@scottalanmiller said:
@johnhooks said:
This kind of destroys the thread I saw on SW where everyone said you had to start in a Help Desk position to be able to learn anything.
LOL. Yup, I've been fighting that misconception my whole career. @AndyW didn't start in helpdesk either and he's a well known consulting IT guy with a long career too (one of the NTG founders.)
I know very few people who hit six figures and started on helpdesk. Most of the people I work with that are in the higher income brackets in IT tended to start off in junior administration, engineering or development roles. You can obviously get there from helpdesk too, but it feels like a very uncommon path to me. Unless you are starting really young.
I've never worked in a Help Desk (thankfully) but from what I have seen/heard, it seems like it's almost impossible to get out. And it looks like it rarely challenges people enough to make them want to be there.