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    Can't cancel auto renew on godaddy domain

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    • J
      Jason Banned last edited by

      I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

      stacksofplates 1 Reply Last reply Reply Quote 2
      • stacksofplates
        stacksofplates @Jason last edited by

        @Jason said in Can't cancel auto renew on godaddy domain:

        I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

        Are you the admin/owner on the account?

        J 1 Reply Last reply Reply Quote 0
        • J
          Jason Banned @stacksofplates last edited by

          @johnhooks said in Can't cancel auto renew on godaddy domain:

          @Jason said in Can't cancel auto renew on godaddy domain:

          I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

          Are you the admin/owner on the account?

          yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

          stacksofplates 1 Reply Last reply Reply Quote 1
          • stacksofplates
            stacksofplates @Jason last edited by

            @Jason said in Can't cancel auto renew on godaddy domain:

            @johnhooks said in Can't cancel auto renew on godaddy domain:

            @Jason said in Can't cancel auto renew on godaddy domain:

            I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.

            Are you the admin/owner on the account?

            yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.

            That sucks. I might turn it off then. I never paid attention to it.

            1 Reply Last reply Reply Quote 0
            • wrx7m
              wrx7m last edited by

              Also note that auto-renew is triggered a full month prior to expiration.

              J 1 Reply Last reply Reply Quote 0
              • J
                Jason Banned @wrx7m last edited by

                @wrx7m said in Can't cancel auto renew on godaddy domain:

                Also note that auto-renew is triggered a full month prior to expiration.

                It's not for me.

                wrx7m 1 Reply Last reply Reply Quote 0
                • wrx7m
                  wrx7m @Jason last edited by

                  @Jason Strange. I have had about 10 domains and even SSL cert renew exactly 30 days before, which is way before I was expecting them to. The SSL, I had to call and cancel because I didn't want it.

                  1 Reply Last reply Reply Quote 0
                  • JaredBusch
                    JaredBusch last edited by

                    With GoDaddy, I have always turned off auto renew on everything right after I buy it.

                    1 Reply Last reply Reply Quote 0
                    • J
                      Jason Banned last edited by

                      Someone from Godaddy saw this and got it fixed. It's now turned off.

                      thwr scottalanmiller 2 Replies Last reply Reply Quote 4
                      • thwr
                        thwr @Jason last edited by

                        @Jason So that guy saw your post here?

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          Jason Banned @thwr last edited by

                          @thwr said in Can't cancel auto renew on godaddy domain:

                          @Jason So that guy saw your post here?

                          Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                          scottalanmiller RojoLoco 2 Replies Last reply Reply Quote 1
                          • scottalanmiller
                            scottalanmiller @Jason last edited by

                            @Jason said in Can't cancel auto renew on godaddy domain:

                            Someone from Godaddy saw this and got it fixed. It's now turned off.

                            That's awesome.

                            1 Reply Last reply Reply Quote 1
                            • scottalanmiller
                              scottalanmiller @Jason last edited by

                              @Jason said in Can't cancel auto renew on godaddy domain:

                              @thwr said in Can't cancel auto renew on godaddy domain:

                              @Jason So that guy saw your post here?

                              Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                              That's a crappy policy. Having no voice for customer service is problematic.

                              J thwr 2 Replies Last reply Reply Quote 0
                              • J
                                Jason Banned @scottalanmiller last edited by

                                @scottalanmiller said in Can't cancel auto renew on godaddy domain:

                                @Jason said in Can't cancel auto renew on godaddy domain:

                                @thwr said in Can't cancel auto renew on godaddy domain:

                                @Jason So that guy saw your post here?

                                Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                That's a crappy policy. Having no voice for customer service is problematic.

                                Not that unusual of a policy though. Stupid but not unheard of.

                                1 Reply Last reply Reply Quote 0
                                • thwr
                                  thwr @scottalanmiller last edited by

                                  @scottalanmiller said in Can't cancel auto renew on godaddy domain:

                                  @Jason said in Can't cancel auto renew on godaddy domain:

                                  @thwr said in Can't cancel auto renew on godaddy domain:

                                  @Jason So that guy saw your post here?

                                  Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                  That's a crappy policy. Having no voice for customer service is problematic.

                                  Yeah, but it seems like ML is getting a name 😉

                                  scottalanmiller 1 Reply Last reply Reply Quote 1
                                  • scottalanmiller
                                    scottalanmiller @thwr last edited by

                                    @thwr said in Can't cancel auto renew on godaddy domain:

                                    @scottalanmiller said in Can't cancel auto renew on godaddy domain:

                                    @Jason said in Can't cancel auto renew on godaddy domain:

                                    @thwr said in Can't cancel auto renew on godaddy domain:

                                    @Jason So that guy saw your post here?

                                    Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                    That's a crappy policy. Having no voice for customer service is problematic.

                                    Yeah, but it seems like ML is getting a name 😉

                                    Just a wee bit 😉

                                    1 Reply Last reply Reply Quote 0
                                    • RojoLoco
                                      RojoLoco @Jason last edited by

                                      @Jason said in Can't cancel auto renew on godaddy domain:

                                      @thwr said in Can't cancel auto renew on godaddy domain:

                                      @Jason So that guy saw your post here?

                                      Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                      But at least they can read posts here to see when they get called out. Glad they sorted it for you...

                                      scottalanmiller 1 Reply Last reply Reply Quote 2
                                      • scottalanmiller
                                        scottalanmiller @RojoLoco last edited by

                                        @RojoLoco said in Can't cancel auto renew on godaddy domain:

                                        @Jason said in Can't cancel auto renew on godaddy domain:

                                        @thwr said in Can't cancel auto renew on godaddy domain:

                                        @Jason So that guy saw your post here?

                                        Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                        But at least they can read posts here to see when they get called out. Glad they sorted it for you...

                                        Yeah, that's really impressive both that they saw it here and that they took action on it.

                                        RojoLoco 1 Reply Last reply Reply Quote 1
                                        • RojoLoco
                                          RojoLoco @scottalanmiller last edited by

                                          @scottalanmiller said in Can't cancel auto renew on godaddy domain:

                                          @RojoLoco said in Can't cancel auto renew on godaddy domain:

                                          @Jason said in Can't cancel auto renew on godaddy domain:

                                          @thwr said in Can't cancel auto renew on godaddy domain:

                                          @Jason So that guy saw your post here?

                                          Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.

                                          But at least they can read posts here to see when they get called out. Glad they sorted it for you...

                                          Yeah, that's really impressive both that they saw it here and that they took action on it.

                                          Seems like many companies now realize the negative PR shitshow that can ensue on public forums. It's basically the only leverage we have against them at this point.

                                          thwr J 2 Replies Last reply Reply Quote 1
                                          • thwr
                                            thwr @RojoLoco last edited by

                                            @RojoLoco maybe, but ML is a bit more unique IMHO compared to the average forum.

                                            RojoLoco 1 Reply Last reply Reply Quote 2
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