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    Small office phone setup

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    • thanksajdotcomT
      thanksajdotcom @coliver
      last edited by

      @coliver said:

      @Dashrender said:

      @coliver said:

      @Dashrender said:

      @coliver said:

      It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

      It might be a 15/3 - but that would be the max.

      I think they have 2 normal phone lines and the fax, so 3 calls max.

      You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

      I'll kill pandora and all other streaming services at the sonicwall.

      Good luck I would have a riot on my hands if we attempted to do that here...

      Why not just QoS it? Once you get this setup, allocate SIP traffic as highest priority on the network and then filter down from there, with sites like Spotify and Pandora having lowest priority.

      DashrenderD coliverC 2 Replies Last reply Reply Quote 1
      • DashrenderD
        Dashrender @coliver
        last edited by

        @coliver said:

        @Dashrender said:

        @coliver said:

        @Dashrender said:

        @coliver said:

        It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

        It might be a 15/3 - but that would be the max.

        I think they have 2 normal phone lines and the fax, so 3 calls max.

        You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

        I'll kill pandora and all other streaming services at the sonicwall.

        Good luck I would have a riot on my hands if we attempted to do that here...

        Luckily it's our corporate policy - no streaming unless it's for an approved webinar, etc.

        thanksajdotcomT 1 Reply Last reply Reply Quote 1
        • thanksajdotcomT
          thanksajdotcom @Dashrender
          last edited by

          @Dashrender said:

          @coliver said:

          @Dashrender said:

          @coliver said:

          @Dashrender said:

          @coliver said:

          It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

          It might be a 15/3 - but that would be the max.

          I think they have 2 normal phone lines and the fax, so 3 calls max.

          You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

          I'll kill pandora and all other streaming services at the sonicwall.

          Good luck I would have a riot on my hands if we attempted to do that here...

          Luckily it's our corporate policy - no streaming unless it's for an approved webinar, etc.

          That makes it easy.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @thanksajdotcom
            last edited by

            @ajstringham said:

            Why not just QoS it? Once you get this setup, allocate SIP traffic as highest priority on the network and then filter down from there, with sites like Spotify and Pandora having lowest priority.

            My thoughts exactly

            1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @thanksajdotcom
              last edited by

              @ajstringham said:

              @coliver said:

              @Dashrender said:

              @coliver said:

              @Dashrender said:

              @coliver said:

              It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

              It might be a 15/3 - but that would be the max.

              I think they have 2 normal phone lines and the fax, so 3 calls max.

              You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

              I'll kill pandora and all other streaming services at the sonicwall.

              Good luck I would have a riot on my hands if we attempted to do that here...

              Why not just QoS it? Once you get this setup, allocate SIP traffic as highest priority on the network and then filter down from there, with sites like Spotify and Pandora having lowest priority.

              That would work, I've had iffy results with some QoS at the firewall though, it may just be the Astaro that I was using.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @thanksajdotcom
                last edited by

                @ajstringham said:

                @Dashrender said:

                @ajstringham said:

                @Dashrender even if you do have to buy a scanner, those are a couple hundred dollars. I assume people have to scan stuff in at least sometimes now as it is, no? e-Fax is more about receiving faxes than the sending.

                You would be incorrect, they do not scan - our EHR supports uploads, true, but they prefer to have barcoded fax pages sent into their system, and this is what we do.

                Wow. That's really weird...well, all in all, it might be easiest to spend the little bit of money it takes for a POTS line to maintain it just for the fax.

                This won't be an issue since we already pay for 3 lines, we'll probably reduce costs by trading two POTS for 2 SIP trunks.

                coliverC 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @Dashrender
                  last edited by

                  @Dashrender One of the other things that I ran into is to ensure that you can get service from a SIP trunk provider that isn't your ISP. I am in a very rural part of NY and there is only one entity that services our area.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @coliver
                    last edited by

                    @coliver said:

                    @Dashrender One of the other things that I ran into is to ensure that you can get service from a SIP trunk provider that isn't your ISP. I am in a very rural part of NY and there is only one entity that services our area.

                    Say again? Do you mean you simply couldn't get a local number for your area? I recall @scottalanmiller saying something about some backward system in NY some time ago that allowed them to limit who could provide local services up there.

                    coliverC thanksajdotcomT 2 Replies Last reply Reply Quote 0
                    • coliverC
                      coliver @Dashrender
                      last edited by

                      @Dashrender Yep, that is exactly what I am referring to.

                      1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @Dashrender
                        last edited by

                        @Dashrender said:

                        @coliver said:

                        @Dashrender One of the other things that I ran into is to ensure that you can get service from a SIP trunk provider that isn't your ISP. I am in a very rural part of NY and there is only one entity that services our area.

                        Say again? Do you mean you simply couldn't get a local number for your area? I recall @scottalanmiller saying something about some backward system in NY some time ago that allowed them to limit who could provide local services up there.

                        Different areas are serviced by different providers, that's for sure. Not really any different than any other part of the country though.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          What do you recommend for a PC for this setup? spec wise.

                          coliverC thanksajdotcomT 2 Replies Last reply Reply Quote 0
                          • thanksajdotcomT
                            thanksajdotcom
                            last edited by

                            Also, you can port your current phone numbers in, but I've been told that can take months at times...

                            coliverC 1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver @Dashrender
                              last edited by

                              @Dashrender said:

                              What do you recommend for a PC for this setup? spec wise.

                              A virtual machine.... if you can't do that basically any old thing will work for this. @NetworkNerd walked me through that a couple of weeks ago.

                              thanksajdotcomT 1 Reply Last reply Reply Quote 0
                              • thanksajdotcomT
                                thanksajdotcom @Dashrender
                                last edited by

                                @Dashrender said:

                                What do you recommend for a PC for this setup? spec wise.

                                It's a very lightweight system. 2GB of RAM, which is probably way overkill. Single vCPU, 20GB of HDD. That'd be plenty.

                                1 Reply Last reply Reply Quote 0
                                • thanksajdotcomT
                                  thanksajdotcom @coliver
                                  last edited by

                                  @coliver said:

                                  @Dashrender said:

                                  What do you recommend for a PC for this setup? spec wise.

                                  A virtual machine.... if you can't do that basically any old thing will work for this. @NetworkNerd walked me through that a couple of weeks ago.

                                  Exactly.

                                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                  • thanksajdotcomT
                                    thanksajdotcom @thanksajdotcom
                                    last edited by

                                    @ajstringham said:

                                    @coliver said:

                                    @Dashrender said:

                                    What do you recommend for a PC for this setup? spec wise.

                                    A virtual machine.... if you can't do that basically any old thing will work for this. @NetworkNerd walked me through that a couple of weeks ago.

                                    Exactly.

                                    Although obviously, if this is your phone system, throwing it on some old desktop might be less than ideal...

                                    1 Reply Last reply Reply Quote 1
                                    • coliverC
                                      coliver @thanksajdotcom
                                      last edited by

                                      @ajstringham The FCC has requirements of number portability for both landline and wireless phones but the clause was that the providers had to be in the same service area. There are some service areas in the nation that are only serviced by one telephone company/provider.

                                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        Any box you got can do it since you have no VM infrastructure at that site. I would honestly host it though for 10 phones and only 2-3 simultaneous calls.

                                        The bandwidth usage will be the same and you will have it in a location that does not fail (generally speaking). So even if your internet went out, the PBX would still take calls and route them to voicemail.

                                        You could easily log in and create a new route and send all calls to the main office temporarily when something happens.

                                        coliverC thanksajdotcomT 2 Replies Last reply Reply Quote 2
                                        • thanksajdotcomT
                                          thanksajdotcom @coliver
                                          last edited by

                                          @coliver said:

                                          @ajstringham The FCC has requirements of number portability for both landline and wireless phones but the clause was that the providers had to be in the same service area. There are some service areas in the nation that are only serviced by one telephone company/provider.

                                          Ah, interesting...

                                          1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver @JaredBusch
                                            last edited by

                                            @JaredBusch said:

                                            Any box you got can do it since you have no VM infrastructure at that site. I would honestly host it though for 10 phones and only 2-3 simultaneous calls.

                                            The bandwidth usage will be the same and you will have it in a location that does not fail (generally speaking). So even if your internet went out, the PBX would still take calls and route them to voicemail.

                                            You could easily log in and create a new route and send all calls to the main office temporarily when something happens.

                                            Agreed, although remember that every call is at this point is an external call. So it would count twice as far as bandwidth is concerned.

                                            thanksajdotcomT JaredBuschJ 2 Replies Last reply Reply Quote 0
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