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    Computer randomly crashes and shuts down!

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    • Deleted74295D
      Deleted74295 Banned @Joel
      last edited by

      @Joel said in Computer randomly crashes and shuts down!:

      @Breffni-Potter Any ideas how i can resolve?

      How often does the machine shut down? Can you drop a monitoring agent onto it?

      Flatten the machine and reinstall Windows 7. Yes you could trouble-shoot it but this would immediately fix any software issues.

      If it's hardware, that narrows it down a lot.

      1 Reply Last reply Reply Quote 2
      • DustinB3403D
        DustinB3403
        last edited by

        Is this a dell or HP system, that has a warranty? If so return it.

        Problem solved.

        MattSpellerM 1 Reply Last reply Reply Quote 2
        • MattSpellerM
          MattSpeller
          last edited by MattSpeller

          Listen to @Breffni-Potter

          If you'd like more options after you've ruled out software run the onboard diagnostics (weak sauce) or get yourself some free tools from UBCD. I like seatools v2 and memtest86+. I am happy to go into detail about both.

          http://www.ultimatebootcd.com/

          1 Reply Last reply Reply Quote 1
          • MattSpellerM
            MattSpeller @DustinB3403
            last edited by MattSpeller

            @DustinB3403 said in Computer randomly crashes and shuts down!:

            Is this a dell or HP system, that has a warranty? If so return it.

            Problem solved.

            Also a very valid option, if unsatisfying.

            JoelJ 1 Reply Last reply Reply Quote 0
            • JoelJ
              Joel @MattSpeller
              last edited by

              @MattSpeller thanks all - yes its a Dell PC. Perhaps I'll speak with them.

              What is Seatools and Memtest?

              Deleted74295D 1 Reply Last reply Reply Quote 0
              • Deleted74295D
                Deleted74295 Banned @Joel
                last edited by

                @Joel said

                What is Seatools and Memtest?

                For Seagate hard drive diagnostics and memtest is a free tool which checks for bad RAM.

                Neither of which you want to do if the system is under warranty. Pass it off to Dell support, let them walk you through their checks.

                1 Reply Last reply Reply Quote 1
                • IRJI
                  IRJ
                  last edited by

                  There used to be a little song we sung back in the day... "Fdisk....format...reinstall..."

                  Now you just need to pop in the disk and reinstall 😛

                  1 Reply Last reply Reply Quote 0
                  • Mike DavisM
                    Mike Davis
                    last edited by

                    Deos it bluescreen, or just power off? For a blue screen, you can also try whocrashed:
                    http://www.resplendence.com/whocrashed
                    to see if it's a driver or something along those lines.

                    Others have posted some tools that will stress the hardware to see if you can reproduce the problem.

                    1 Reply Last reply Reply Quote 0
                    • Deleted74295D
                      Deleted74295 Banned
                      last edited by

                      Remember, the more time you spend on "maybe it's this" fixes, the more money it costs to fix in usage of time.

                      1 Reply Last reply Reply Quote 1
                      • DashrenderD
                        Dashrender
                        last edited by

                        Sounds like maybe a bad cap on the mobo. Overheats and dies...

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Deleted74295
                          last edited by

                          @Breffni-Potter said in Computer randomly crashes and shuts down!:

                          I blame the EU.

                          You are thinking of market crashes.

                          Deleted74295D 1 Reply Last reply Reply Quote 0
                          • Deleted74295D
                            Deleted74295 Banned @scottalanmiller
                            last edited by

                            @scottalanmiller said in Computer randomly crashes and shuts down!:

                            @Breffni-Potter said in Computer randomly crashes and shuts down!:

                            I blame the EU.

                            You are thinking of market crashes.

                            There goes my money...

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Deleted74295
                              last edited by

                              @Breffni-Potter said in Computer randomly crashes and shuts down!:

                              @scottalanmiller said in Computer randomly crashes and shuts down!:

                              @Breffni-Potter said in Computer randomly crashes and shuts down!:

                              I blame the EU.

                              You are thinking of market crashes.

                              There goes my money...

                              It wasn't worth anything anyway 😉

                              Deleted74295D 1 Reply Last reply Reply Quote 1
                              • momurdaM
                                momurda
                                last edited by

                                This is an tls/ssl issue from the sounds of it. Is this some sort of machine that people remote desktop to?
                                Seems liek you have some software or driver issue that is causing the issue. You can run the dell system update to check for new drivers
                                Do you have other computers that are same make and model?

                                1 Reply Last reply Reply Quote 1
                                • Deleted74295D
                                  Deleted74295 Banned @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Computer randomly crashes and shuts down!:

                                  @Breffni-Potter said in Computer randomly crashes and shuts down!:

                                  @scottalanmiller said in Computer randomly crashes and shuts down!:

                                  @Breffni-Potter said in Computer randomly crashes and shuts down!:

                                  I blame the EU.

                                  You are thinking of market crashes.

                                  There goes my money...

                                  It wasn't worth anything anyway 😉

                                  -_-

                                  Oh we are not amused.

                                  1 Reply Last reply Reply Quote 3
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