Windows 10 Update -- Hard Drive No Longer Recognized
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Two laptops here were accidentally upgraded to windows 10 (not configured by me) and when restarted would not boot. The hard drives are not being recognized to the point where I can't even format them and reinstall windows.
Have any of you run into this?
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@wirestyle22 said in Windows 10 Update -- Hard Drive No Longer Recognized:
Two laptops here were accidentally upgraded to windows 10 (not configured by me) and when restarted would not boot. The hard drives are not being recognized to the point where I can't even format them and reinstall windows.
Have any of you run into this?
That seems to be an extreme case and one I have not seen.
Does the BIOS see them?
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@gjacobse said in Windows 10 Update -- Hard Drive No Longer Recognized:
@wirestyle22 said in Windows 10 Update -- Hard Drive No Longer Recognized:
Two laptops here were accidentally upgraded to windows 10 (not configured by me) and when restarted would not boot. The hard drives are not being recognized to the point where I can't even format them and reinstall windows.
Have any of you run into this?
That seems to be an extreme case and one I have not seen.
Does the BIOS see them?
The BIOS allows me to select the hard drive to boot to but hits the login screen and freezes. If I try to boot from CD it goes to install but I can't see any partitions or hard drives to perform the install. I asked if the laptop was turned off during the install and they said no.
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I've seen similar on clean installs. Mount them to a linux system and format the drives. I just had to do this for my mother this past weekend in fact.
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@DustinB3403 said in Windows 10 Update -- Hard Drive No Longer Recognized:
I've seen similar on clean installs. Mount them to a linux system and format the drives. I just had to do this for my mother this past weekend in fact.
She has stuff on this she wants to keep. I don't see how it's going to be possible to retrieve all of it. (lack of knowledge here)
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Just connect the drive to a laptop with a USB to SATA connector then, and mount the drive, you should be able to browse the drive as if it were any old USB and pull of user content.
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Something like this would work.
http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002
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@DustinB3403 said in Windows 10 Update -- Hard Drive No Longer Recognized:
Something like this would work.
http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002
Thanks
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Obviously you'll want a LiveUSB of some linux distro of preference.
I used Lubuntu for my mother, was the fastest to grab (since I had a liveUSB of it already)
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@DustinB3403 said in Windows 10 Update -- Hard Drive No Longer Recognized:
Obviously you'll want a LiveUSB of some linux distro of preference.
I used Lubuntu for my mother, was the fastest to grab (since I had a liveUSB of it already)
I'll make one. Thanks!
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So one will boot from CD but the other won't. Weird. IT says no bootable media but I literally just ran it on the other computer. Odd.
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@wirestyle22 did you confirm BIOS is set to boot from USB?
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Installed as SATA but drive in RAID/AHCI/UEFI mode in bios? (rearrange those as appropriate, any wrong combo = fail)
I've seen this frequently with noobs trying to nuke/pave their own junk. Can happen too if there's a driver conflict / missing driver when the OS goes to boot after the upgrade.
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@DustinB3403 said in Windows 10 Update -- Hard Drive No Longer Recognized:
@wirestyle22 did you confirm BIOS is set to boot from USB?
No I created a LiveDVD because my main thumb drive is home. I could always take it back there I guess
![😕](https://mangolassi.it/assets/plugins/nodebb-plugin-emoji/emoji/android/1f615.png?v=3hrg7a1ige4 ":\")
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@MattSpeller said in Windows 10 Update -- Hard Drive No Longer Recognized:
Installed as SATA but drive in RAID/AHCI/UEFI mode in bios? (rearrange those as appropriate, any wrong combo = fail)
I've seen this frequently with noobs trying to nuke/pave their own junk. Can happen too if there's a driver conflict / missing driver when the OS goes to boot after the upgrade.
I'll check it out thanks
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haha... what are we in the 20th century!
Ok anyways, is the DVD drive listed at a boot device in BIOS?
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@DustinB3403 said in Windows 10 Update -- Hard Drive No Longer Recognized:
haha... what are we in the 20th century!
Ok anyways, is the DVD drive listed at a boot device in BIOS?
Yes it is. I also disabled the hard drive entirely to verify that it would not attempt to boot. I've run into weird problems in my time heh.
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Do you have the option to be brought to a boot selection screen.
F12 on some systems, F9 on others.
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@DustinB3403 said in Windows 10 Update -- Hard Drive No Longer Recognized:
Do you have the option to be brought to a boot selection screen.
F12 on some systems, F9 on others.
Yes and when I do it attempts to load Windows still for some reason even though I choose the CD\DVD drive. This is also why i disabled the hard drive entirely and then it tells me there is no bootable media.
