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    Excel Locking Documents Sporadically -- File Server

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    • wirestyle22W
      wirestyle22
      last edited by

      tagging @scottalanmiller as he would probably know

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        LOL, not so likely. Not much of an Excel user.

        1 Reply Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22
          last edited by wirestyle22

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • wirestyle22W
            wirestyle22
            last edited by wirestyle22

            0_1457537831621_error.jpg

            wat

            why

            Friends of the internet assemble @Dashrender @dafyre @MattSpeller @coliver @travisdh1

            dafyreD 1 Reply Last reply Reply Quote 2
            • dafyreD
              dafyre @wirestyle22
              last edited by

              @wirestyle22 said:

              0_1457537831621_error.jpg

              wat

              why

              Friends of the internet assemble @Dashrender @dafyre @MattSpeller @coliver @travisdh1

              Is that the event you are getting when somebody tries to open the locked file?

              wirestyle22W 1 Reply Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22 @dafyre
                last edited by wirestyle22

                @dafyre said:

                @wirestyle22 said:

                0_1457537831621_error.jpg

                wat

                why

                Friends of the internet assemble @Dashrender @dafyre @MattSpeller @coliver @travisdh1

                Is that the event you are getting when somebody tries to open the locked file?

                Yeah. The thing is it's not really locked. It opens a bunch of times perfectly fine but sporadically says it's locked. No one else has the file open. Another thing is I'm using two different version of Excel--BOTH VERSIONS have this happen. They can close it afterwards and then open it perfectly fine. It's not just one file either its any excel files. Driving me nuts

                dafyreD 1 Reply Last reply Reply Quote 0
                • dafyreD
                  dafyre @wirestyle22
                  last edited by

                  @wirestyle22 said:

                  @dafyre said:

                  @wirestyle22 said:

                  0_1457537831621_error.jpg

                  wat

                  why

                  Friends of the internet assemble @Dashrender @dafyre @MattSpeller @coliver @travisdh1

                  Is that the event you are getting when somebody tries to open the locked file?

                  Yeah. The thing is it's not really locked. It opens a bunch of times perfectly fine but sporadically says it's locked. No one else has the file open. Another thing is I'm using two different version of Excel--BOTH VERSIONS have this happen. They can close it afterwards and then open it perfectly fine. It's not just one file either its any excel files. Driving me nuts

                  Is it ONLY Excel files? What about Word files?

                  wirestyle22W 1 Reply Last reply Reply Quote 1
                  • travisdh1T
                    travisdh1
                    last edited by

                    Just curious, have you tried restoring it from the latest backup (change the filename or directory to restore to), and seeing if the restored file has the same issue? Could be something as simple as a corrupted bit in the wrong place.

                    wirestyle22W 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @travisdh1
                      last edited by

                      @travisdh1 said:

                      Just curious, have you tried restoring it from the latest backup (change the filename or directory to restore to), and seeing if the restored file has the same issue? Could be something as simple as a corrupted bit in the wrong place.

                      It's not just a single file it's all files and I'm not sure when this started. I think it most likely has been longer than 7 days (backup tapes). I don't think it's the files themselves.

                      travisdh1T 1 Reply Last reply Reply Quote 0
                      • travisdh1T
                        travisdh1 @wirestyle22
                        last edited by

                        @wirestyle22 They have a procedure for this type of thing here, it's called "Throw it in the pond." Good luck, I'll be watching to see the cause/fix.

                        wirestyle22W 1 Reply Last reply Reply Quote 0
                        • wirestyle22W
                          wirestyle22 @travisdh1
                          last edited by

                          @travisdh1 said:

                          @wirestyle22 They have a procedure for this type of thing here, it's called "Throw it in the pond." Good luck, I'll be watching to see the cause/fix.

                          Sad frowny time

                          1 Reply Last reply Reply Quote 1
                          • wirestyle22W
                            wirestyle22 @dafyre
                            last edited by wirestyle22

                            @dafyre said:

                            @wirestyle22 said:

                            @dafyre said:

                            @wirestyle22 said:

                            0_1457537831621_error.jpg

                            wat

                            why

                            Friends of the internet assemble @Dashrender @dafyre @MattSpeller @coliver @travisdh1

                            Is that the event you are getting when somebody tries to open the locked file?

                            Yeah. The thing is it's not really locked. It opens a bunch of times perfectly fine but sporadically says it's locked. No one else has the file open. Another thing is I'm using two different version of Excel--BOTH VERSIONS have this happen. They can close it afterwards and then open it perfectly fine. It's not just one file either its any excel files. Driving me nuts

                            Is it ONLY Excel files? What about Word files?

                            Word seems fine. I cannot replicate the problem and the user can't either (in word).

                            Note: This doesn't just happen with one user as well. I am just using one person to test it in addition to my accounts. User has full access permissions to the folder and inherited permissions are on for it. I also removed inherited permissions and applied them manually. Same thing.

                            1 Reply Last reply Reply Quote 1
                            • Deleted74295D
                              Deleted74295 Banned
                              last edited by

                              Argh grief, had this SOOO many times when I was mainly helpdesk based.

                              Excel files like to be annoying.

                              What file format are the spread-sheets exactly?

                              1 Reply Last reply Reply Quote 0
                              • wirestyle22W
                                wirestyle22
                                last edited by

                                If what I think I found is the cause of this I'm going into the woods to punch dance until I can't feel feelings anymore

                                1 Reply Last reply Reply Quote 1
                                • wirestyle22W
                                  wirestyle22
                                  last edited by wirestyle22

                                  So I noticed indexing was enabled. I disabled it.

                                  I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @wirestyle22
                                    last edited by

                                    @wirestyle22 said:

                                    So I noticed indexing was enabled. I disabled it.

                                    I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

                                    I find the indexing system to almost always be bad.

                                    wirestyle22W 1 Reply Last reply Reply Quote 2
                                    • wirestyle22W
                                      wirestyle22 @scottalanmiller
                                      last edited by wirestyle22

                                      @scottalanmiller said:

                                      @wirestyle22 said:

                                      So I noticed indexing was enabled. I disabled it.

                                      I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

                                      I find the indexing system to almost always be bad.

                                      I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

                                      travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
                                      • travisdh1T
                                        travisdh1 @wirestyle22
                                        last edited by

                                        @wirestyle22 said:

                                        @scottalanmiller said:

                                        @wirestyle22 said:

                                        So I noticed indexing was enabled. I disabled it.

                                        I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

                                        I find the indexing system to almost always be bad.

                                        I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

                                        Microsoft has "helpfully" enabled that feature in updates for desktop versions of Windows, I wonder if that's what happened here?

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @wirestyle22
                                          last edited by

                                          @wirestyle22 said:

                                          @scottalanmiller said:

                                          @wirestyle22 said:

                                          So I noticed indexing was enabled. I disabled it.

                                          I have not been able to reproduce the problem. Might be too early to judge but after opening over 60 documents I have not run into the issue.

                                          I find the indexing system to almost always be bad.

                                          I never enable indexing. I have no idea why it is enabled. I must have not noticed it when I started here. I will keep everyone updated once I test this further.

                                          On by default.

                                          1 Reply Last reply Reply Quote 1
                                          • MattSpellerM
                                            MattSpeller
                                            last edited by MattSpeller

                                            What error message does the user get when they try and open one that has this problem?

                                            Oh, never mind - read only. One minute.

                                            1 Reply Last reply Reply Quote 0
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