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    Recent Best Controversial
    • ScreenConnect tips

      I posted this in another thread and someone suggested I make a separate topic. So here it is!

      Below applies to ScreenConenct "Cloud" hosted version (should be the same for self hosted version).

      If you are using ScreenConenct and needs to run command-line using either windows CMD or PowerShell commands that are multi-lines or take more than a second or two to finish. Then try the below:

      For Poweshell commands:

      Paste below into ScreenConnect cmd windows / tab

      #!ps
      #maxlength=50000
      #timeout=300000
      ping 127.0.0.1
      dir πŸ˜„
      etc

      Line #1 is to use Powershell (to use plain Windows cmd see below)
      Line #2 & #3 are to allow long running commands.

      #!cmd
      #maxlength=50000
      #timeout=300000
      dir πŸ˜„
      etc

      You can use this to launch batch files from network share etc.

      Below example download and install an app (after activating / installing .Net framework 3) after downloading it from a url.

      #!ps
      #maxlength=50000
      #timeout=300000
      DISM /Online /Enable-Feature /FeatureName:NetFx3
      Start-Sleep -s 120
      $url = "http://<url to executable goes here>"
      $filename = "<name to give to downloaded executable/file>.exe"
      $client = New-Object System.Net.WebClient
      $client.DownloadFile($url, "$env:temp$filename")
      Start-Process -FilePath "$env:temp$filename" <some argument to the executablegoes here>"

      Using the above you can do quite a lot! Something along a poor man's RMM.

      Some usage scenarios:

      • Mass roll out software (tick relevant hosts then past cmd into cmd prompt windows)
      • Trigger specific taks
      • Antying that can be made to run silently via cmd line

      Keep in mind that the cmd line context (that all the cmd will run under) is by default the <WINDIR>\systems32. So you will need to issue CD to change into the directory you want before running the cmd.

      Everything runs under the [ScreenConnect] service account with Full rights to the OS.

      I will post about implementing ACL (user access control) via Custom fields so it is possible to restrict users / tech to specific hosts in a manageable manner. I will post more when I get a bit more time.

      posted in IT Discussion screenconnect
      3
      360col
    • RE: Port - What server OS to use

      @mike-davis said in Port - What server OS to use:

      I'm not sure how effective Screen Connect would be. With my install commands that don't run within a few seconds time out. So I can't launch a .msi install unless it finishes in 2 seconds.

      It is possible to run command that take a long time to finish. See example below. The first 2nd & 3rd line line is what you need. firs line is to say its powershell.

      --------- paste below into ScreenConnect cmd windows ---
      #!ps
      #maxlength=50000
      #timeout=300000
      ping 127.0.0.1
      etc

      You can use this to launch batch files from network share etc.

      BTW my first post ever on here πŸ™‚

      posted in IT Discussion
      3
      360col
    • RE: E-mail and file storage services for Non-Profit entities

      @dbeato said in E-mail and file storage services for Non-Profit entities:

      G-Suite for Non Profit

      Unfortunately they are not offering the unlimited storage option that Education accounts are getting 😞

      I moved our non profit over to them recently (users were more familiar with it) and that is the only sticking point.

      posted in IT Discussion
      3
      360col
    • schedule time per client not possible

      Re: Unifi Time Schedule

      I don't believe this is possible. It will switch on the wifi (for all to access) only at schedule time.

      posted in IT Discussion unifi ubiquiti networking
      3
      360col
    • RE: VoIP service in Australia

      Some ping times from my home Australian NBN connection

      ping sip.telecube.com.au
      Pinging sip.telecube.com.au [103.193.167.44] with 32 bytes of data:
      Reply from 103.193.167.44: bytes=32 time=7ms TTL=59
      Reply from 103.193.167.44: bytes=32 time=12ms TTL=59
      Reply from 103.193.167.44: bytes=32 time=7ms TTL=59
      Reply from 103.193.167.44: bytes=32 time=7ms TTL=59

      ping SIP.COMVERGENCE.COM.AU
      Pinging SIP.COMVERGENCE.COM.AU [203.176.185.10] with 32 bytes of data:
      Reply from 203.176.185.10: bytes=32 time=6ms TTL=55
      Reply from 203.176.185.10: bytes=32 time=7ms TTL=55
      Reply from 203.176.185.10: bytes=32 time=12ms TTL=55
      Reply from 203.176.185.10: bytes=32 time=7ms TTL=55

      ping sip.faktortel.com.au
      Pinging sip.faktortel.com.au [202.43.66.3] with 32 bytes of data:
      Reply from 202.43.66.3: bytes=32 time=33ms TTL=56
      Reply from 202.43.66.3: bytes=32 time=34ms TTL=56
      Reply from 202.43.66.3: bytes=32 time=32ms TTL=56
      Reply from 202.43.66.3: bytes=32 time=32ms TTL=56

      posted in IT Discussion
      3
      360col
    • RE: Monitoring low level server hardware health

      I would just setup something like Zabbix and then install the Zabbix agent on each host to monitor relevant sensors and alert as things come up.

      posted in IT Discussion
      3
      360col
    • push "Local Directory" to Yealink handsets from FreePBX

      On the yealink handsets there is the "Local" phone directory which users can add numbers themselves. However if the phone get factory rested / auto provisioned. It gets blown away.

      Is it possible to push this out from FreePBX? Basically we want the user to give us a list of names & numbers and we can add for them. That will keep reloaded if the phone needs to be factory reset etc (when trouble shooting etc).

      I'm referring to the individual handsets Local Directory and not the shared one. I know that you can manually export it as an XML then re import it after reseting the phone. Can this be automated.

      This is part of if any issue config gets blown away and re-provioned from FreePBX to a known state.

      Thanks.

      posted in IT Discussion
      3
      360col
    • RE: ScreenConnect tips

      @jaredbusch said in ScreenConnect tips:

      Everything runs as the service the software is running under. By defualt this should be local system and you have fiull admin rights to do whatever you need here.

      Yes, forgot to mention that.

      posted in IT Discussion
      3
      360col
    • RE: ScreenConnect tips

      Glad you found it useful :smiling_face_with_open_mouth_smiling_eyes:

      I haven't found the time to write out details steps to make ACL (control host acess) using filters.

      Below is an example I used to install various things with download and install all in one step.

      #!ps 
      #maxlength=50000 
      #timeout=300000 
      If (Test-Path "C:\windows\temp\myapp.exe"){Remove-Item "C:\windows\temp\myapp.exe"}
      (new-object System.Net.WebClient).DownloadFile('http://www.domain.com/myapp.exe','C:\windows\temp\myapp.exe') 
      C:\windows\temp\myapp.exe /quiet /norestart
      posted in IT Discussion
      3
      360col
    • RE: 365 migration tools?

      Re: 365 migration tools?

      Whats your budget? No budget and have to do manually or do you need minimal downtime and can pay. Are you planning to do it your self or get someone in to do it. How much down time can you afford.?

      If you have a budget there are tools like SkyKick, Migration Wiz and its many competitor etc to automated and simply the migration / reduce down time re-config outlook all al workstation etc.

      There is another tool that has a once off cost (the name escape me at the moment) where you install in on a local desktop / server and it can transfer your Exchange mailboxes & contacts to Office365. It not as spiffy as the others however is more affordable.

      posted in IT Discussion
      3
      360col
    • RE: Zabbix 3.0 + GC Cloud SQL : PGSQL v9.6 DB : ERROR CONNECTING TO DATABASE

      Your Databse host should be 35.200.156.83 (or <PGSQL IP>) as per your sql import statement.

      posted in IT Discussion
      3
      360col
    • RE: VoIP service in Australia

      I'm in Australia and has been down this road before. What sort of services you are after and how big do you want.

      Do you want trunks or hosted pbx offering.

      Some to look at:

      • https://www.telecube.com.au they do hosted and trunk. A small but very resposive provider. They have a great control panel to do everything. Pre-paid only.
      • http://www.comvergence.com.au/ they are more of a wholesaler and big busines. They do both trunk & hosted pbx.
      • https://faktortel.com.au/ they do the whole lot from wholesale to retail

      All the above I have personally used for trunking without issues servicing multiple centralised pbx across 20+ sites.

      Some others people recommend

      • https://www.maxo.com.au/ more targeted at hosted SMB
      • https://www.mynetfone.com.au/ they are one of the biggest VOIP provider in Aus that do both wholesale & retail. They retail offering is not very user friendly (very restricted). If you are someone who don't want to deal with it then it may be for you.
      • https://didlogic.com/ sells trunks all over the world

      For reference checks try VOIP forum of Whirlpool https://forums.whirlpool.net.au/forum/107 its one of if not the largest tech forum in Australia!

      Any other question fire away.

      posted in IT Discussion
      3
      360col
    • RE: I must be doing something wrong... BIOS updates Dell servers

      You can also use Dell Repository Manager to create a bootable ISO to update.

      posted in IT Discussion
      3
      360col
    • How to config DSS keys on Yealink handsets from FreePBX

      I'm new to FreePBX and need to mass program some DSS Keys on the yealink that are attached to a custom FreePBX instance (provided by someone else).

      Where do I find the settings to set individual DSS key for the Yealink on a per extension basis?

      Google and searching here did not come up with anything useful for me. Maybe I'm using the wrong phrase.

      Thanks.

      posted in IT Discussion yealink freepbx voip telephony
      3
      360col
    • Best architecture / recommendation for multi sites (separate business) Cloud VOIP PBX

      This is a spin off from my other thread. This thread is more of me trying to learn better way of doing this to suggest / recommend better solution to our business. For background info, our IT dept belongs to the parent company supporting all sub businesses (sort of like an internal MSP).

      What would you recommend the setup for a "Cloud" based PBX for below requirement?

      We are trying to avoid managing 100s of instance of onsite PBXs. Hence migration to a centrally managed Cloud system with standardized handsets etc.

      I have previous experience (a number of years ago) setting up a multi sites solution using Epygi internally hosted with SIP trunks. However, we want to be in the cloud et all with the latest stuff. I’m just not too up to date with current cloud offerings out there.

      Phone system Requirements:

      • list itemA unified centrally managed phone system to control phones across all sites. *Internal call directory and sites to site calls.
        *Multi sites: Sites belong to one of the sub businesses / brands. All under the one parent company.
        *Each brand has multiple sites.
        *Sites will have a pre-allocated internal range. Example site A is 2000 – 2010
        *Sites needs to have their own settings for phones like speedials, Parking etc. Centrally pushed out.
        *Sites will have separate MOH, greeting, After hours, Parking slots (using pre-defined buttons) & the usual.

      Currently running off a managed (by telco) FreePBX instance that seems very limited without many addon modules. Let say they are not very useful in making changes even basic ones. We are also trying to to go with something that we can mostly manage basic stuff (update extensions, speedial etc centrally). We need the ability to quickly rollout new sites (template?).

      The whole thing needs to scale to support a couple hundred remote sites / departments.

      We are outside of the US so any of the hosted provider there won’t work for us. Most local provider I know of I believe are using FreePBX behind the scene so I’m guessing will have similar restrictions to our current provider.

      Thanks for any input / recommendations from those who have been here before!

      posted in IT Discussion
      3
      360col
    • RE: Best architecture / recommendation for multi sites (separate business) Cloud VOIP PBX

      @scottalanmiller said in Best architecture / recommendation for multi sites (separate business) Cloud VOIP PBX:

      This is completely a vendor, not a platform, problem.

      Agree and I have mentioned as much previously. I'm in no position to make the decision on moving off this provider. Hence wanting to see alternative solutions / implementation. I'm trying to be better informed when the times comes to look at alternatives.

      posted in IT Discussion
      3
      360col
    • RE: Remote management of VMs hosted in colocation

      @eddiejennings said in Remote management of VMs hosted in colocation:

      The major problem I see with this:
      If my laptop becomes compromised (think ransomware), then my host is pwn'd.

      Some other potential options.

      You don't have to keep your laptop ZT permanently connected. Just enable it whenever you need to use it then disable it soon after.

      You can also have VM (on you laptop) you use just for management.

      posted in IT Discussion
      3
      360col
    • RE: Best way to provide remote access for home office?

      How about just put screenConnect (free version for 3 hosts) on that computer and let him connect to it from the web page. Simple to setup and use.

      posted in IT Discussion
      3
      360col
    • RE: Office 365 Phone System Deployment

      @DustinB3403 said in Office 365 Phone System Deployment:

      @360col said in Office 365 Phone System Deployment:

      I won't go down the details but it's a bit of a bear to get to do what we need it to do. A traditional PBX would've been better and much cheaper in comparison over any period of time.

      That is my current view. I would not have bother to even evaluate it with all the current issue I'm seeing. The user experience is no where near a FreePBX solution for our use case.

      posted in IT Discussion
      3
      360col
    • RE: Office 365 Phone System Deployment

      @JaredBusch said in Office 365 Phone System Deployment:

      You can log in a SfB/Teams Yealink phone with the username and pin or username and password.

      BTW 99% of our users don't even know their login / passwords (that is not a conversation for this thread or will it ever change). Things get all pre-setup and they just use it.

      posted in IT Discussion
      3
      360col
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