Hey guys,
I recently came across a list of top 10 data disasters, the causes of which ranged from an overheated server to a phone that was destroyed by a lawn mower. The post got me thinking about real world examples of data loss some of you may have experienced in your IT careers. What were some of the biggest disasters of 2015? How'd they go down? Were you able to recover the data? How?
I specifically mean hosting providers that may offer clients server backup as a premium service.
Hi guys,
Random question, but are any of you in the web hosting space? If so, where do you get your industry news and what other communities are you members of? I'm really trying to get a feel for how best to reach the market with content. Thank you, and hope you all had wonderful Thanksgivings with plenty of turkey comas! 
What is Thanksgiveness? It is a word I made up. This week we start a season of Thanksgiving that ends on New Year's Day. Let me share a secret to make this Thanksgiving the start of your best leadership years and the start of more opportunities for joy in your life and at work.
Thanksgiveness = Thanksgiving + Forgiveness. The reason for this new word is the two decisions are integrated. It may surprise you, but in typical servant leadership style the last comes first. Before we can experience true thankfulness we must accept forgiveness so deeply that we can forgive. This can be difficult because in many ways forgiveness is a much more complicated experience than thankfulness. It relates to our ego, wounds in life, spiritual beliefs, attitude, and habits.
Leaders who are thankful, and can express sincere gratitude to others, leave a much more powerful legacy than other managers. Yet one major hurdle for leaders is that if you truly want to experience the fullness of Thanksgiving every day, then you must comprehend the complications of forgiveness in your own life and overcome its challenges.
Here are three steps for any business owner to begin this journey.
@scottalanmiller said:
Important to note that HIPAA is not about being secure, just about making a good effort. Tons of things that are totally acceptable in HIPAA (sending a fax, for example) are considered ridiculously insecure by IT standards. HIPAA consulting is about avoiding fines. Security consulting, separate from HIPAA, is about keeping your data from being exposed.
What are some other insecure, but HIPAA-compliant practices you see all of the time?
@scottalanmiller oh so very true! You've just inspired a new blog post for us - stay tuned!
In a recent KPMG survey of 223 healthcare executives, a full 80 percent stated that their information technology had been compromised by cyber attacks.
Let’s think about this for two seconds… 80 percent!!! Possibly, a portion of the remaining 20 percent had not yet known that they were a part of the 80 percent. After all, how many clients have you taken on only to find that their network was being compromised or had been compromised?
In healthcare especially, the question is not if providers will experience a breach or cyber attack, but rather when. How will they respond, and what will the fallout be?
Do you know what annoys your prospects most about IT services providers? It’s your use of technical jargon instead of plain English. If you’ve been following our blog series about jargon, you know it can be detrimental to your marketing and client relations. In this article, we’ll give you some easy-to-implement tips on how to kick the jargon habit.
What are some examples of IT jargon you've heard peers use? Have you found yourself using any?
In case you didn't know, we've been creating white label quick tips you can download and share with your clients and prospects.
This month we're bringing you the 4 Ways to Increase Your Laptop Battery Life and Charge! You may know not to keep your laptop plugged in when it's fully charged, but do your clients? It's simple, but these little pointers can go along way in demonstrating your tech authority.
What questions do you constantly receive that you'd like to see in next month's installment of our series?
Hope you enjoy the following post from one of our own employees, who got her start as a technician!
I started my IT career as a technician, originally working in a high volume call center-type help desk, and then later moving to a desktop support/system admin position for a local IT company closer to home. Within a few years, I found myself at a dead end with no vertical movement within the company. I was not learning anymore, as each person had a niche and refused to train anyone else on that product, which left me and my fellow technicians feeling rather bored with large gaps in our trainings. I enjoyed my job, but my growth was stagnant, and I wasn't being challenged with any new issues. Can any of you relate?
What were some of your most memorable "a-ha" moments as techs?
Well hello!
Every Friday, we release an episode of IT Rewind, a short video sharing the top 2-3 headlines in IT that week.
Here's what we're serving up in today's installment...
Thousands of Java applications are currently at risk, and you'll be surprised to hear what the profile of a fraudster looks like! To hear more, just click play!
...Oh and we know Ben looks kind of creepy in that screen grab, but hopefully that doesn't deter you from watching...
Are these kinds of programs helpful for you? What other stories stuck out to you? Thanks!
Nearly 22 million businesses have merchant accounts that accept credit cards and are subject to PCI Data Security Standards. Offering PCI compliance to clients and prospects that process, store or transmit credit card information is a tremendous opportunity for MSPs. Currently, 92% of attacks target small businesses with low processing volume. Small businesses are especially prime targets for data thieves because many have more lax security standards for cardholder data than larger corporations like Target and Hilton Hotels, two companies that still suffered severe data breaches!
Business fallout for security breaches is severe. If hit, your clients could incur fines, penalties, lost sales and could even face the risk of going out of business. How can you stay ahead of the curve and help them avoid a tarnished image and business-crippling costs? For one, you can offer PCI compliance risk assessments to ensure liable customers stay safe and abide by security regulations.
Are you offering PCI compliance services? How has it helped you grow your book of business?
The presidential primary debate season is well underway with another Republican debate taking place tonight – and while we’re not expecting the candidates to spend too much time focusing on IT, there’s no shortage of tech issues to debate today.
In the spirit of the political season, we’ve put together our own debate around one of today’s leading IT topics – the cloud. Watch below as public, private and hybrid clouds each make their case for why they should be the go-to platform of choice and debate the merits of their respective architectures!
Alriiiiiiight! As with any political debate, it's time to review what you just watched. Yep, we want YOU to be the talking heads by answering any of the following:
Who do you think won the debate, and why?
What new information did you learn from the cloud candidates?
What questions do you have that weren't answered in the debate?
What show would you like to see Brody Rhombus host next?
Hope you enjoyed our video!
Good morning, all! I thought I'd share our latest blog post, straight from one of our clients...
Reactively fending off attacks is only part of the fight. Detection and prevention of attacks before they become a problem is just as (if not more so) important and vitally critical to protecting your clients’ workstations, servers and networks.
Here are some ideas to help you establish a proactive and aggressive battle plan that you can implement to better protect client security.
How often are you monitoring your firewall? What trends have you noticed in your threat intelligence solution? Do you have anything to add that will help other MSPs? Sound off!
Hi, I'm Mary! I'm so excited to have found this community of IT professionals. I manage and write blog content and can really benefit from your years of experience and expertise. If, at any point, you think any of us at Continuum are being too self-promotional, please let us know! Our primary aim is to produce the best, most educational content. We're all thrilled to join the conversation and learn from you all!