Filtering-Correlation-Id: b8658f06-46bb-48e6-69c4-08d7cff7daaf
      X-MS-TrafficTypeDiagnostic: SN6PR08MB5104:
      X-MS-Oob-TLC-OOBClassifiers: OLM:10000;
      X-Microsoft-Antispam: BCL:0;
      

      According to a user, nothing is going into junk mail for anyone.

      1 Reply Last reply Reply Quote 1
      • M
        manxam
        last edited by

        What's your SCL Junk Email folder threshold set to? I believe it defaults to 4 but perhaps it's worth a look.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @manxam
          last edited by

          @manxam said in Exchange 2013 not sending email to Junk Folder:

          What's your SCL Junk Email folder threshold set to? I believe it defaults to 4 but perhaps it's worth a look.

          Where TF do I find that setting in ECP?

          M 1 Reply Last reply Reply Quote 0
          • M
            manxam @JaredBusch
            last edited by

            @JaredBusch : It's a powershell only setting -- or at least this is the only place I've ever set it on prem. O365 does it through EAC mail rules.

            https://docs.microsoft.com/en-us/exchange/spam-confidence-level-threshold-exchange-2013-help

            JaredBuschJ 1 Reply Last reply Reply Quote 1
            • JaredBuschJ
              JaredBusch @manxam
              last edited by

              @manxam said in Exchange 2013 not sending email to Junk Folder:

              @JaredBusch : It's a powershell only setting -- or at least this is the only place I've ever set it on prem. O365 does it through EAC mail rules.

              https://docs.microsoft.com/en-us/exchange/spam-confidence-level-threshold-exchange-2013-help

              Well I never disabled this, so WTF with it not working.. signing in to test.

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by JaredBusch

                Yup.. WTF, it is not enabled.

                [PS] C:\Windows\system32>Get-ContentFilterConfig

                RunspaceId                            : 13e0ee15-e9e9-4d5b-84b5-7e4be4ecbf40
                Name                                  : ContentFilterConfig
                RejectionResponse                     : Message rejected as spam by Content Filtering.
                OutlookEmailPostmarkValidationEnabled : True
                BypassedRecipients                    : {}
                QuarantineMailbox                     :
                SCLRejectThreshold                    : 7
                SCLRejectEnabled                      : True
                SCLDeleteThreshold                    : 9
                SCLDeleteEnabled                      : False
                SCLQuarantineThreshold                : 9
                SCLQuarantineEnabled                  : False
                BypassedSenders                       : {}
                BypassedSenderDomains                 : {}
                Enabled                               : False
                ExternalMailEnabled                   : True
                InternalMailEnabled                   : False
                AdminDisplayName                      :
                ExchangeVersion                       : 0.1 (8.0.535.0)
                DistinguishedName                     : CN=ContentFilterConfig,CN=Message Hygiene,CN=Transport Settings,CN=First Organization,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC=local
                Identity                              : ContentFilterConfig
                Guid                                  : cacf4374-c823-4fb4-9774-970f3e665d3f
                ObjectCategory                        : domain.local/Configuration/Schema/ms-Exch-Message-Hygiene-Content-Filter-Config
                ObjectClass                           : {top, msExchAgent, msExchMessageHygieneContentFilterConfig}
                WhenChanged                           : 11/02/2014 15:00:01
                WhenCreated                           : 07/23/2011 16:19:01
                WhenChangedUTC                        : 11/02/2014 21:00:01
                WhenCreatedUTC                        : 07/23/2011 21:19:01
                OrganizationId                        :
                Id                                    : ContentFilterConfig
                OriginatingServer                     : DC02.domain.local
                IsValid                               : True
                ObjectState                           : Unchanged
                
                
                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by JaredBusch

                  Users are null. which mans it would only be using the above disabled global policy.
                  [PS] C:\Windows\system32>Get-Mailbox someuser | Format-List SCL*,Bypass*,*SenderAuth*

                  SCLDeleteThreshold                   :
                  SCLDeleteEnabled                     :
                  SCLRejectThreshold                   :
                  SCLRejectEnabled                     :
                  SCLQuarantineThreshold               :
                  SCLQuarantineEnabled                 :
                  SCLJunkThreshold                     :
                  SCLJunkEnabled                       :
                  BypassModerationFromSendersOrMembers : {}
                  RequireSenderAuthenticationEnabled   : False
                  
                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch
                    last edited by JaredBusch

                    @JaredBusch said in Exchange 2013 not sending email to Junk Folder:

                    Get-ContentFilterConfig

                    Can anyone else with an on-prem Exchange server tell be what their settings here are?

                    Get-ContentFilterConfig

                    M 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      I've set this.

                      Set-OrganizationConfig -SCLJunkThreshold 4
                      

                      now to wait and see what happens.

                      1 Reply Last reply Reply Quote 0
                      • M
                        manxam @JaredBusch
                        last edited by manxam

                        @JaredBusch :

                        RunspaceId                            : 14a9f9e7-80a4-4a8f-86eb-a44d6038b921
                        Name                                  : ContentFilterConfig
                        RejectionResponse                     : Message rejected as spam by Content Filtering.
                        OutlookEmailPostmarkValidationEnabled : True
                        BypassedRecipients                    : {}
                        QuarantineMailbox                     :
                        SCLRejectThreshold                    : 7
                        SCLRejectEnabled                      : True
                        SCLDeleteThreshold                    : 9
                        SCLDeleteEnabled                      : False
                        SCLQuarantineThreshold                : 9
                        SCLQuarantineEnabled                  : False
                        BypassedSenders                       : {}
                        BypassedSenderDomains                 : {}
                        Enabled                               : True
                        ExternalMailEnabled                   : True
                        InternalMailEnabled                   : False
                        AdminDisplayName                      :
                        ExchangeVersion                       : 0.1 (8.0.535.0)
                        DistinguishedName                     : CN=ContentFilterConfig,CN=Message Hygiene,CN=Transport
                                                                Settings,CN=Mail,CN=Microsoft
                                                                Exchange,CN=Services,CN=Configuration,DC=Mail,DC=contoso,DC
                        Identity                              : ContentFilterConfig
                        Guid                                  : a21710e1-71a9-40b8-ac79-8655de1cc5ef
                        ObjectCategory                        : Mail.Consoto.com/Configuration/Schema/ms-Exch-Message-Hygien
                                                                onfig
                        ObjectClass                           : {top, msExchAgent, msExchMessageHygieneContentFilterConfig}
                        WhenChanged                           : 10/13/2015 12:01:31 PM
                        WhenCreated                           : 10/13/2015 12:01:31 PM
                        WhenChangedUTC                        : 10/13/2015 4:01:31 PM
                        WhenCreatedUTC                        : 10/13/2015 4:01:31 PM
                        OrganizationId                        :
                        Id                                    : ContentFilterConfig
                        OriginatingServer                     : data.Mail.Consoto.com
                        IsValid                               : True
                        ObjectState                           : Unchanged
                        
                        1 Reply Last reply Reply Quote 0
                        • M
                          manxam
                          last edited by manxam

                          Note the when created and when changed on yours vs mine.
                          This one is default enabled.
                          Yours appears to have changed 3 years after setup.

                          Is it possible that this company had an external mail filter at some point?

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @manxam
                            last edited by

                            @manxam said in Exchange 2013 not sending email to Junk Folder:

                            Note the when created and when changed on yours vs mine.
                            This one is default enabled.
                            Yours appears to have changed 3 years after setup.

                            Is it possible that this company had an external mail filter at some point?

                            2014 is 6 years ago..That is when I upgraded them from SBS 2008 R2 to Server 2012 R2 with Exchange 2013.

                            The SBS instance was not set up by me and I never changed these settings. They have had Postini for years until Google screwed it. So it is entirely possible their prior admin disabled this for some reason.

                            M 1 Reply Last reply Reply Quote 0
                            • M
                              manxam @JaredBusch
                              last edited by

                              Wonder if this is a legacy setting brought forward from SBS 2008.. Regardless, changing it to 4 like you did should likely fix your issue going forward.

                              JaredBuschJ 1 Reply Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch @manxam
                                last edited by

                                @manxam said in Exchange 2013 not sending email to Junk Folder:

                                Wonder if this is a legacy setting brought forward from SBS 2008.. Regardless, changing it to 4 like you did should likely fix your issue going forward.

                                Possibly. Time will tell if mail start going to Junk or not.

                                1 Reply Last reply Reply Quote 0
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