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    Small office phone setup

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    • thanksajdotcomT
      thanksajdotcom @thanksajdotcom
      last edited by

      @Dashrender even if you do have to buy a scanner, those are a couple hundred dollars. I assume people have to scan stuff in at least sometimes now as it is, no? e-Fax is more about receiving faxes than the sending.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @thanksajdotcom
        last edited by

        @ajstringham said:

        @Dashrender said:

        @ajstringham said:

        Would it make more sense to just invest in an e-Fax system?

        Not at this time as that would require the purchase of a scanner, etc..

        You don't have some MFP at this location?

        I don't have a location to send the scan other than over the VPN to my office, not desirable. (and the local drive is not a valid target - super old MFP).

        thanksajdotcomT 1 Reply Last reply Reply Quote 0
        • thanksajdotcomT
          thanksajdotcom @NetworkNerd
          last edited by

          @NetworkNerd said:

          If it helps, I have a fax machine used from a HP Officejet printer hooked up to a Grandstream HandyTone 701 adapter registered to a cloud-hosted Elastix PBX, and faxes work well on their 50/5 cable connection.

          But I agree with Chad about the 2 Mbps upload being a potential bottleneck.

          Yeah, the up is the only potential problem. If someone is on the phone and tries sending a large email attachment, you could have issues. Is this a DSL connection at that location?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom @Dashrender
            last edited by

            @Dashrender said:

            @ajstringham said:

            @Dashrender said:

            @ajstringham said:

            Would it make more sense to just invest in an e-Fax system?

            Not at this time as that would require the purchase of a scanner, etc..

            You don't have some MFP at this location?

            I don't have a location to send the scan other than over the VPN to my office, not desirable. (and the local drive is not a valid target - super old MFP).

            What is the make and model of the machine? You could probably scan to email and that would work well.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @thanksajdotcom
              last edited by

              @ajstringham said:

              @Dashrender even if you do have to buy a scanner, those are a couple hundred dollars. I assume people have to scan stuff in at least sometimes now as it is, no? e-Fax is more about receiving faxes than the sending.

              You would be incorrect, they do not scan - our EHR supports uploads, true, but they prefer to have barcoded fax pages sent into their system, and this is what we do.

              thanksajdotcomT 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @coliver
                last edited by

                @coliver said:

                It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                It might be a 15/3 - but that would be the max.

                I think they have 2 normal phone lines and the fax, so 3 calls max.

                coliverC 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @Dashrender
                  last edited by

                  @Dashrender said:

                  @coliver said:

                  It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                  It might be a 15/3 - but that would be the max.

                  I think they have 2 normal phone lines and the fax, so 3 calls max.

                  You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @coliver
                    last edited by

                    @coliver said:

                    @Dashrender said:

                    @coliver said:

                    It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                    It might be a 15/3 - but that would be the max.

                    I think they have 2 normal phone lines and the fax, so 3 calls max.

                    You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

                    I'll kill pandora and all other streaming services at the sonicwall.

                    coliverC 1 Reply Last reply Reply Quote 0
                    • coliverC
                      coliver @Dashrender
                      last edited by

                      @Dashrender said:

                      @coliver said:

                      @Dashrender said:

                      @coliver said:

                      It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                      It might be a 15/3 - but that would be the max.

                      I think they have 2 normal phone lines and the fax, so 3 calls max.

                      You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

                      I'll kill pandora and all other streaming services at the sonicwall.

                      Good luck I would have a riot on my hands if we attempted to do that here...

                      thanksajdotcomT DashrenderD 2 Replies Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @Dashrender
                        last edited by

                        @Dashrender said:

                        @ajstringham said:

                        @Dashrender even if you do have to buy a scanner, those are a couple hundred dollars. I assume people have to scan stuff in at least sometimes now as it is, no? e-Fax is more about receiving faxes than the sending.

                        You would be incorrect, they do not scan - our EHR supports uploads, true, but they prefer to have barcoded fax pages sent into their system, and this is what we do.

                        Wow. That's really weird...well, all in all, it might be easiest to spend the little bit of money it takes for a POTS line to maintain it just for the fax.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • thanksajdotcomT
                          thanksajdotcom @coliver
                          last edited by

                          @coliver said:

                          @Dashrender said:

                          @coliver said:

                          @Dashrender said:

                          @coliver said:

                          It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                          It might be a 15/3 - but that would be the max.

                          I think they have 2 normal phone lines and the fax, so 3 calls max.

                          You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

                          I'll kill pandora and all other streaming services at the sonicwall.

                          Good luck I would have a riot on my hands if we attempted to do that here...

                          Why not just QoS it? Once you get this setup, allocate SIP traffic as highest priority on the network and then filter down from there, with sites like Spotify and Pandora having lowest priority.

                          DashrenderD coliverC 2 Replies Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @coliver
                            last edited by

                            @coliver said:

                            @Dashrender said:

                            @coliver said:

                            @Dashrender said:

                            @coliver said:

                            It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                            It might be a 15/3 - but that would be the max.

                            I think they have 2 normal phone lines and the fax, so 3 calls max.

                            You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

                            I'll kill pandora and all other streaming services at the sonicwall.

                            Good luck I would have a riot on my hands if we attempted to do that here...

                            Luckily it's our corporate policy - no streaming unless it's for an approved webinar, etc.

                            thanksajdotcomT 1 Reply Last reply Reply Quote 1
                            • thanksajdotcomT
                              thanksajdotcom @Dashrender
                              last edited by

                              @Dashrender said:

                              @coliver said:

                              @Dashrender said:

                              @coliver said:

                              @Dashrender said:

                              @coliver said:

                              It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                              It might be a 15/3 - but that would be the max.

                              I think they have 2 normal phone lines and the fax, so 3 calls max.

                              You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

                              I'll kill pandora and all other streaming services at the sonicwall.

                              Good luck I would have a riot on my hands if we attempted to do that here...

                              Luckily it's our corporate policy - no streaming unless it's for an approved webinar, etc.

                              That makes it easy.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @thanksajdotcom
                                last edited by

                                @ajstringham said:

                                Why not just QoS it? Once you get this setup, allocate SIP traffic as highest priority on the network and then filter down from there, with sites like Spotify and Pandora having lowest priority.

                                My thoughts exactly

                                1 Reply Last reply Reply Quote 0
                                • coliverC
                                  coliver @thanksajdotcom
                                  last edited by

                                  @ajstringham said:

                                  @coliver said:

                                  @Dashrender said:

                                  @coliver said:

                                  @Dashrender said:

                                  @coliver said:

                                  It depends on how many concurrent calls you have. Although a 2Mb upload may be a bit of a bottle neck.

                                  It might be a 15/3 - but that would be the max.

                                  I think they have 2 normal phone lines and the fax, so 3 calls max.

                                  You could probably get away with it if it is just 3 calls... but again if someone starts listening to Pandora while another person is sending some sort of attachment you may run into issues.

                                  I'll kill pandora and all other streaming services at the sonicwall.

                                  Good luck I would have a riot on my hands if we attempted to do that here...

                                  Why not just QoS it? Once you get this setup, allocate SIP traffic as highest priority on the network and then filter down from there, with sites like Spotify and Pandora having lowest priority.

                                  That would work, I've had iffy results with some QoS at the firewall though, it may just be the Astaro that I was using.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @thanksajdotcom
                                    last edited by

                                    @ajstringham said:

                                    @Dashrender said:

                                    @ajstringham said:

                                    @Dashrender even if you do have to buy a scanner, those are a couple hundred dollars. I assume people have to scan stuff in at least sometimes now as it is, no? e-Fax is more about receiving faxes than the sending.

                                    You would be incorrect, they do not scan - our EHR supports uploads, true, but they prefer to have barcoded fax pages sent into their system, and this is what we do.

                                    Wow. That's really weird...well, all in all, it might be easiest to spend the little bit of money it takes for a POTS line to maintain it just for the fax.

                                    This won't be an issue since we already pay for 3 lines, we'll probably reduce costs by trading two POTS for 2 SIP trunks.

                                    coliverC 1 Reply Last reply Reply Quote 0
                                    • coliverC
                                      coliver @Dashrender
                                      last edited by

                                      @Dashrender One of the other things that I ran into is to ensure that you can get service from a SIP trunk provider that isn't your ISP. I am in a very rural part of NY and there is only one entity that services our area.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @coliver
                                        last edited by

                                        @coliver said:

                                        @Dashrender One of the other things that I ran into is to ensure that you can get service from a SIP trunk provider that isn't your ISP. I am in a very rural part of NY and there is only one entity that services our area.

                                        Say again? Do you mean you simply couldn't get a local number for your area? I recall @scottalanmiller saying something about some backward system in NY some time ago that allowed them to limit who could provide local services up there.

                                        coliverC thanksajdotcomT 2 Replies Last reply Reply Quote 0
                                        • coliverC
                                          coliver @Dashrender
                                          last edited by

                                          @Dashrender Yep, that is exactly what I am referring to.

                                          1 Reply Last reply Reply Quote 0
                                          • thanksajdotcomT
                                            thanksajdotcom @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            @coliver said:

                                            @Dashrender One of the other things that I ran into is to ensure that you can get service from a SIP trunk provider that isn't your ISP. I am in a very rural part of NY and there is only one entity that services our area.

                                            Say again? Do you mean you simply couldn't get a local number for your area? I recall @scottalanmiller saying something about some backward system in NY some time ago that allowed them to limit who could provide local services up there.

                                            Different areas are serviced by different providers, that's for sure. Not really any different than any other part of the country though.

                                            1 Reply Last reply Reply Quote 0
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