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    Computer randomly crashes and shuts down!

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    • Deleted74295D
      Deleted74295 Banned
      last edited by Deleted74295

      I blame the EU.

      On a serious note that looks like an SSL connection error, so not likely to be OS or power based or the cause of the problem.

      JoelJ scottalanmillerS 2 Replies Last reply Reply Quote 2
      • JoelJ
        Joel @Deleted74295
        last edited by

        @Breffni-Potter Any ideas how i can resolve?

        Deleted74295D 1 Reply Last reply Reply Quote 0
        • Deleted74295D
          Deleted74295 Banned @Joel
          last edited by

          @Joel said in Computer randomly crashes and shuts down!:

          @Breffni-Potter Any ideas how i can resolve?

          How often does the machine shut down? Can you drop a monitoring agent onto it?

          Flatten the machine and reinstall Windows 7. Yes you could trouble-shoot it but this would immediately fix any software issues.

          If it's hardware, that narrows it down a lot.

          1 Reply Last reply Reply Quote 2
          • DustinB3403D
            DustinB3403
            last edited by

            Is this a dell or HP system, that has a warranty? If so return it.

            Problem solved.

            MattSpellerM 1 Reply Last reply Reply Quote 2
            • MattSpellerM
              MattSpeller
              last edited by MattSpeller

              Listen to @Breffni-Potter

              If you'd like more options after you've ruled out software run the onboard diagnostics (weak sauce) or get yourself some free tools from UBCD. I like seatools v2 and memtest86+. I am happy to go into detail about both.

              http://www.ultimatebootcd.com/

              1 Reply Last reply Reply Quote 1
              • MattSpellerM
                MattSpeller @DustinB3403
                last edited by MattSpeller

                @DustinB3403 said in Computer randomly crashes and shuts down!:

                Is this a dell or HP system, that has a warranty? If so return it.

                Problem solved.

                Also a very valid option, if unsatisfying.

                JoelJ 1 Reply Last reply Reply Quote 0
                • JoelJ
                  Joel @MattSpeller
                  last edited by

                  @MattSpeller thanks all - yes its a Dell PC. Perhaps I'll speak with them.

                  What is Seatools and Memtest?

                  Deleted74295D 1 Reply Last reply Reply Quote 0
                  • Deleted74295D
                    Deleted74295 Banned @Joel
                    last edited by

                    @Joel said

                    What is Seatools and Memtest?

                    For Seagate hard drive diagnostics and memtest is a free tool which checks for bad RAM.

                    Neither of which you want to do if the system is under warranty. Pass it off to Dell support, let them walk you through their checks.

                    1 Reply Last reply Reply Quote 1
                    • IRJI
                      IRJ
                      last edited by

                      There used to be a little song we sung back in the day... "Fdisk....format...reinstall..."

                      Now you just need to pop in the disk and reinstall 😛

                      1 Reply Last reply Reply Quote 0
                      • Mike DavisM
                        Mike Davis
                        last edited by

                        Deos it bluescreen, or just power off? For a blue screen, you can also try whocrashed:
                        http://www.resplendence.com/whocrashed
                        to see if it's a driver or something along those lines.

                        Others have posted some tools that will stress the hardware to see if you can reproduce the problem.

                        1 Reply Last reply Reply Quote 0
                        • Deleted74295D
                          Deleted74295 Banned
                          last edited by

                          Remember, the more time you spend on "maybe it's this" fixes, the more money it costs to fix in usage of time.

                          1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender
                            last edited by

                            Sounds like maybe a bad cap on the mobo. Overheats and dies...

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Deleted74295
                              last edited by

                              @Breffni-Potter said in Computer randomly crashes and shuts down!:

                              I blame the EU.

                              You are thinking of market crashes.

                              Deleted74295D 1 Reply Last reply Reply Quote 0
                              • Deleted74295D
                                Deleted74295 Banned @scottalanmiller
                                last edited by

                                @scottalanmiller said in Computer randomly crashes and shuts down!:

                                @Breffni-Potter said in Computer randomly crashes and shuts down!:

                                I blame the EU.

                                You are thinking of market crashes.

                                There goes my money...

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Deleted74295
                                  last edited by

                                  @Breffni-Potter said in Computer randomly crashes and shuts down!:

                                  @scottalanmiller said in Computer randomly crashes and shuts down!:

                                  @Breffni-Potter said in Computer randomly crashes and shuts down!:

                                  I blame the EU.

                                  You are thinking of market crashes.

                                  There goes my money...

                                  It wasn't worth anything anyway 😉

                                  Deleted74295D 1 Reply Last reply Reply Quote 1
                                  • momurdaM
                                    momurda
                                    last edited by

                                    This is an tls/ssl issue from the sounds of it. Is this some sort of machine that people remote desktop to?
                                    Seems liek you have some software or driver issue that is causing the issue. You can run the dell system update to check for new drivers
                                    Do you have other computers that are same make and model?

                                    1 Reply Last reply Reply Quote 1
                                    • Deleted74295D
                                      Deleted74295 Banned @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in Computer randomly crashes and shuts down!:

                                      @Breffni-Potter said in Computer randomly crashes and shuts down!:

                                      @scottalanmiller said in Computer randomly crashes and shuts down!:

                                      @Breffni-Potter said in Computer randomly crashes and shuts down!:

                                      I blame the EU.

                                      You are thinking of market crashes.

                                      There goes my money...

                                      It wasn't worth anything anyway 😉

                                      -_-

                                      Oh we are not amused.

                                      1 Reply Last reply Reply Quote 3
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