Worth-while remote system administration tools - Preferably Open Source
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So we are now taking over the maintenance for a remote office, as the vendor we have is super expensive and not performing nearly as well as was hoped.
With this a few issues come to light:
- The remote systems are in Spanish - not my strongest language
- The remote systems are at varied degrees of updates etc
- Accessing the systems is difficult at times (remote access)
Looking for some ideas to try and simplify the management / maintenance of these systems.
Thanks -
There is no option to change the language for administrative purposes?
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@wirestyle22 No, these devices reside over seas and aren't licensed for multiple languages.
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@DustinB3403 Oh I see. Interesting problem to have.
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@wirestyle22 said in Worth-while remote system administration tools - Preferably Open Source:
@DustinB3403 Oh I see. hysterical problem to have.
I've FTFY
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So no ideas from anyone here?
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I have tons of experience with this, as I support all our users in Mexico
Supporting users in a Spanish isn't too bad, however we forced all the users to do everything in English. Is this a option for you?
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@DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:
So no ideas from anyone here?
You could check out the Comodo One tool... It's not open source, but it is free, and does offer remote control, IIRC... but there's an agent that would need to be installed on the remote machines, I think.
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@wirestyle22 said in Worth-while remote system administration tools - Preferably Open Source:
There is no option to change the language for administrative purposes?
Not unless you have Enterprise, trust me, I checked =P
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@aaronstuder I wish.
Sadly the machines must be in Spanish for business reasons.
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@dafyre said in Worth-while remote system administration tools - Preferably Open Source:
@DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:
So no ideas from anyone here?
You could check out the Comodo One tool... It's not open source, but it is free, and does offer remote control, IIRC... but there's an agent that would need to be installed on the remote machines, I think.
Comodo? Really? No. Just No.
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@DustinB3403 Bummer. Well just support them in Spanish. It's not too bad. Will they be using custom apps in Spanish as well?
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How is the internet connection? Much of Mexico has shitty internet.
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@aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:
@DustinB3403 Bummer. Well just support them in Spanish. It's not too bad. Will they be using custom apps in Spanish as well?
No no custom apps, but any errors in spanish are a bitch to troubleshoot. (translate.google.com)
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@aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:
How is the internet connection? Much of Mexico has shitty internet.
It's fair, not great but it could be better.
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@DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:
@aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:
@DustinB3403 Bummer. Well just support them in Spanish. It's not too bad. Will they be using custom apps in Spanish as well?
No no custom apps, but any errors in spanish are a bitch to troubleshoot. (translate.google.com)
Trust me, I know =P
You can do it, but it is a pain in the ass. You start to learn it after time. Not the whole language, but some words
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Well, I don't know if you will like this answer, but the only think I every got to work well in Mexico was ScreenConnect, it's not free, but is affordable. (Assumeing you can find someone that already has a licence) hint I do hint
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How many computers? VNC also works well, but lacks the central management.
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@aaronstuder said in Worth-while remote system administration tools - Preferably Open Source:
@dafyre said in Worth-while remote system administration tools - Preferably Open Source:
@DustinB3403 said in Worth-while remote system administration tools - Preferably Open Source:
So no ideas from anyone here?
You could check out the Comodo One tool... It's not open source, but it is free, and does offer remote control, IIRC... but there's an agent that would need to be installed on the remote machines, I think.
Comodo? Really? No. Just No.
what's wrong with Comodo?
