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    2. jt1001001
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    • Topics 10
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    Posts

    Recent Best Controversial
    • RE: What Are You Doing Right Now

      @EddieJennings $2.50 instances are available again in NY/NJ

      posted in Water Closet
      jt1001001J
      jt1001001
    • What is everyone using for basic ticket management these days?

      Our Sales Coordination team is looking to have a very basic ticketing system to help track some of their activities. They are looking for the following:

      • Email to ticket creation and tracking (future emails go into the ticket)
      • Cat and Subcat of ticket
      • Ticket Status: OPEN, WORKING ON, WAITING FOR MORE INFO, CLOSED
      • When in the status of working on, keeping track of time working on ticket
      • Ticket Notes
      • accept attachmets. Mostly documetns but ocaasionally zip files
        REPORTING: Needs to have good reporting

      Right now, we use ManageEngine SDP for our I-T ticketing and asset management. This would work for the Coordinators but they do not need the whole ITIL model nor any asset management or remote control capabilities. I am going to look at Zoho's DESK package (Free for up to 10 users) , and looking for other recommendations.

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      WindScream...because i need to scream at them once again

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: What is everyone using for basic ticket management these days?

      so the group decided to go with Zoho's solution as it provides the basic functions they are looking for and its free for up to 10 users (there's 3 on that team). Thanks everyone for the suggestions and we will definitely keep our eyes on SodiumSuite.

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      Phase 2 of our move to colocation starts today

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: Yealink Suppliers

      As @NetworkNerd said. I got some Yealink phone from them last year.

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: Weekend Plans

      its Camping Week-end! First time with the kids (4 and 2) so should be umm interesting to say the least.

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: Phyiscal Access Control Systems - Recommendations?

      We use ADT and their Brivo system for all our offices. Since it's alarm and access it may be overpriced for the SMB. The door controls all have battery backup in them and I have a ups on it too

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      @scottalanmiller I still read slashdot..Well glance over it is more like it.

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: How do ISPs get business?

      Paetec basically bragged to us they were buying Windstream . Our Sales Rep, the Master Account Rep even one of the VP's came to our office and said "buying" not "being bought". Proof though is in the pudding as you can see from @JaredBusch

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      Packing up for the weekend camping trip.

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: Replacement Software?

      We've been using Zoho Desk for just basic ticketing for one of my teams and so far its been working well. They have the full ServiceDesk product if you want the whole RMM.inventory experience but watch out their sales group gets very aggressive

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      Made it to NJ. Passed by pifford then realized after the@Minion-Queen and @NTG hq was right there doh!

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: Dell Precision T1600 - Windows 10 installer stuck

      UEFI needs FAT32, and the standard Win10 .wim file is larger that 4GB so it won't fit correctly. I have found I need to split the wim file. This is a bit old but the script here works for me:
      https://p0w3rsh3ll.wordpress.com/2016/10/30/how-to-create-uefi-bootable-usb-media-to-install-windows-server-2016/
      I change the '/FileSize:4096' parameter to '/FileSize:2048' and that seems to work better

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      Yep came that way to pick up I 390

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: ERP for small manufacturer w/web integration

      Have you looked at Zoho's packages to see if they would fit your bill? I know they have a inventory management application as par of their finance package but have never used it. I'm just now looking at their CRM and Desk applications for one of our divisions here.

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      Driving back from NJ

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: Chromium OS

      I got an old junker laptop I was going to play with CloudReady on:
      https://www.neverware.com/freedownload

      But I'm thinking instead I'll come to the dark side and try Fedora 27 on it

      posted in IT Discussion
      jt1001001J
      jt1001001
    • RE: What Are You Doing Right Now

      @minion-queen great photo thanks for letting me stop by

      posted in Water Closet
      jt1001001J
      jt1001001
    • RE: Rename your Microsoft account that conflicts with your O365 account

      Where was this when we started our o365 migration!!!

      posted in IT Discussion
      jt1001001J
      jt1001001
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