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    911 Dialing option for remote facility

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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said:

      and the only thing I checked was if POTS line was good enough.. not about VOIP.

      But you didn't check with the authority, just someone random.

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @Dashrender
        last edited by

        @Dashrender said:

        @scottalanmiller said:

        @Dashrender said:

        For my state, as a medical facility, yes it is enough.

        How did you check that?

        Called 911 dispatch and asked.

        You call the 911 operator? They ar snot qualified to answer that question.

        scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said:

          @Dashrender said:

          @scottalanmiller said:

          @Dashrender said:

          For my state, as a medical facility, yes it is enough.

          How did you check that?

          Called 911 dispatch and asked.

          If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.

          who would you call? or check with?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @JaredBusch
            last edited by

            @JaredBusch said:

            @Dashrender said:

            @scottalanmiller said:

            @Dashrender said:

            For my state, as a medical facility, yes it is enough.

            How did you check that?

            Called 911 dispatch and asked.

            You call the 911 operator? They ar snot qualified to answer that question.

            Likely they didn't even understand the question.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @JaredBusch said:

              @Dashrender said:

              @scottalanmiller said:

              @Dashrender said:

              For my state, as a medical facility, yes it is enough.

              How did you check that?

              Called 911 dispatch and asked.

              You call the 911 operator? They ar snot qualified to answer that question.

              OK Fine guys... but who have you all called to check on this, even just for your local areas.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said:

                @scottalanmiller said:

                @Dashrender said:

                @scottalanmiller said:

                @Dashrender said:

                For my state, as a medical facility, yes it is enough.

                How did you check that?

                Called 911 dispatch and asked.

                If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.

                who would you call? or check with?

                You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @Dashrender said:

                  @scottalanmiller said:

                  @Dashrender said:

                  @scottalanmiller said:

                  @Dashrender said:

                  For my state, as a medical facility, yes it is enough.

                  How did you check that?

                  Called 911 dispatch and asked.

                  If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.

                  who would you call? or check with?

                  You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!

                  Well of course the dipshit who answer that phone passed me around like a charity basket at a basketball game before I got to someone who know what I was talking about.
                  I didn't expect the operator to know anything.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said:

                    @JaredBusch said:

                    @Dashrender said:

                    @scottalanmiller said:

                    @Dashrender said:

                    For my state, as a medical facility, yes it is enough.

                    How did you check that?

                    Called 911 dispatch and asked.

                    You call the 911 operator? They ar snot qualified to answer that question.

                    OK Fine guys... but who have you all called to check on this, even just for your local areas.

                    Lawyer most likely.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said:

                      @scottalanmiller said:

                      @Dashrender said:

                      @scottalanmiller said:

                      @Dashrender said:

                      @scottalanmiller said:

                      @Dashrender said:

                      For my state, as a medical facility, yes it is enough.

                      How did you check that?

                      Called 911 dispatch and asked.

                      If I was in a situation where I needed to investigate the requirements, I'd call that "not having checked." 911 dispatch is not the authority for that.

                      who would you call? or check with?

                      You have to check the local laws, you can't just call someone on a random phone service answering desk somewhere and ask a question about telephony legalities!

                      Well of course the dipshit who answer that phone passed me around like a charity basket at a basketball game before I got to someone who know what I was talking about.
                      I didn't expect the operator to know anything.

                      But you expected whoever was willing to take the call to be authoritative? Why?

                      1 Reply Last reply Reply Quote 0
                      • jt1001001J
                        jt1001001
                        last edited by

                        Nortel used to have a product called a Survivable Remote Gateway (SRG-50) was like a BCM that allowed for local survivability in case the CS-1000 at a main site went down. I've been out of the loop on the Nortel stuff for years now don't know if something equivalent in the Avaya world is still available? I'll ping my guys here and see what they say.
                        I"ve done similar with an Adtran 908e. FXS port connected to fax, FXO connected to copper line and SIP connected from AdTran to PBX (Lync 2010 back in the day) over T1 MPLS. Routing in AdTran to send inbound calls on the FXO to the fax machine. If user on site called 911, we had routing set up in Lync to send the call back down the SIP trunk to the AdTran which would send the call out its FXO port to the local PSAP. Worked OK but if the office MPLS was down the SIP trunk was down and 911 no worky (well it would, would default out the default route which was a PRI at the time at the head office)

                        1 Reply Last reply Reply Quote 0
                        • wirestyle22W
                          wirestyle22
                          last edited by

                          To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                          scottalanmillerS JoeyJakubiakJ 2 Replies Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            FCC has some details: https://www.fcc.gov/consumers/guides/voip-and-911-service

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @wirestyle22
                              last edited by

                              @wirestyle22 said:

                              To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                              Not knowing is fine, no one knows. It's one of those things that are like "who is in charge of that." The important thing is not calling someone random who is not responsible for knowing and has no connection to it. If you got in trouble for not doing what you needed or even if you were just audited saying "I called 911 and asked" would be no different than saying "I asked someone in the stall next to me in the restroom" - it's a totally random, non-authority with no reason to have insight or authority in this case.

                              wirestyle22W 1 Reply Last reply Reply Quote 0
                              • wirestyle22W
                                wirestyle22 @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                @wirestyle22 said:

                                To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                                Not knowing is fine, no one knows. It's one of those things that are like "who is in charge of that." The important thing is not calling someone random who is not responsible for knowing and has no connection to it. If you got in trouble for not doing what you needed or even if you were just audited saying "I called 911 and asked" would be no different than saying "I asked someone in the stall next to me in the restroom" - it's a totally random, non-authority with no reason to have insight or authority in this case.

                                Right. Thanks for everyone's clarification.

                                1 Reply Last reply Reply Quote 0
                                • JoeyJakubiakJ
                                  JoeyJakubiak @wirestyle22
                                  last edited by

                                  @wirestyle22 said:

                                  To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                                  Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?

                                  coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                                  • coliverC
                                    coliver @JoeyJakubiak
                                    last edited by

                                    @JoeyJakubiak said:

                                    @wirestyle22 said:

                                    To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                                    Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?

                                    A lawyer would probably be better.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @JoeyJakubiak
                                      last edited by

                                      @JoeyJakubiak said:

                                      @wirestyle22 said:

                                      To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                                      Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?

                                      That's a much better resource. He at least should have the authority to tell you that he can't tell you.

                                      JoeyJakubiakJ 1 Reply Last reply Reply Quote 0
                                      • JoeyJakubiakJ
                                        JoeyJakubiak @scottalanmiller
                                        last edited by JoeyJakubiak

                                        @scottalanmiller said:

                                        @JoeyJakubiak said:

                                        @wirestyle22 said:

                                        To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                                        Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?

                                        That's a much better resource. He at least should have the authority to tell you that he can't tell you.

                                        We do have a attorney on retainer but Management would like me to call the Fire Marshall first and see what he recommends and then call the attorney. Ill post my findings.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @JoeyJakubiak
                                          last edited by

                                          @JoeyJakubiak said:

                                          @scottalanmiller said:

                                          @JoeyJakubiak said:

                                          @wirestyle22 said:

                                          To be honest I wouldn't have known either who to call in this particular circumstance. I don't know if I would have called 911 but I probably would've settle on someone else's expertise similarly. Good information across the board here. Thanks.

                                          Some very good information. Our Safety Director doesn't even know who to talk to. He has suggested I talk to our local fire marshall. @scottalanmiller do you think the fire marshall will have reliable info?

                                          That's a much better resource. He at least should have the authority to tell you that he can't tell you.

                                          We do have a attorney on retainer but Management would like me to call the Fire Marshall first and see what he recommends and then call the attorney. Ill post my findings.

                                          That's reasonable, I think.

                                          1 Reply Last reply Reply Quote 1
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