Windows Update Error 0x800B0100

gjacobse

New system running Windows 7 Pro, is now failing to complete updates with this error:

Error 0x800B0100 when you try to install Windows Updates or Microsoft Updates

I tried this, only to get a error on installing the Fix.

Then search for Windows 7 update Fix, and found

How do I reset Windows Update components?

downloaded the fix, and ran it,.. seemed to find and resolve some items, but when running the updates, still get a failed.

There are nine important and four suggested. It won't install the any combination of the updates.

All this just to fix Outlook so it will connect to Office 365.

Are there any other suggestions for fixing the update - while I continue to search for a fix.

travisdh1

From Rick Nash via Google+ (yes, someone actually uses that.)

My previous post about speeding up Windows 7 updates, turns out to be pretty promising. Download and install the following updates (in this order)

KB3138612
KB3145739
KB3161664
KB3020369
Reboot
KB3161608
Reboot
Do Windows Update.

Good luck, Windows 7 updates have been intentionally bad for years now. Microsoft being passive-aggressive with the free Windows 10 upgrade.

gjacobse

All of those are already installed...

travisdh1

@gjacobse said in Windows Update Error 0x800B0100:

All of those are already installed...

Hate to say it... but you may have to start over.

gjacobse

@travisdh1 said in Windows Update Error 0x800B0100:

@gjacobse said in Windows Update Error 0x800B0100:

All of those are already installed...

Hate to say it... but you may have to start over.

How do you mean? reload the OS, or uninstall those updates and then re-install them?

pchiodo

Have you attempted to delete the update cache?

MattSpeller

So close to 8008135

pchiodo

Try this:

Open an elevated command prompt and stop the update service: net stop wuauserv

Navigate to the hidden folder: c:\Windows\SoftwareDistribution\download and delete the contents.

Restart the update service: net start wuauserv

Then check for updates

wrx7m

@pchiodo That has fixed my strange 800 errors most of the time. Delete the cash and start over.

I have also had weird failures where I had to break updating into smaller pieces. So I would try to do like 20 or fewer at a time and that seemed to help.

gjacobse

I meant to return to this last night. After the user left for the evening I came back to use his computer for some IPscanning and SSH work on the local subnet.

While it was scanning IPs, I checked the Update only to see that it had pulled another 82 updates. I believe it installed about 60-70 of them and some of the rest failed. May be due to dependencies.

Dashrender

@gjacobse said in Windows Update Error 0x800B0100:

I meant to return to this last night. After the user left for the evening I came back to use his computer for some IPscanning and SSH work on the local subnet.

While it was scanning IPs, I checked the Update only to see that it had pulled another 82 updates. I believe it installed about 60-70 of them and some of the rest failed. May be due to dependencies.

Apparently this is a known problem, when I get back to my desk I'll try to post a link.

Shuey

Might be a long shot, but we have some machines on our network that can't successfully install dozens of updates. We've actually tested a few boxes where we download each patch individually from Microsoft's site and installed them one at a time (rebooting after each single patch install) and they successfully installed.

Reid Cooper

@Shuey said in Windows Update Error 0x800B0100:

Might be a long shot, but we have some machines on our network that can't successfully install dozens of updates. We've actually tested a few boxes where we download each patch individually from Microsoft's site and installed them one at a time (rebooting after each single patch install) and they successfully installed.

So you think that maybe doing it one at a time might work when doing them all at once will not? maybe there is some update conflict in a couple of the packages.

Dashrender

This might help

http://www.thewindowsclub.com/workaround-windows-10-cumulative-update-kb3194496

Look at the update in bold near the end of the first section.

here's the link
https://www.microsoft.com/en-us/download/details.aspx?id=53942

Shuey

@Reid-Cooper

@Reid-Cooper said in Windows Update Error 0x800B0100:

@Shuey said in Windows Update Error 0x800B0100:

Might be a long shot, but we have some machines on our network that can't successfully install dozens of updates. We've actually tested a few boxes where we download each patch individually from Microsoft's site and installed them one at a time (rebooting after each single patch install) and they successfully installed.

So you think that maybe doing it one at a time might work when doing them all at once will not? maybe there is some update conflict in a couple of the packages.

I can't explain why it doesn't work from within Windows Update, but that's what worked for us here; if we tried even a single update from within the Windows Update client, it would fail. But if we downloaded the KB patch from Microsoft's site and installed it manually, it worked fine (and almost every patch requires a reboot, so we pretty much had to reboot as many times as we had patches to install).

Dashrender

the report is after you update 3194496 manually, the rest should work fine. It would be interesting to know if that works for you.

Shuey

@Dashrender said in Windows Update Error 0x800B0100:

3194496

We don't have any Windows 10 machines.... I was referring to what fixed our Windows 7 test machines (since it appeared that the Op was referring to the issue on Windows 7 workstations :-/)

Dashrender

@Shuey said in Windows Update Error 0x800B0100:

@Dashrender said in Windows Update Error 0x800B0100:

3194496

We don't have any Windows 10 machines.... I was referring to what fixed our Windows 7 test machines (since it appeared that the Op was referring to the issue on Windows 7 workstations :-/)

Doh.. thanks. you're right.

nadnerB

I have been patching Windows 7 machines that haven't been turned on for a few months and have found that the update process takes an age of man to complete without manual intervention. (local WSUS)

Fortunately, I have found a process that's worked to speed up the update process.

Download and Install the latest Windows Update Agent
-- here: https://support.microsoft.com/en-au/kb/949104
Run MS Windows Update Diagnoistic tool
-- here: https://support.microsoft.com/en-us/kb/2714434
Install Windows6.1-KB3172605-x64 (post install reboot required)
-- here: https://www.microsoft.com/en-us/download/details.aspx?id=53332
run wuauclt /r /a

JaredBusch

@nadnerB said in Windows Update Error 0x800B0100:

I have been patching Windows 7 machines that haven't been turned on for a few months and have found that the update process takes an age of man to complete without manual intervention. (local WSUS)

Fortunately, I have found a process that's worked to speed up the update process.

Download and Install the latest Windows Update Agent
-- here: https://support.microsoft.com/en-au/kb/949104

Run MS Windows Update Diagnoistic tool
-- here: https://support.microsoft.com/en-us/kb/2714434

Install Windows6.1-KB3172605-x64 (post install reboot required)
-- here: https://www.microsoft.com/en-us/download/details.aspx?id=53332

run wuauclt /r /a

That is way too intense on IT staff time.

Click check for updates.
Close window and tell user to work like normal.
Next morning, click install.
Close window and tell user to work like normal and when it pops up to reboot, do so.

Way less IT time involved.