@scottalanmiller what exactly do you want to know? I can check with them

@Jimmy_K They have asked me where to put the Proxy address on soft switch, however, I don't know

@scottalanmiller They don't use Free PBX server, they use PBX Teles and they provided me the SIP account, not the way of setting TRUNK. The attachment of X-Lite setting that was from their end and I followed, it worked

@Jimmy_K I don't know where I can put the Proxy address on soft switch

@scottalanmiller

@Jimmy_K This is the setting on my TRUNK

type=peer
username=123456789
secret=xxxxxxxx
host=IP host(11.22.33.44)
fromuser=123456789
fromdomain=host server (sip.domain.com)
context=default
canreinvite=no
insecure=very
qualify=yes
nat=yes
port=5061
dtmfmode=rfc2833
disallow=all
allow=g729

@scottalanmiller What do you mean?

@scottalanmiller It's not. X-lite on my laptop with IP address as 192.168 . 1.123 ( this is not static IP ) and my soft switch is 192.168.1.333 ( static IP ).

@scottalanmiller If Firewall how come I could use X-Lite to make outbound calls?

@thwr :))

@scottalanmiller. Additionally, from the end of Provider they do see that our TRUNK has not registered on their PBX server but what I have seen on my PBX server, the TRUNK has a Status as " OK "

@JaredBusch well, this is not a valid telephone. It is just an example. Anyway, yes, this is kenya number and the provider from Kenya. They are using PBX Teles and I can't use their SIP account for my PBX server but it worked with soft phone (x_lite). Don't know why?

@scottalanmiller. No. The PBX server, I am using right now, it has loaded 6 providers and the rest 5 providers are working well. Only the one that I have raised the issue which can't make outbound call. This account I could register with X-Lite and made Outbound call, however with soft switch it doesn't work

@scottalanmiller . This is Free PBX & I have version of it below:
Asterisk 11.21.2 built by root @ jenkins-builder1.schmoozecom.net on a i686 runn ing Linux on 2016-02-11 22:19:33 UTC

@thwr - Drink ? what Drink do you want? Pepsi, soda, coke,... or mango juice?

Hello everyone. I am very excited to join this IT home. I am not an expert in the IT field, however, I have practiced this for certain period of times. I am curious to learn and explore more knowledge of modern IT

Can anyone assist me?

I have an account which could make outbound call on X-Lite, however, when I registered on PBX server. It doesn't work even I have created the Outbound call.

Here is what I have seen:

== Using SIP RTP CoS mark 5 
-- Called SIP/PQT/254202020 
[2016-07-01 18:06:35] WARNING[18785][C-00000008]: chan_sip.c:23220 handle_response_invite: Received response: "Forbidden" from '<sip:[email protected]>;tag=as0d753417' 
== Everyone is busy/congested at this time (1:0/0/1) 
-- Executing [s@macro-dialout-trunk:23] NoOp("SIP/132-00000000", "Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21") in new stack 
-- Executing [s@macro-dialout-trunk:24] GotoIf("SIP/132-00000000", "0?continue,1:s-CHANUNAVAIL,1") in new stack 
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1) 
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set("SIP/132-00000000", "RC=21") in new stack 
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto("SIP/132-00000000", "21,1") in new stack 
-- Goto (macro-dialout-trunk,21,1) 
-- Executing [21@macro-dialout-trunk:1] Goto("SIP/132-00000000", "continue,1") in new stack 
-- Goto (macro-dialout-trunk,continue,1) 
-- Executing [continue@macro-dialout-trunk:1] NoOp("SIP/132-00000000", "TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks") in new stack 
-- Executing [continue@macro-dialout-trunk:2] Set("SIP/132-00000000", "CALLERID(number)=132") in new stack 
-- Executing [9000254202020@from-internal:8] Macro("SIP/132-00000000", "outisbusy,") in new stack 
-- Executing [s@macro-outisbusy:1] Progress("SIP/132-00000000", "") in new stack 
-- Executing [s@macro-outisbusy:2] GotoIf("SIP/132-00000000", "0?emergency,1") in new stack 
-- Executing [s@macro-outisbusy:3] GotoIf("SIP/132-00000000", "0?intracompany,1") in new stack
-- Executing [s@macro-outisbusy:4] Playback("SIP/132-00000000", "all-circuits-busy-now&pls-try-call-later, noanswer") in new stack 
-- <SIP/132-00000000> Playing 'all-circuits-busy-now.gsm' (language 'en') 
-- <SIP/132-00000000> Playing 'pls-try-call-later.gsm' (language 'en') 
-- Executing [s@macro-outisbusy:5] Congestion("SIP/132-00000000", "20") in new stack 
[2016-07-01 18:06:39] WARNING[19416][C-00000008]: channel.c:4861 ast_prod: Prodding channel 'SIP/132-00000000' failed 
== Spawn extension (macro-outisbusy, s, 5) exited non-zero on 'SIP/132-00000000' in macro 'outisbusy'

• The TRUNK has the unique port as 5065