Looking for Highshool IT Intern
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@Michaelnp500 said in Looking for Highshool IT Intern:
@scottalanmiller Right. Just being with Apple would be great, but remote support or working in store also. To get a job with them though, I can't just walk into a store. We don't have one here, but they do hiring all starting online.
What are you looking for though? For example, I can do phone support. I've done it extensively, and I'm quite good at it. However, where I shine most is at in-person interactions. I'm sure some will mutter under their breath about that comment, but ask @Minion-Queen about how I do when engaging prospective clients and she'll tell you that I shine best with in-person interactions. I worked retail for about five years total. I've worked a little bit at pretty much every level of IT, although not as high as some of @scottalanmiller experiences... but I've done everything from your retail tech support up to engineering. NTG was a true gift. I got to work in administrative functions, internal support, sales, marketing, development, and more.
But at the end of the day, you need to know yourself. You want to find a job that you can shine at, and to do that, you need to know your personality type. You strike me as more outgoing, and as a people person. A common job that are a dime a dozen are traveling techs. Dell especially loves to hire people for this role. You drive around and bounce from client to client. It's a great way to gain a lot of experience fast, although you often don't dive as deep as some other roles, because you're often just the "hands" in the field. But that also varies by role.
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@Michaelnp500 said in Looking for Highshool IT Intern:
@thanksajdotcom Customer-facing/customer-service oriented, but in a technical business aspect. Working with phone and computer devices, in store customer support or call center. I am also applying to jobs outside of this field but still in a customer service field. All jobs are customer service, but I am applying to different types of jobs for now. I just need very good experience to show on my resume. The companies I am waiting on would be good ones to stay with for the long-term, but the waiting game is still here.
MSPs can be good for call center work, they tend to be quite a bit more technical than say an AT&T or Apple would be for most positions. Small and more personal (normally) but lacking in the benefits of a huge company.
Rochester, NY is actually a major call center destination due to lots of unemployed locals with a lot of technical background.
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@Minion-Queen said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool IT Intern:
@scottalanmiller said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool Intern:
@scottalanmiller said in Looking for Highshool IT Intern:
Hmmmm... the last intern's name was Michael. Well, I guess it still is Michael, in fact. I wonder if that is going to be a requirement for interns?
The friend I told about this...his name is Michael too actually...ROFL
Oh good, well then he might qualify.
He might be better as a GS intern. He wants to either do programming/CS or digital art. He's actually a decent artist, so if @Minion-Queen was looking for a marketing intern, he'd probably be perfect.
@thanksajdotcom that is actually a really good idea. Thank you It's been a long week, why didn't I think of that?
Because I'm always around to think of stuff like that for you because your brain is already overwhelmed with the 1,000,001 other things you constantly have going on that you're already juggling.
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@thanksajdotcom said in Looking for Highshool IT Intern:
A common job that are a dime a dozen are traveling techs. Dell especially loves to hire people for this role. You drive around and bounce from client to client. It's a great way to gain a lot of experience fast, although you often don't dive as deep as some other roles, because you're often just the "hands" in the field. But that also varies by role.
I've been that guy, specifically for Dell (and HP, and Compaq, and... and...)
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@scottalanmiller said in Looking for Highshool IT Intern:
@Michaelnp500 said in Looking for Highshool IT Intern:
@thanksajdotcom Customer-facing/customer-service oriented, but in a technical business aspect. Working with phone and computer devices, in store customer support or call center. I am also applying to jobs outside of this field but still in a customer service field. All jobs are customer service, but I am applying to different types of jobs for now. I just need very good experience to show on my resume. The companies I am waiting on would be good ones to stay with for the long-term, but the waiting game is still here.
MSPs can be good for call center work, they tend to be quite a bit more technical than say an AT&T or Apple would be for most positions. Small and more personal (normally) but lacking in the benefits of a huge company.
Rochester, NY is actually a major call center destination due to lots of unemployed locals with a lot of technical background.
MSPs vary company to company. Some are purely remote, some are a hybrid of remote/onsite, and some are mostly onsite (rarer but still out there). MSPs are how you gain the most technical experience in the shortest period of time. The smaller the company, the more you'll probably learn, and also be expected to do. NTG is the reason I am practically incapable of doing one thing at a time. I won't pretend I wasn't naturally disposed that way anyways, but when you have as much going on as we did all the time, you either learn to multi-task or you just don't make it...
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@scottalanmiller said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool IT Intern:
A common job that are a dime a dozen are traveling techs. Dell especially loves to hire people for this role. You drive around and bounce from client to client. It's a great way to gain a lot of experience fast, although you often don't dive as deep as some other roles, because you're often just the "hands" in the field. But that also varies by role.
I've been that guy, specifically for Dell (and HP, and Compaq, and... and...)
I have too but never as a regular job. Usually just a one-off gigs for companies like Robert Half, etc. The Gander Mountain closest to me just had all new POS systems put in. Guess who was the boots on the ground/hands in the field? Yup...
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@Michaelnp500 , customer service skills are crucial to any job. And, the better your customer service skills, the better you tend to interview. So while looking for customer service jobs is important, and the skill is essential, don't forsake the technical aspect. If you aren't super-strapped for cash, a lower-paying, somewhat IT and customer-service based job might be better long-term than a higher-paying fast-food job, for example. As @scottalanmiller , get the ball rolling. Even if it's in the wrong direction, sometimes you just need to get that initial momentum started and you can readjust course as you go.
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@thanksajdotcom said in Looking for Highshool IT Intern:
@scottalanmiller said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool IT Intern:
A common job that are a dime a dozen are traveling techs. Dell especially loves to hire people for this role. You drive around and bounce from client to client. It's a great way to gain a lot of experience fast, although you often don't dive as deep as some other roles, because you're often just the "hands" in the field. But that also varies by role.
I've been that guy, specifically for Dell (and HP, and Compaq, and... and...)
I have too but never as a regular job. Usually just a one-off gigs for companies like Robert Half, etc. The Gander Mountain closest to me just had all new POS systems put in. Guess who was the boots on the ground/hands in the field? Yup...
There is no "regular job" for those positions. They are all weird projects.
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@Michaelnp500 I will also say that if you want any of us to look at your resume, this community is excellent for that! My resume was written with the help of a few key people on the community, and was a bit of a community project. Since we did that, I've had much better luck getting callbacks and even getting jobs.
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@scottalanmiller said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool IT Intern:
@scottalanmiller said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool IT Intern:
A common job that are a dime a dozen are traveling techs. Dell especially loves to hire people for this role. You drive around and bounce from client to client. It's a great way to gain a lot of experience fast, although you often don't dive as deep as some other roles, because you're often just the "hands" in the field. But that also varies by role.
I've been that guy, specifically for Dell (and HP, and Compaq, and... and...)
I have too but never as a regular job. Usually just a one-off gigs for companies like Robert Half, etc. The Gander Mountain closest to me just had all new POS systems put in. Guess who was the boots on the ground/hands in the field? Yup...
There is no "regular job" for those positions. They are all weird projects.
Yeah, but some people have as their job that they just travel exclusively all over within a certain radius. These were one-day projects I did just to earn, sometimes extra, money.
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I might have one coming up Monday, but it's too soon to say...
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@thanksajdotcom said in Looking for Highshool IT Intern:
@scottalanmiller said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool IT Intern:
@scottalanmiller said in Looking for Highshool IT Intern:
@thanksajdotcom said in Looking for Highshool IT Intern:
A common job that are a dime a dozen are traveling techs. Dell especially loves to hire people for this role. You drive around and bounce from client to client. It's a great way to gain a lot of experience fast, although you often don't dive as deep as some other roles, because you're often just the "hands" in the field. But that also varies by role.
I've been that guy, specifically for Dell (and HP, and Compaq, and... and...)
I have too but never as a regular job. Usually just a one-off gigs for companies like Robert Half, etc. The Gander Mountain closest to me just had all new POS systems put in. Guess who was the boots on the ground/hands in the field? Yup...
There is no "regular job" for those positions. They are all weird projects.
Yeah, but some people have as their job that they just travel exclusively all over within a certain radius. These were one-day projects I did just to earn, sometimes extra, money.
If the radius is 1,000 miles.
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I get emails almost daily for jobs in my area that are for traveling techs with a 50-100 mile radius, usually for Dell or as a contractor for Dell. They usually want a clean driving record, you to have a vehicle, A+ certified, and certain tools. I see them almost daily in my email.
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@thanksajdotcom Thanks for the option. I have had several people look at it, a few of those people looked at it for free who do it for a living. My resume is now built very well and hopefully well enough to get through some companies that have the program that looks for keywords etc.
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@Michaelnp500 said in Looking for Highshool IT Intern:
@thanksajdotcom Thanks for the option. I have had several people look at it, a few of those people looked at it for free who do it for a living. My resume is now built very well and hopefully well enough to get through some companies that have the program that looks for keywords etc.
The people who did it, were they "professional resume writers"? Were they seasoned IT people? Because, forewarning, if they are just generic resume writers, and you want it to shout IT, and those people weren't IT, you probably wasted your time...maybe not completely, but mostly. It's a well-known fact that people who do that really don't know what they're doing, and IT is a very special beast.
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@thanksajdotcom said in Looking for Highshool IT Intern:
@Michaelnp500 said in Looking for Highshool IT Intern:
@thanksajdotcom Thanks for the option. I have had several people look at it, a few of those people looked at it for free who do it for a living. My resume is now built very well and hopefully well enough to get through some companies that have the program that looks for keywords etc.
The people who did it, were they "professional resume writers"? Were they seasoned IT people? Because, forewarning, if they are just generic resume writers, and you want it to shout IT, and those people weren't IT, you probably wasted your time...maybe not completely, but mostly. It's a well-known fact that people who do that really don't know what they're doing, and IT is a very special beast.
If that sounds harsh, I apologize, but that's the sad truth...
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@thanksajdotcom They were professional resume writers. They did not want to give me too much help for free, but they did a great job and made several suggestions such as wording to add more professional words to my bullets, and resume layout etc. It looks and reads much better now.
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Given his focus, an IT resume might not make the most sense. A more standard style resume might serve him better.
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@scottalanmiller said in Looking for Highshool IT Intern:
Given his focus, an IT resume might not make the most sense. A more standard style resume might serve him better.
Again, that's why I asked him what he was going for. For just general jobs, yeah, they'll do you well. But for IT-specific jobs, they are spotty at best. The problem is the disconnect between HR and the people who actual do the hiring.
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@thanksajdotcom said in Looking for Highshool IT Intern:
@scottalanmiller said in Looking for Highshool IT Intern:
Given his focus, an IT resume might not make the most sense. A more standard style resume might serve him better.
Again, that's why I asked him what he was going for. For just general jobs, yeah, they'll do you well. But for IT-specific jobs, they are spotty at best. The problem is the disconnect between HR and the people who actual do the hiring.
The point is he is not after IT. But instead tech based customer service
