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    Windows 10 1709 slow waking from sleep

    Scheduled Pinned Locked Moved IT Discussion
    windows 10sleepdash win10 nightmare
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    • DashrenderD
      Dashrender
      last edited by Dashrender

      I have two users who were recently upgraded to 1709 (not actual upgrades - fresh installs).

      One is a desktop, and the other a laptop user.

      They both are reporting issues after waking from sleep mode.

      Outlook will report as being offline (Outlook is running in online only mode).
      Network shares will be inaccessible.

      If they wait about 5-8 mins after waking from sleep mode, the system seems to finally come back on it's own.
      Of course this is an unusable situation - so the user ends up logging out and back in (if Outlook is the only thing affected this time, closing and opening Outlook will solve it's issue).

      Anyone else seeing this?

      Sleep mode is set to the defaults:
      Screen off
      Battery - 5
      Wall power - 10
      Sleep mode
      Battery - 15
      Wall power - 30

      1 Reply Last reply Reply Quote 0
      • A
        Alex Sage
        last edited by

        What is the model of the computer?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • KellyK
          Kelly
          last edited by

          Have you checked powersaving/sleep settings on the NIC?

          DashrenderD 1 Reply Last reply Reply Quote 0
          • Emad RE
            Emad R
            last edited by

            Turn the off the stupid never power off mode = hybrid shutdown

            https://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169

            DashrenderD 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @Alex Sage
              last edited by Dashrender

              @aaronstuder said in Windows 10 1709 slow waking from sleep:

              What is the model of the computer?

              HP Probook 650 G3
              HP Probook 650 G1
              HP EliteDesk 800 G3
              HP EliteDesk 800 G1

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @Kelly
                last edited by

                @kelly said in Windows 10 1709 slow waking from sleep:

                Have you checked powersaving/sleep settings on the NIC?

                The settings are the default.
                t33JDc5.png

                1KnHyCP.png

                KellyK 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @Emad R
                  last edited by

                  @emad-r said in Windows 10 1709 slow waking from sleep:

                  Turn the off the stupid never power off mode = hybrid shutdown

                  https://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169

                  I'll have to read and see if this is something new for 1709...

                  In any case - I have 1709 and have had since the day it was released and I have not had these problems. But I got 1709 through an upgrade, not a fresh install.

                  The other three users having issues all recently got new machines, with 1709 as a fresh install.
                  These were installed from a VL ISO, not the factor crap images that came with the machines.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • KellyK
                    Kelly @Dashrender
                    last edited by

                    @dashrender said in Windows 10 1709 slow waking from sleep:

                    @kelly said in Windows 10 1709 slow waking from sleep:

                    Have you checked powersaving/sleep settings on the NIC?

                    The settings are the default.
                    t33JDc5.png

                    1KnHyCP.png

                    Might be worth unchecking that. The computer will use more power overall, but it may solve your issue.

                    DashrenderD 2 Replies Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @Kelly
                      last edited by

                      @kelly said in Windows 10 1709 slow waking from sleep:

                      @dashrender said in Windows 10 1709 slow waking from sleep:

                      @kelly said in Windows 10 1709 slow waking from sleep:

                      Have you checked powersaving/sleep settings on the NIC?

                      The settings are the default.

                      Might be worth unchecking that. The computer will use more power overall, but it may solve your issue.

                      Well - as JB said the other day in his troubleshooting thread - that's not a root cause, and with multiple machines all having the same issue - wired or wireless - I'd really like a root cause.

                      KellyK 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @Kelly
                        last edited by

                        @kelly said in Windows 10 1709 slow waking from sleep:

                        @dashrender said in Windows 10 1709 slow waking from sleep:

                        @kelly said in Windows 10 1709 slow waking from sleep:

                        Have you checked powersaving/sleep settings on the NIC?

                        The settings are the default.
                        t33JDc5.png

                        1KnHyCP.png

                        Might be worth unchecking that. The computer will use more power overall, but it may solve your issue.

                        As a side note, I this on the desktop having the issue, and today it definitely had the disconnected Outlook issue.

                        1 Reply Last reply Reply Quote 0
                        • KellyK
                          Kelly @Dashrender
                          last edited by

                          @dashrender said in Windows 10 1709 slow waking from sleep:

                          @kelly said in Windows 10 1709 slow waking from sleep:

                          @dashrender said in Windows 10 1709 slow waking from sleep:

                          @kelly said in Windows 10 1709 slow waking from sleep:

                          Have you checked powersaving/sleep settings on the NIC?

                          The settings are the default.

                          Might be worth unchecking that. The computer will use more power overall, but it may solve your issue.

                          Well - as JB said the other day in his troubleshooting thread - that's not a root cause, and with multiple machines all having the same issue - wired or wireless - I'd really like a root cause.

                          That makes sense. From your OP it sounded as though only two machines that were having issues, and I assumed wired.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @Kelly
                            last edited by

                            @kelly said in Windows 10 1709 slow waking from sleep:

                            @dashrender said in Windows 10 1709 slow waking from sleep:

                            @kelly said in Windows 10 1709 slow waking from sleep:

                            @dashrender said in Windows 10 1709 slow waking from sleep:

                            @kelly said in Windows 10 1709 slow waking from sleep:

                            Have you checked powersaving/sleep settings on the NIC?

                            The settings are the default.

                            Might be worth unchecking that. The computer will use more power overall, but it may solve your issue.

                            Well - as JB said the other day in his troubleshooting thread - that's not a root cause, and with multiple machines all having the same issue - wired or wireless - I'd really like a root cause.

                            That makes sense. From your OP it sounded as though only two machines that were having issues, and I assumed wired.

                            As of the OP, I only posted about 2, now I've added a third.

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @Dashrender
                              last edited by

                              @dashrender said in Windows 10 1709 slow waking from sleep:

                              @emad-r said in Windows 10 1709 slow waking from sleep:

                              Turn the off the stupid never power off mode = hybrid shutdown

                              https://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169

                              I'll have to read and see if this is something new for 1709...

                              In any case - I have 1709 and have had since the day it was released and I have not had these problems. But I got 1709 through an upgrade, not a fresh install.

                              The other three users having issues all recently got new machines, with 1709 as a fresh install.
                              These were installed from a VL ISO, not the factor crap images that came with the machines.

                              Why use VL? They are not different anymore in my experience.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @jaredbusch said in Windows 10 1709 slow waking from sleep:

                                @dashrender said in Windows 10 1709 slow waking from sleep:

                                @emad-r said in Windows 10 1709 slow waking from sleep:

                                Turn the off the stupid never power off mode = hybrid shutdown

                                https://lifehacker.com/enable-this-setting-to-make-windows-10-boot-up-faster-1743697169

                                I'll have to read and see if this is something new for 1709...

                                In any case - I have 1709 and have had since the day it was released and I have not had these problems. But I got 1709 through an upgrade, not a fresh install.

                                The other three users having issues all recently got new machines, with 1709 as a fresh install.
                                These were installed from a VL ISO, not the factor crap images that came with the machines.

                                Why use VL? They are not different anymore in my experience.

                                I haven't tried OEM software with KMS licensing.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  FYI - I've set two of the machine (one laptop and one desktop) to not sleep for 3+ hours. We'll see if this makes any difference. The laptop user is not very mobile, so they rarely move the laptop (close the lid, etc).

                                  1 Reply Last reply Reply Quote 1
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