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    Changed local IP on PBX, can't call out or receive calls now

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    • S
      SamSmart84 @JaredBusch
      last edited by

      @JaredBusch

      The SIP provider is Voxox (Telcentris). As for the router, this is step #1 in throwing it away. I run a Sophos firewall for our primary connection and getting the phones switched over and running through that will be the next step. I just need the inbound/outbound to work for now.

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      • A
        Alex Sage
        last edited by

        http://arstechnica.co.uk/information-technology/2016/07/linksys-wrt54gl-router-still-a-hot-seller/

        1 Reply Last reply Reply Quote 1
        • S
          SamSmart84
          last edited by SamSmart84

          Upon some further investigating, the FreePBX box CANNOT ping the SIP Host, but the WRT54GL can talk both ways. The PBX box can see all other items on the 192.168.3.0 network, including the router.

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          • JaredBuschJ
            JaredBusch
            last edited by

            I asked you what version of FreePBX it was?

            S 1 Reply Last reply Reply Quote 1
            • S
              SamSmart84 @JaredBusch
              last edited by

              @JaredBusch

              2.8.1.5

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              • JaredBuschJ
                JaredBusch
                last edited by

                what does route -n show on your freepbx box?

                S 1 Reply Last reply Reply Quote 1
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  Or more to the point can you ping anything on the internet?

                  1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    cat /etc/sysconfig/network-scripts/ifcfg-eth0
                    and
                    cat /etc/sysconfig/network

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                    • S
                      SamSmart84 @JaredBusch
                      last edited by

                      @JaredBusch

                      It shows the 192.168.3.0 for the Destination, the gateway was defaulted to 0.0.0.0. Just switched that to the router IP and it works now.
                      Gah.. knew it would be something simple.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @SamSmart84
                        last edited by JaredBusch

                        @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                        @JaredBusch

                        It shows the 192.168.3.0 for the Destination, the gateway was defaulted to 0.0.0.0. Just switched that to the router IP and it works now.
                        Gah.. knew it would be something simple.

                        1. You did not do what you were told.
                        2. I did not tell you to change anything.
                        3. The gateway SHOULD be 0.0.0.0 for everything.
                        4. Do what you are told, not what you think you should do.
                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          You should then have a single default gateway line with destination 0.0.0.0 and a gateway of your router.

                          Something like this.

                          root@pbx:~ $ route -n
                          Kernel IP routing table
                          Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
                          10.254.0.0      0.0.0.0         255.255.255.0   U     0      0        0 eth0
                          10.254.1.0      0.0.0.0         255.255.255.0   U     0      0        0 zt0
                          169.254.0.0     0.0.0.0         255.255.0.0     U     1002   0        0 eth0
                          0.0.0.0         10.254.0.1      0.0.0.0         UG    0      0        0 eth0
                          root@pbx:~ $
                          
                          S 1 Reply Last reply Reply Quote 1
                          • S
                            SamSmart84 @JaredBusch
                            last edited by

                            @JaredBusch

                            I figured the IP change somehow defaulted that since switching it to the router is allowing calls in/out. However, it isn't letting me swap that back to 0.0.0.0, tells me I have a validation error. This is under Network Parameters in Elastix for the asterisk.pbx.com host

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @SamSmart84
                              last edited by JaredBusch

                              @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                              @JaredBusch

                              I figured the IP change somehow defaulted that since switching it to the router is allowing calls in/out. However, it isn't letting me swap that back to 0.0.0.0, tells me I have a validation error. This is under Network Parameters in Elastix for the asterisk.pbx.com host

                              Elastix is not FreePBX. Details matter.............

                              S 1 Reply Last reply Reply Quote -1
                              • S
                                SamSmart84 @JaredBusch
                                last edited by

                                @JaredBusch

                                Sorry, new to the VOIP thing. So the routing table you posted looks similar to mine. I do see the Destination 0.0.0.0 and the Gate 192.168.3.x address for the gateway. This is correct then? The 192.168.3.0 destination still shows 0.0.0.0 for the gateway.

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @SamSmart84
                                  last edited by

                                  @SamSmart84 said in Changed local IP on PBX, can't call out or receive calls now:

                                  @JaredBusch

                                  Sorry, new to the VOIP thing. So the routing table you posted looks similar to mine. I do see the Destination 0.0.0.0 and the Gate 192.168.3.x address for the gateway. This is correct then? The 192.168.3.0 destination still shows 0.0.0.0 for the gateway.

                                  If you were changing things in the Elastix GUI, then yes, that is all you need to set. Also I could have told you to check the right setting many posts ago.

                                  S 1 Reply Last reply Reply Quote 0
                                  • S
                                    SamSmart84 @JaredBusch
                                    last edited by

                                    I actually didn't fully realize that Elastix and FreePBX were completely separate since changing some setting in one seemed to do it for both, while not others and since FreePBX was accessible directly from Elastix. Is there a reason why both are present?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • S
                                      SamSmart84
                                      last edited by

                                      Also if you post the solution on Spiceworks as well I'll give you a best answer since you were responding on both

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                                        aaron-closed account Banned @DustinB3403
                                        last edited by

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                                        • A
                                          Alex Sage @aaron-closed account
                                          last edited by

                                          @aaron https://mangolassi.it/topic/9713/changed-local-ip-on-pbx-can-t-call-out-or-receive-calls-now/12

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                                          • aaron-closed accountA
                                            aaron-closed account Banned @Alex Sage
                                            last edited by

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